Wifi password problems

Forum Forums Freeview HD HDR FOX T2 Wifi password problems

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  • This topic has 23 replies, 11 voices, and was last updated 13 years ago by Anonymous.
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  • #12616
    Anonymous
    Inactive

    Greetings. Just bought HDR Fox T2 and Humax dongle to be able to use iplayer etc. We are total non techy types so go easy on us… We have an iMac in another room and our wifi network is set up from this via airport connection, enabling us to use our iPad with no problems.

    Tried in vain to configure wifi with the Humax today. With the dongle in the USB, we go from menu,system, Internet setting, configure wifi, network name, selecting my wifi network, security type WEP 64-bit Hex… And then it fails to recognise our password.

    Any suggestions please would be greatly appreciated. Thank you.

    #29334
    Anonymous
    Inactive

    This particular problem has been resolved folks, thanks.

    #29335
    Anonymous
    Inactive

    I’m having exactly the same problem.

    I bought a Edimax EW7711USn dongle after reading a thread elsewhere about compatible wifi dongles.

    The dongle seems to work, and I can find my wifi network, but it will NOT accept the password! I don’t real want to change the password as I have 9 other things configured with it.

    Any advice?

    EDIT: password isn’t ridiculously long, and doesn’t contain any weird symbols or spaces. I tried adding some numbers to the end, and it still didn’t work.

    My router is set up to manually assign Mac addresses, but presumably this wouldn’t stop the Hummy connecting to the network, it’d just stop it connecting to anything else. I’ve actually managed to enter in the correct DNS/IP settings into the Hummy’s Network settings anyway, so it should be ok.

    Also, I’m using the MAC address on the underside of the dongle, I presume that’s correct?

    #29336
    FenderBender
    Moderator

    The MAC address of your unit is in the System Information menu. Configure your router to allow that one.

    If you still have trouble, try entering the password in ASCII rather than HEX.

    #29337
    Anonymous
    Inactive

    Hmm. I did initially try the MAC address in the System Information, but then read elsewhere that you needed to use the MAC address of the dongle itself!

    The security type is WPA-2PSK (and identified as such by the Hummy) so it’s not a HEX anyway.

    EDIT: just to double-check, I turned all security off on the Wifi network, and it still connected! So it IS to do with the security password…

    2nd EDIT: just spent a happy few hours cycling through all the possibly security protocols available from my router. None of them work, even WEP. Tried different passwords.. no joy.

    My unfortunate conclusion is that the Hummy cannot handle connecting to secured networks :(

    #29338
    Barry
    Moderator

    HD T2 connected via WiFi using Humax dongle connects to my secure network.

    #29339
    Anonymous
    Inactive

    Lucky you, Barry! Do you think it is my Humax box that might be defective then? Reading around the internet, it seems I’m not the only one who’s struggling with this.

    One of the main reasons for upgrading was to be able to use iPlayer :(

    Interestingly, when I disable my wifi security, the Humax still gives me an error message on connect, but then shows as being connected to a network on the Internet Setting page, with a Speed of 135 Mbps! I also get an error when trying to launch TV Portal

    “An error occurred whilst launching application https://www.humaxtvportal.com/”

    I’m beginning to think there might be something wrong with my particular Hummy…

    Any help that ANYONE can give would be gratefully received!

    Thanks.

    #29340
    Martin Liddle
    Participant

    LokiUK – 29 minutes ago  » 

    Any help that ANYONE can give would be gratefully received!

    A starting point would be to tell us the make and model of the router. I think it is much more likely that there is a configuration issue somewhere rather than the Humax being faulty.

    #29341
    Anonymous
    Inactive

    Hi Martin,

    Of course.

    The router is a Bipac Billion 7800N, using (by default) WPA2 wifi security protocol. The dongle is the Edimax EW-&&11UsN.

    My network consists of 11 devices, including Macs, iPhones, printers and they all connect to the network with no issues, apart from the Hummy.

    I have tried changing the router from standard WPA2 to WPA and even WEP and changed the password to a word without number or symbols. In every case I get the same error.

