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Just checked and all guide data appears to be correct for me.
Caveat – obviously the current situation is fluid because of the news broadcasts.
Anyone else have guide data missing?
McTrotter – 2 hours ago »
Hi Barry,
I’m using the power supply that came with the first refurbished unit. The details are:
Model number: SH1215WWSA
DC Output 12V , 1.5A, 18W Max
AC Input 100-240V, 0.9A
Has a batch of refurbished units gone out with the wrong power supply?
Neil
Neil, thank you for response.
No info on whether it is a batch problem, but yours is definitely wrong.
Contact Humax Support for a replacement, I’ll also advise Humax Towers on Monday.
Edit 22/05 – Humax Towers confirm anyone who has incorrect PS to contact Support for replacement: 0344 318 8800
A bit more info….
Can you check the power supplies, they should be rated at 2.5A
If not, can you confirm you are using the power supply included with unit, and what the rating is.
Welcome to our Forum
During setup did they agree to the Privacy Policy and the Terms and Conditions – these have to be agreed to for access to some on demand options.
If they did they could try cycling the option ie not agree then agree in General Settings see if that helps. Failing that a factory reset maybe needed.
Further IP roll out is on hold unfortunately, apparently some users have reported to call centre of recordings not playing with error message ‘Unable to play due to invalid file format’
I have not witnessed this so far on this version, but have seen it rarely in other versions, recordings have always played out OK though.
Anyone else witness same then please update this thread.
(I’ll leave it ‘stuck’ to top of Forum for a while)
Welcome to our Forum
Not of much help but the Netflix support page for that error:
https://help.netflix.com/en/node/14424?ba=GSButtonClick&q=nw-2-5
blackrose – 13 hours ago »
Hi Barry
The software version is UKTFAE 1.01.57
Thanks
John
John
There is a later version which you can apply via a usb pendrive or wait for IP download which maybe available to all soon.
Can you clarify, is it your recordings that are disappearing or the scheduled timers list?
What software version is currently on your unit?
Home, Settings, System Settings, System Information.
Tpost – 1 hour ago »
Yes Barry thats what I thought it should be but since the last upgrade I only get RED and BLUE.
Red is now Standby and when recording and Blue when watching. No Purple except when part of the booting up process. Strange!
Well I never spotted that to be honest, due to the position of LED.
Thanks.
Welcome to our Forum
You cannot immediately pause or rewind live TV when initially changing to or viewing a channel – it takes a few seconds, approx 20 to buffer the contents.
colinobj – 1 day ago »
Hi, Ive had a FVP4000T for 2 days now and Ive not ever had anything in the “scheduled recordings list”. Presumably the new software version will correct this.
I tried the software update and it says its not available. I see from the forum that roll-out is phased – any clues whetehr this is days, weeks or months away?
May have more info later this week re the IP roll out.
Welcome to our Forum
Red – unit is in standby
Blue – unit is on
Purple – unit is recording
HDMI CEC is probably the reason that when you switch TV off Unit also switches off.
See this FAQ for naming conventions of HDMI CEC by TV manufacturer.
poisondwarf – 13 hours ago »
doca – 4 hours ago »
For what it’s worth I have the same problem. I set the Humax every Friday evening for the following week, and there’s rarely a week when one or more channels aren’t missing.
Last night it was BBC2, ITV and Channel 4 that were missing altogether after about day 2. Tonight they’ll probably be back again, but no Humax I’ve ever owned (quite a few) has misbehaved like this.
It’s also decided to fail to record the odd programme here and there at random just to keep me on my toes.
How this thing came to be released in its present form (despite all the updates) I’ll never understand. It must have cost Humax so many customers, and once you’ve lost that trust people rarely come back again.
Thanks for your reply.
Hopefully Humax will look into this problem if they read these boards and realise that it is an actual problem for many people and their boxes
As a few are reporting the issue, and I have also witnessed similar – changing to an affected channel appears to help in populating the missing data.
Whilst Humax Towers managers do indeed read this Forum, I will also highlight to them tomorrow.
