No Programme Information

Forum Forums Freeview HD FVP 4000T, 5000T No Programme Information

Viewing 15 posts - 1 through 15 (of 21 total)
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  • #20266
    Anonymous
    Inactive

    Recently both my FVP4000 & 5000 have no programme information on the guide for ITV. It’s really irritating as it means I can’t set a new recording or check if one is already set. Any ideas people? Thanks in advance

    #88927
    grahamlthompson
    Participant

    Try tuning both boxes to BBC 1 HD for 15-20 minutes.

    #88928
    Anonymous
    Inactive

    Outbackannie – 2 hours ago  » 

    Recently both my FVP4000 & 5000 have no programme information on the guide for ITV. It’s really irritating as it means I can’t set a new recording or check if one is already set. Any ideas people? Thanks in advance

    Did you mean ITV HD or ITV?

    On hummy.tv there has been reports today of ITV HD being missing using a Devon and a Suffolk transmitter but not ITV.

    #88929
    Anonymous
    Inactive

    I’m not sure what you mean by tuning to BBC one HD for 15 to 20 minutes. BBC1 HD is already tuned in. I should have mentioned the problem is on ITV HD Ch 103

    #88930
    Anonymous
    Inactive

    Outbackannie – 15 minutes ago  » 

    I should have mentioned the problem is on ITV HD Ch 103

    As others are experiencing the same issue on differnt models and different makes I’d forget about it until tomorrow (some time after 6a.m.).

    By the way is it just today’s ITV HD that is missing or is it also missing from the guide for times after 6a.m. tomorrow?

    #88931
    Anonymous
    Inactive

    Outbackannie – 23 minutes ago  » 

    I’m not sure what you mean by tuning to BBC one HD for 15 to 20 minutes. BBC1 HD is already tuned in.

    They mean just leave your humax box on BBC1 HD for 15 to 20 minutes. This often will populate the guide, I have no idea why but it does usually do the trick :-)

    Hope you get the problem sorted out.

    #88932
    grahamlthompson
    Participant

    Luke – 33 minutes ago  » 

    Outbackannie – 15 minutes ago  » 

    I should have mentioned the problem is on ITV HD Ch 103

    As others are experiencing the same issue on differnt models and different makes I’d forget about it until tomorrow (some time after 6a.m.).

    By the way is it just today’s ITV HD that is missing or is it also missing from the guide for times after 6a.m. tomorrow?

    Every multiplex carries the full epg in a round robin for all the channels along with the channels video and audio data. The main 5 HD channels share a single multiplex so tuning to BBC 1 HD should populate all the channels epg after a shortish interval. There might be a issue with the epg data on the multiplex that carries ITV-1. I see you were referring to ITV-HD so guessing the issue must be down to ITV. I will check my FVP-5000T to see if I have the same issue.

    I have no ITV-HD epg from now until 06:00 tommorow so must be a ITV-HD issue.

    It’s fine on Freesat so problem is restricted to Freeview

    #88933
    Anonymous
    Inactive

    How does that work then GLT? I have just checked my two Sammy TVs and my T2 and they all show a missing ITV HD EPG. But the LG has a full EPG for ITV HD

    #88934
    Anonymous
    Inactive

    Just looked & it’s there from 6am tomorrow morning. This isn’t the first time this has happened, I’ve experienced this several times over the last few weeks. Put BBC1 on now in the hope this may help. Thanks for all the replies

    #88935
    grahamlthompson
    Participant

    Trev – 20 minutes ago  » 

    How does that work then GLT? I have just checked my two Sammy TVs and my T2 and they all show a missing ITV HD EPG. But the LG has a full EPG for ITV HD

    Perhaps the LG TV has a cached version with historic data it has retained. Also you may be looking at a different regional Variant (Mine is ITV-HD Central West). My HDR-FOX-T2 is also missing ITV-HD epg data.

    #88936
    Anonymous
    Inactive

    Christina2018 – 1 hour ago  » 

    Outbackannie – 23 minutes ago  » 

    I’m not sure what you mean by tuning to BBC one HD for 15 to 20 minutes. BBC1 HD is already tuned in.

    They mean just leave your humax box on BBC1 HD for 15 to 20 minutes. This often will populate the guide, I have no idea why but it does usually do the trick :-)

    Hope you get the problem sorted out.

    Please see prior post #3.

    Christina2018 – 1 hour ago  » 

    They mean …

    Not me! ;)

    grahamlthompson – 31 minutes ago  » 

    Luke – 33 minutes ago  » 

    Outbackannie – 15 minutes ago »

    I should have mentioned the problem is on ITV HD Ch 103

    As others are experiencing the same issue on differnt models and different makes I’d forget about it until tomorrow (some time after 6a.m.).

    By the way is it just today’s ITV HD that is missing or is it also missing from the guide for times after 6a.m. tomorrow?

    Every multiplex carries the full epg in a round robin for all the channels along with the channels video and audio data. The main 5 HD channels share a single multiplex so tuning to BBC 1 HD should populate all the channels epg after a shortish interval. There might be a issue with the epg data on the multiplex that carries ITV-1. I see you were referring to ITV-HD so guessing the issue must be down to ITV. I will check my FVP-5000T to see if I have the same issue.

    I have no ITV-HD epg from now until 06:00 tommorow so must be a ITV-HD issue.

    It’s fine on Freesat so problem is restricted to Freeview

    I checked before I posted that this, or similar, was not the case.

    #88937
    Anonymous
    Inactive

    grahamlthompson – 55 minutes ago  » 

    Perhaps the LG TV has a cached version with historic data it has retained.

    That sound possible. I have blocked the internet on it so it isn’t coming from there.

    Also you may be looking at a different regional Variant

    All TVs tuned to same transmitter. I only have one ‘available’.

    #88938
    grahamlthompson
    Participant

    Trev – 11 minutes ago  » 

    grahamlthompson – 55 minutes ago  » 

    Perhaps the LG TV has a cached version with historic data it has retained.

    That sound possible. I have blocked the internet on it so it isn’t coming from there.

    I didn’t mean your TV’s were might be looking at a different ITV-HD region, rather the one you are using is different to the one that posters in this thread are using.

    Also you may be looking at a different regional Variant

    All TVs tuned to same transmitter. I only have one ‘available’.

    #88939
    Anonymous
    Inactive

    Luke – 2 hours ago  » 

    Christina2018 – 1 hour ago  » 

    Outbackannie – 23 minutes ago  » 

    I’m not sure what you mean by tuning to BBC one HD for 15 to 20 minutes. BBC1 HD is already tuned in.

    They mean just leave your humax box on BBC1 HD for 15 to 20 minutes. This often will populate the guide, I have no idea why but it does usually do the trick :-)

    Hope you get the problem sorted out.

    Please see prior post #3.

    Christina2018 – 1 hour ago  » 

    They mean …

    Not me! ;)

    Sorry my mistake :-) For some reason I thought it’d been suggested more than once… I blame my age (I can do that at 33 right?! :-))

    #88940
    Anonymous
    Inactive

    Outbackannie – 2 hours ago  » 

    Just looked & it’s there from 6am tomorrow morning. This isn’t the first time this has happened, I’ve experienced this several times over the last few weeks. Put BBC1 on now in the hope this may help. Thanks for all the replies

    Hope it’s all working for you again soon.

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