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sha – 1 hour ago »
My problem was too much signal strength which can sometimes overload the input level of the Humax (but not the TV). I inserted 3dB/6dB/9dB passive inline coax attenuators in the feed to the Humax to drop the signal strength to around 95%.
My experiments with an HDR-2000T, with too high a signal strength, lead me to the conclusion that a signal strength of about 80% was optimal. With digital transmission signal strength is not particularly important and in a different location I operated an HDR-FOX T2 with a signal strength of 30% (pre DSO) without problems for at least a year.
Are you certain that the bleeps are coming from the Humax and not something like a smoke alarm with a flat battery?
Christina2018 – 1 hour ago »
Yes definitely let Humax know, seeing as two Humax products (I am correct in thinking the Fox is Humax too, isn’t it?) have dealt with the same incident differently. It’s good you have so many facts about times as you’ll be able to give them a detailed account of what happened.
I reported it to Humax and have had an email thanking me for the information and promising to pass it to the correct people. I am a bit doubtful that anything will come of it but at least I have tried.
GarryP – 2 hours ago »
Guess I might need to get someone with the right equipment to come round and see what can be done before then.
Before you do that, try ringing digitaluk and see what they say about the observation that COM7 and COM8 have a reasonable signal strength but very poor signal quality.
juelsi – 1 hour ago »
Channel numbers on the search are not correct for uk usuage and no channels are therefore found how can l change this? and get it to work?
What channel numbers is the box attempting to use.
GarryP – 20 minutes ago »
On a related note, I have another couple of quick questions about manual tuning, if I may:
1. Does the order in which I re-tune the channels matter?
The order doesn’t matter.
2. Sometimes, when I re-tune a channel – usually 34T2 – I get no new stations listed; is that strange or expected?
If the station is T2 then it is an HD MUX and you can either ignore it or if you want to tune it in then you need to need to set the Transmission type to DVB-T2 and then set it back to DVB for the next channel that is not marked as T2.
I now have some better evidence.
Last night the 10pm News on BBC 1 was rescheduled as the preceding FA Cup football match went first to extra time and then to a penalty shoot out and the EPG showed that the program start and end time were updated several times. The program actually started at about 22:36 and finished at about 23:10. An HDR-FOX T2 successfully recorded the News.
On the FVP-5000T the News started recording at 22:15 even though the guide at that point was showing News starting at 22:30 (the guide was subsequently updated to 22:35 start) and playing the recording, the News actually started at about 22:36. The News stopped recording at 23:00 although the actual stop time was 23:10 and the guide was showing 23:10 as the stop time.
I do think this demonstrates that the HDR-FOX T2 does a better job than the FVP-5000T in these situations where start and end times are being updated. I will report this to Humax support but am not optimistic about getting a sensible reply.
johnway – 5 hours ago »
Martin Liddle – 1 minute ago »
johnway – 21 minutes ago »
I don’t expect the original HDD is top spec.
What makes you say that?
Mass production and the sheer number of reported issues with PVR HDDs by disgruntled owners on the web.
Inherently a complicated device with rotating components operating to very fine tolerances is going to be less reliable than electronic circuit boards; that is just a fact of life. Hence a large proportion of reported hardware problems will be hard drive related. I do think some of the Seagate drive models used in the earlier Humax PVRs were less reliable than the manufacturers specifications indicated but the ones used in current models appear to me to be reasonably reliable. Seagate quote an expected annualised failure rate of 0.55% and an expected average lifetime of about 100,000 power on hours.
johnway – 21 minutes ago »
I don’t expect the original HDD is top spec.
What makes you say that?
grahamlthompson – 17 minutes ago »
Anyone know how long stored info in NVRAM is supposed to last without being refreshed ?
Assuming we are talking about flash RAM then I would guess at least ten years. The second answer in this discussion suggests tens of years https://electronics.stackexchange.com/questions/37452/in-case-of-power-failure-how-the-rom-will-store-the-data
johnway – 1 hour ago »
Replacing a resistor should not be a problem as long as it can be identified. HDR-1000S circuit diagram anyone?
I don’t think you will find a circuit diagram anywhere. If you can see a problem resistor and identify the location then someone with a healthy box may be able to measure the value.
Probably the £56 replacement offer from Humax would be the better option !!
It strikes me as a reasonable offer given that you have had several years service from the original box.
Christina2018 – 27 minutes ago »
Oh OK, thank you. This will be my first update with the box so it’s all new to me and I’ve not overly techy so all the help is much appreciated.
Ours auto updated without any manual intervention; a manual check for the software a few days earlier didn’t find anything. I would guess this means it is a phased roll-out of the new software based perhaps on the MAC address of the box to keep the load on the Humax servers at a reasonable level.
mateo – 13 minutes ago »
Does the drive need to have its own power supply? T
It might or it might not; tell us the make and model of the drive and somebody can give a sensible answer.
johnway – 56 minutes ago »
Just heard from Humax Support about my HDR-1000S issues : either the HDD or the software are faulty and the box cannot be fixed !!
I suspect the problem is the motherboard.
For a £56 charge they are offering an out of warranty exchange with a 6 month guarantee.
Which is cheap compared to the refurbished Freesat boxes from Humax Direct.
I find the not fixable statement somewhat confusing : if the HDD is at fault surely replacing it with a new drive would effect a fix ?
True but Humax don’t repair boxes they prefer to exchange if within warranty.
On the other hand, if the software is at fault, then why have all other HDR-1000S out there not failed? Is there bad code in the software that is only triggered by some event or other perhaps? Maybe my box is suffering from both HDD & software issues?
It isn’t a software issue; some Humax support agents are not very clueful.
Before shelling out for replacement parts or an exchange unit I am curious to know if I could test the hard drive (once removed) using my PC
Get a USB to SATA adaptor and connect the drive and have a look at the SMART data. If you can read the SMART data and the reallocated sector count is small then the drive is probably OK. You won’t be able to look at the content on the drive without additional software.
and which resistor on the motherboard is to blame for causing the known undetectable hard drive issue.
I seem to recollect a long time ago somebody posted a picture of a resistor that had obviously got very hot. Have a careful look at the mother board and see if you can spot anything.
mattahoo – 57 minutes ago »
Hi wondered if anyone can help please. My humax has decided to recorded over older recordings and makes duplicates. Some things do record properly but other don’t. Really annoying! Once it has wiped over something it keeps the original programmes name.
Tell us which Humax you have please? I would guess it is a 9200, 9150 or 9300. If it is the bad news is that this is a well known fault and what will happen next is that the list of recordings will be deleted. The fix is to format the hard drive from the HDD Control menu item in the (I think) Record menu.
