IPlayer stopped working?

Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › IPlayer stopped working?

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  • August 20, 2015 at 8:29 pm #17059
    Anonymous
    Inactive

    I’ve been unable to get the iPlayer to work, error code CM002… Googling the error code brings up nothing! HDD and internet are all fine, a factory reset hasn’t helped.

    Anyone got any ideas?

    August 20, 2015 at 8:32 pm #63588
    Barry
    Moderator

    I was having same issue earlier, but now have iplayer main menu, every programme I have tried to stream is coming up with an error so far.

    Edit: and just as I type the above the CM002 error is back again.

    August 20, 2015 at 8:39 pm #63589
    Anonymous
    Inactive

    Glad its not just me then! Must be something up at the other end.

    August 21, 2015 at 8:12 am #63590
    Anonymous
    Inactive

    Read a report elsewhere about a new release of iPlayer out this week. Cause and effect?

    http://iplayerhelp.external.bbc.co.uk/tv/new_iPlayer

    August 21, 2015 at 8:59 am #63591
    Barry
    Moderator

    This morning have iplayer main menu, but on each attempt to stream any programme get:

    Something went wrong loading this programme….etc etc

    August 21, 2015 at 9:15 am #63592
    Anonymous
    Inactive

    Haven’t seen any problems here (HB1000S)

    August 21, 2015 at 9:42 am #63593
    Barry
    Moderator

    HB 1000S is what I am currently trying on, will move to HDR’s in a mo.

    August 21, 2015 at 10:06 am #63594
    Anonymous
    Inactive

    Just checked my HDR1000S, looks OK.

    August 21, 2015 at 10:09 am #63595
    Barry
    Moderator

    Even more confused now, HDR 1010S & 1100S are fine.

    Got to leave it for now, will continue later.

    August 21, 2015 at 1:03 pm #63596
    Anonymous
    Inactive

    Now having problems accessing OnDemand (not just iPlayer, but all the players. Calls via the menu and Showcase lead to a black screen. Calls via rollback EPG work ok, insofar as I’ve tried.

    August 22, 2015 at 6:06 pm #63597
    Anonymous
    Inactive

    OK so with my HDR-1000S/1010S I’m getting this error on all my “On Demand” services, sometimes I it works properly, but 99% of the time I just get this error.

    Anyone solved it?

    I tried emailing the address on the Humax website listed for UK support, but I get an email back from them saying that user does not exist.

    August 24, 2015 at 8:05 pm #63598
    Anonymous
    Inactive

    Same problem here. I player has stopped working with the cm error message. Very disappointing hope this gets resolved

    August 24, 2015 at 8:28 pm #63599
    Anonymous
    Inactive

    Works OK here on my HDR1000S, both on backwards EPG and from Home screen iPlayer.

    August 24, 2015 at 8:52 pm #63600
    Anonymous
    Inactive

    Same problem here HDR 1010s, iplayer not working but other on demand services load fine.

    August 25, 2015 at 9:35 am #63601
    Anonymous
    Inactive

    It might be the new iPlayer. My laptop shows the iPlayer as being unavailable because my ip address shows as being foreign. might need to try your laptop or something to see if its your ISP thats the problem.

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