I bought this unit 10 days ago to replace a previous model; to use the wi-fi rather than ethernet of the past and pick up the Freeview+ or Youview service.

I took out the old unit and replaced it with this using the same dish connections and HDMI lead.

It picked up the 2 satellite feeds and reported them as 90% signal and 100% quality. It found the 200 odd programme channels. It found my router and connected.

Selecting a broadcast channel I got a brilliant picture but no sound. Checking through the forums such as this gave me some hints as to the problem which I eliminated; tried changing the HDMI lead, the HDMI port on the TV, changing the Audio settings on both TV and this box. No luck.

I took it back to Currys, who replaced it without quibble. BUT the new unit is exactly the same, all the above but no sound.

I have spent the whole week back and forth with Humax support, once I found the right email address (there are 2 on the website) and wrote snail mail to the Customer Services Director.

I tried connecting to another TV, no luck, and at Humax suggestion, disabled HDMI CEC (Viera Link on this Panasonic TV). Nothing has worked except taking out the HDMI and using a Scart lead instead.

Now the old unit is back in place and I have taken the 1010S back to Currys for a refund.