Just read your comment about losing EPG and yes we have the same problem. This has only started over the last couple of weeks and is very annoying as we cannot record etc. whilst it is inactive. The other night, after turning on the television, it did not appear, but that time, after I had turned everything off, including the power, after I reinstated everything, it appeared. However, the other day it took a whole day to appear, and fortunately we have a freeview television which we watched. In addition, our subtitles (we are deaf), also come and go, even though they are turned on, using the remote. (cannot find a stronger way of keeping them on screen). Any solutions yet to the EPG problem. Realise the subtitles are not your problem, but wonder if it is connected.