I player doesn't work

Forum Forums Freeview HD HDR 1800T, 2000T I player doesn't work

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  • #19141
    Anonymous
    Inactive

    I recently purchased a HDR1800T and a WiFi network USB adaptor. I have connected to my wifi router and can access the TV portal and load the BBC I Player but despite numerous attempts have not yet managed to load a programme. I keep getting a notice saying ” Something went wrong loading this programme. This is usually a temporary problem. You can try again or try a different programme” however none work. Any ideas please?

    #79694
    Barry
    Moderator

    Welcome to our Forum :-)

    Just tried with a 1800T and 2000T both hardwired and same result.

    Will try again later and if persists highlight to Humax Towers on Monday.

    Anyone else have problems?

    #79695
    grahamlthompson
    Participant

    I checked one of my HDR-FOX-T2’s yesterday and it’s working OK. Not at home at the moment so can’t confirm if it’s still OK.

    https://forums.digitalspy.com/discussion/2230707/humax-iplayer-in-trouble#latest

    #79696
    Barry
    Moderator

    HDR T2 worked OK when I checked others Graham.

    #79697
    Barry
    Moderator

    Doghouse – 16 minutes ago  » 

    This HDR which is for a second TV is connected to the router for a TV in another room and thus Virgin cable by a Humax supplied dongle. It’s worked fine up until now. But although I can get YouTube. Every programme on i>Player I try to access says “not available at this moment try later.”

    I have no problems watching or recording programmes on it.

    Post moved to active thread (was originally in welcome)

    As you can see from above there appears to be a problem with the 1800/2000T and iplayer. As stated I’ll highlight to Humax Tower tomorrow.

    #79698
    Anonymous
    Inactive

    I am experiencing this problem as well on my 1800T. First noticed it on Friday 14th and still having it now. Also BBC news will not run features, did not try BBC Sport. YouTube is fine.

    #79699
    Barry
    Moderator

    manofkent – 4 hours ago  » 

    I am experiencing this problem as well on my 1800T. First noticed it on Friday 14th and still having it now. Also BBC news will not run features, did not try BBC Sport. YouTube is fine.

    Thanks, sport app also not working correctly, indeed on occasions just accessing the portal has caused a reboot on my 1800T.

    Will collate all reports and pass onto Humax Towers tomorrow morning.

    #79700
    Anonymous
    Inactive

    Just checked again and it seems to be working, so thanks Barry for getting it sorted out.

    If only we could keep all our planned recordings, when we add new channels, instead of taking photos of the recordings planned on the the screen and booking them again.

    #79701
    Barry
    Moderator

    News and Sport also appear to be working – checked on 1800 and 2000T

    #79702
    Anonymous
    Inactive

    Woop, woop. All seems ok now.

    #79703
    Anonymous
    Inactive

    Just tried to resume the prog I was watching last night and the problem seems to have returned.

    #79704
    Barry
    Moderator

    Just tried a few programmes on a 1800T and all worked.

    Edit: News and Sport apps are OK as well.

    #79705
    Anonymous
    Inactive

    Just tried it and it will not even load I player now. It checked my I pad and got on immediately is Humax just too fragile?

    #79706
    Barry
    Moderator

    Strange…..currently streaming iplayer programmes on a 1800 and 2000T

    #79707
    Anonymous
    Inactive

    I have a talktalk “you view” box in my bedroom with WiFi connection to the same router this works perfectly could there be a problem sharing the signal?

    Incidentally when I used the Talktalk box after trying the Humax there was a short delay in it accessing the Internet.

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