HDCP not valid?

Forum Forums Freesat HD HDR 1000, 1010, 1100S HDCP not valid?

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  • #17348
    Anonymous
    Inactive

    Admin Edit – See following link:

    For freesat advice on this error

    I wonder if any of you can help.

    Had my box now a couple of years with very little issues. However, recently, when watching the TV upstairs, the screen is fine when I first switch it on and the the box goes black and with the message ‘ HDCP not valid. AV blocked.

    You can hear the sound but there is no picture. If I switch the box off and then on again the picture comes back but then disappears again after a few seconds.

    If I switch the box off at the wall it appears to fix it, but by tomorrow the problem appears again.

    I’ve recently updated my software to the new trial version UKSFAA 3.00.11. Not sure if this has anything to do with it but the problem appeared to occur post the software update.

    Any ideas how to fix?

    #65464
    Anonymous
    Inactive

    Hi, i have the same fault with my system, it started today, as far as i can remember we have had no updates and the box is about 3 months old from new, have you been able to sort yours?,

    if so please let me know how as my wife is lost without the TV,

    Regards

    #65465
    Barry
    Moderator

    Welcome to our Forum :-)

    Can you post make/model of TV, then in a couple of minutes check your Private Messages – link to the right hand side of Forum

    #65466
    Anonymous
    Inactive

    Hi

    It is a 42″ Samsung HD, about 12 months old,

    #65467
    Anonymous
    Inactive

    hi

    Exactly the same with our Humax Box. Had it for 2 Yrs – no problems. Today – after my wife tried to push a USB stick into our TV [Sony Bravia KDL40EX402) – same issue. Now just getting this ‘HDCP is not valid. Ava blocked.’ Message!!! Help!

    #65468
    Barry
    Moderator

    Welcome to our Forum :-)

    Surprising number of ‘modern’ TV’s being reported:

    Check your Private Messages.

    #65469
    Anonymous
    Inactive

    Exactly the same problem. Ok when used last night then today had the ‘HDCP is not valid. Av blocked.’ message. Maybe something to do with new software installed last night? The TV is a Panasonic TX 32LXD52. Help please!

    #65470
    Barry
    Moderator

    Welcome to our Forum :-)

    I am getting updates on this continually from freesat.

    It was expected that some older TV’s might have an issue but not more modern ones.

    I’ll Private Message you in a moment.

    In the meantime users who are having issue could try changing their HDMI cables.

    #65471
    Anonymous
    Inactive

    Hi Barry

    Really appreciate your help. thanks!

    Did the USB route and all Ok until software update – could not see any choices…… It kept asking for manual update under various headings ugh!

    Phil

    #65472
    Barry
    Moderator

    Phil

    Just sent you a PM update.

    #65473
    Anonymous
    Inactive

    install earlier version of the software, cured the problem on humax1010s

    #65474
    Barry
    Moderator

    jim4lawkland – 2 minutes ago  » 

    install earlier version of the software, cured the problem on humax1010s

    Welcome to our Forum :-)

    Problem with that is it will update to 3.00.18 again if you leave LAN connected.

    Check your Private Messages in a mo, and can you post your make/model of TV please.

    #65475
    Anonymous
    Inactive

    Pioneer Plasma PDP 505hde

    #65476
    Anonymous
    Inactive

    We have the same problem, everything was OK when I switched off last night. I wasn’t here when my husband switched on tonight so I don’t know what he did. When I try to use the freesat box HDR-11005 we get the message HDCP not available. AV blocked. The box is only a month old and the Samsung T.V less than a year old.WHAT DO I DO TO GET MY SATALLITE TV BACK.

    #65477
    Anonymous
    Inactive

    I found that by using the HDMI link rather than SCART the problem was resolved.

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