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Hello there. I am new to this forum. I have a 2000T/1TB/DW PVR. I have been told by Humax via their Helpline that an update via the aerial will be issued to resolve the loop through issue. It hasn’t happened! I have read elsewhere that the update should have happened in April, then May. Is it now June or never? Has anyone any ideas on this? I am concerned that I have to run the PVR continuously to get a signal to the TV. Of course I could just use a splitter but why have a loop through if it doesn’t work?
Has anyone any news on this firmware upgrade? I have tweeted Humax this morning but they seem not to tweet very much.
Thanks for any ideas.
Welcome to the Forum
Not sure where you read those dates.
The loop thru problem has been resolved, and should be included in next update – no forecast as to when though.
Thanks for the quick reply! So it is a wait and see situation? No problem. Nice to hear that is has been resolved. I think I read the update dates on other, less reputable, forums!
The official Humax twitter feed said (hopefully) May:
https://twitter.com/humaxuk/status/456729354710446080
I wouldn’t hold my breath!
Absolutely typical very poor customer service from Humax. If they’ve fixed it, why not put an update out on their web site for download by USB for those people that really need antenna loop through?
Humax used to be the obvious manufacturer to buy a Freeview PVR from, but they’ve thrown that position away in my opinion.
Well here we are, another month gone by and no aerial loop through update from Humax. It seems they can’t even support current models.
I wasn’t too hopeful of this up-date either. Had a reply on Twitter apologising for the delay. I sort of regret buying the 2000T now as it has become an issue because Mrs A gets flustered having to turn on the recorder, wait for it to boot, up, change source, then watch the telly. We were used to just turning on the telly and watching. I have removed the loop through now and have split the aerial. Very disappointing considering the recorder is pretty good in all other aspects. I rejected the Panasonic on the recommendation of the John Lewis salesman. Hmmm, he said the screens were easier to use, I chose it because Mrs A is a mild technophobe and needs ease of use. Oh well, choose in haste, repent at leisure.
You used to be able to see current and upcoming OTA updates here but in recent months very few, if any, have appeared (other than Freesat ones).
Is that because there are very few Freeview OTA downloads nowadays (odd given the growing amount of hardware out there), or manufacturers don’t now bother with OTA and use the web to distribute updates instead (or is the dtg website no longer working?)?
An OTA download costs money, so no manufacturer is going to do it unless they have to. I suspect that sales of Freeview boxes have dropped off a lot, everyone has a box or integrated Freeview TV now that switchover is complete. So there isn’t as much money to be made so manufacturers may be scaling back their operations. Less being produced means less updates.
But surely the ever growing number of integrated Freeview TVs also require OTA updates…?
Victor Delta – 5 minutes ago »
But surely the ever growing number of integrated Freeview TVs also require OTA updates…?
Why? The Freeview specs aren’t changing. Once the bugs are sorted out in a TV manufacturer’s platform, they’re not likely to need further updates.
You have more faith in software than I do.
Victor Delta – 1 hour ago »
You have more faith in software than I do.
I write software for a living, I know how buggy it often is. I was just trying to suggest why there are so few updates as you have spotted.
My TV is about 8 years old. I’ve never updated the software in it, and I’m not sure if Sony have ever issued any. It still receives Freeview SD.
Unless protocols change, existing bugs generally remain dormant. It’s only when something new arrives that they’re supposed to be able to handle that you find out they don’t. If the way the broadcasters use Freeview remains the same then the exposed bug rate will be low.
For example, when Freeview HD started switching between 50i and 25p, the sound on some Sony TVs glitched on the transition. Sony had to issue a software update. If the change to the broadcasts hadn’t happened, the bug would have remained dormant. Another example was the introduction of a second HD mux, some set top boxes couldn’t handle that.
The rate of change in how Freeview is broadcast is slowing down, and the rate of newly exposed bugs has gone down with it. There are still bugs, but they are ones that don’t get triggered.
Many thanks for that. So the DTG website probably does still work, but there are very few updates to show now.
Le’s hope the Humax one we are all waiting for comes along soon.
The DTG website definitely still works. It was only a couple of months ago that an update for the HDR-FOX T2 was distributed over the air. Humax don’t seem keen on providing downloadable copies of their software these days, so the update the HDR-2000T is aching for will almost certainly be OTA and will be preannounced on the DTG website. When an update is confirmed, Barry will probably give us a heads-up on this website.
Does anyone have a HDR-1800T yet? I wonder if RF loopthrough is enabled on the units that are shipping now?
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