    “Connection Failed. Check your settings and try again”

    I should point out I have a strong, full bar signal.

    If I disable Wifi security altogether, then it connects and I can subsequently access the WiFi network settings (I have manual DNS setting for my network). Obviously though I can’t just leave my network unsecured!

    Thanks.

    #29342
    Anonymous
    Inactive

    Update: Humax support actually got back to me and said they’d had another report of problems with this router and would test it “in the future” :(

    So looks like I need to look into the alternative of power line ethernet or something.

    #29343
    Anonymous
    Inactive

    LokiUK – 11 hours ago  » 

    Update: Humax support actually got back to me and said they’d had another report of problems with this router and would test it “in the future” :(

    So looks like I need to look into the alternative of power line ethernet or something.

    I’m using a Tenda W150M wireless bridge/router to connect my HDR to my secure network. That connect’s to the HDR’s ethernet port – and the HDR doesn’t know the difference between this and a direct ethernet cable connection (which I tried first, to prove the priciple, but SWMBO didn’t like cables trailing round the house!).

    The W150M has first to be connected to a computer to configure it, and is then transferred to the HDR. It can be powered either from a supplied mains adapter or from USB. Mine is powered from one of the HDR’s USB ports so that it doesn’t waste power when the HDR is in standby and so that I don’t need an extra mains socket.

    The setup instructions are not that easy to follow, partially because it has a number of modes of operation, but if you Google, additional on-line help is at hand.

    WT

    #29344
    Anonymous
    Inactive

    Seannkim : To clear up a few points, MAC address are permanently assigned to a piece of hardware they are not assigned by your router, Your router can assign IP addresses. Your router probably defaults to allow in equipment with Any MAC address, If it has MAC filtering turned on, it will only allow hardware with a MAC it has been told about, In this case the MAC address displayed in the HUMAX setup screen refers to the LAN connector on the back, If you are using a USB WIFI dongle (not the LAN connector) you would need to specify the MAC adress of the dongle. It has been reported that the HUMAX will only accecpt WiFi passwords that contain letter and numbers e.g. no special characters

    #29345
    aldaweb
    Participant

    ezra pound – 4 hours ago  » 

    Seannkim : To clear up a few points, MAC address are permanently assigned to a piece of hardware they are not assigned by your router

    Whilst MAC addresses are not assigned by a router they can be altered in firmware so are not strictly permanent. Whether this applies to the HDR or not I don’t know.

    In fact most routers will let you set the MAC address for the case when internet access is tied to a specific MAC address (usually the first PC to access it) and it is possible for any (wifi enabled) PC to spoof a MAC address to gain access to a filtered but open or weak (WEP) network if it captures a packet in the air. Thus if special characters are not allowed it is important to use a long WPA2 password. See the GRC password haystacks page (link)

    #29346
    Anonymous
    Inactive
    Quote:
    Whilst MAC addresses are not assigned by a router they can be altered in firmware so are not strictly permanent. Whether this applies to the HDR or not I don’t know.

    I think you are splitting hairs here, I would reguard a MAC address as equivalent to a car engine number, Yes you can grind it off and replace it with a false one but I don’t think that would be considered a ‘normal practice’. Let us say MAC address’s are not meant to be changed, and no legitimate software package would do it

    With the exception of the original hardware designer who allocated the MAC address in the first place

    #29347
    Anonymous
    Inactive

    I think there is some confusion here. A MAC address is assigned by the hardware manufacturer and cannot be changed. But it can sometimes be SPOOFED. You may need to do this if, for example, you set up an internet account using an internal ADSL modem whose MAC address gets registered with your ISP, and if the ISP will not allow you to connect with anything which doesn’t have this particular MAC address. You then buy a new router – with its own (different) address – and your ISP doesn’t recognise it. Hopefully the router has the ability to spoof another MAC address. So, although its address doesn’t ACTUALLY change, it can PRETEND to be your original modem as far as your ISP is concerned.

    [This has very little to do with the original title of this thread, but needing clearing up].

    WT

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