Forum › Forums › Miscellaneous › Other Humax Products › Humax Direct now back on line
- This topic has 6 replies, 3 voices, and was last updated 10 years, 6 months ago by
Barry.
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May 22, 2015 at 9:44 am #16803
Barry
ModeratorAs per subject see:
May 22, 2015 at 11:15 am #61619Anonymous
InactiveHmm. No refurbished Fox boxes. Gone for good?
No info on warranties, unless I’m missing something. Maybe the site’s still being developed.
May 22, 2015 at 1:15 pm #61620Barry
ModeratorJust checked warranty situ James:
‘Standard 1 year on new and 2 if you register’
Is the response I received from Humax Towers.
May 22, 2015 at 1:38 pm #61621Anonymous
InactiveThanks Barry.
I suppose some of the retailers (such as JL) would kick up a fuss if the 2nd year was just included as standard.
May 22, 2015 at 2:24 pm #61622Anonymous
InactiveTwo years warranty unless otherwise stated. It states on the Grade A units 1 year warranty.
‘Product Guarantees – General
Unless otherwise stated, all products supplied are covered by the terms and conditions of the
manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults
caused by accident, neglect and misuse. This guarantee is personal to the buyer, and is not
assignable or otherwise transferable to any third party except with the prior written consent of Humax
Direct Limited. Further information is available on our Warranty Cards concerning our
Product Guarantee.’
May 22, 2015 at 2:38 pm #61623Anonymous
InactiveSojo – 6 minutes ago »
Two years warranty unless otherwise stated. It states on the Grade A units 1 year warranty.
‘Product Guarantees – General
Unless otherwise stated, all products supplied are covered by the terms and conditions of the
manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults
caused by accident, neglect and misuse. This guarantee is personal to the buyer, and is not
assignable or otherwise transferable to any third party except with the prior written consent of Humax
Direct Limited. Further information is available on our Warranty Cards concerning our
Product Guarantee.’
I’ve seen that before, but I don’t see how it fits with Humax’s reply to Barry that the standard warranty for a new box remains at one year. Especially given that the website no longer mentions this.
I did wonder if it was something that would get cleared up in the revamp of the site, but it seems cloudier than before.
May 28, 2015 at 5:08 pm #61624Barry
ModeratorKeep up at the back, posted 6 days ago

https://myhumax.org/forum/topic/humax-direct-now-back-on-line
Edit 29/5 – posts now moved into link (this thread)
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