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Tagged: humax freezing, iPlayer, wont load
- This topic has 317 replies, 81 voices, and was last updated 4 years, 10 months ago by
grahamlthompson.
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January 12, 2020 at 2:24 pm #20918
Anonymous
InactiveHello,it looks like I have Iplayer problems as well.
Both machines loaded into IPlayer no problem till 1 day ago.
Now both of the humax players ,1 upstairs and 1 in bedroom,when trying to access Iplayer,both freeze.
Ive tried all the remedies on a previous post but to no avail.
If I go onto my tv and load IPlayer,it comes on no problem.
Ah,also when I try to load channel 5 catchup,the humax resets back to normal tv as well.
If both my humax machines display the same problem,it must be Humax related,not IPlayer?
January 12, 2020 at 2:44 pm #93675Martin Liddle
ParticipantBarneyboy – 18 mins ago »
Both machines loaded into IPlayer no problem till 1 day ago.
Which model of Humax boxes do you have please?
January 12, 2020 at 3:04 pm #93676Anonymous
InactiveBoth fvp 4000t machines.
Never had any problems with IPlayer whatsoever,till 1 day ago.
January 12, 2020 at 3:20 pm #93677Martin Liddle
ParticipantBarneyboy – 15 mins ago »
Both fvp 4000t machines.
Thanks; working OK for me on an FVP-5000T. Who is your ISP please?
January 12, 2020 at 7:58 pm #93678Anonymous
InactiveWithout getting into the ins and outs,IPlayer has worked on both my humax machines for the last 2 years,then they both stop working simentaneosly.
Does that not point to maybes BBC iPlayer not supporting humax anymore,or perhaps some sort of update or tweak humax has pushed through without our knowledge?
January 12, 2020 at 8:44 pm #93679Anonymous
InactiveBarneyboy, it does suggest a Humax issue that only seems to affect certain people’s internet. Like yours, mine stopped working a day ago – yesterday am to be precise. Was fine the day before that.
My smart TV (a new one I bought) is fine. No probs at all.
Still really like my Humax box though but it’s frustrating that iPlayer and My5 apps are so rubbish on it. They both work great on my TV.
January 12, 2020 at 10:54 pm #93680Anonymous
InactiveSpot on Sarah,your in exactly the same boat as me.
If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.
If its worked for ages,then one day it doesn’t,and you haven’t done anything to upset the humax??
But what can we do……
January 12, 2020 at 10:54 pm #93681Anonymous
InactiveAnyone else having exactly the same problem?
January 13, 2020 at 7:56 am #93682Anonymous
InactiveQuote:If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.I think we need to be careful here. The issue is not necessarily with the FVP itself but with the iPlayer and My5 apps that are installed on the box. I understand that these apps are the responsibility of BBC and Ch5 app developers – who have not sent updates to Humax – or Humax have not updated them. I don’t know the process. Does anyone know how these guys are meant to work together?
Are the apps, updated or otherwise, included with the FVP software update (last one was April 2019)? Or somehow installed and updated separately as with a Firestick for example. Many people report the same problem with so called smart TVs – that certain apps stop working.
January 13, 2020 at 9:35 am #93683Anonymous
InactiveGrahamRHK – 1 hour ago »
Quote:If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.I think we need to be careful here. The issue is not necessarily with the FVP itself but with the iPlayer and My5 apps that are installed on the box. I understand that these apps are the responsibility of BBC and Ch5 app developers – who have not sent updates to Humax – or Humax have not updated them. I don’t know the process. Does anyone know how these guys are meant to work together?
Are the apps, updated or otherwise, included with the FVP software update (last one was April 2019)? Or somehow installed and updated separately as with a Firestick for example. Many people report the same problem with so called smart TVs – that certain apps stop working.
See my post on the other iPlayer thread.
January 13, 2020 at 1:29 pm #93684Anonymous
InactiveHave just phoned up Humax about this problem – my iplayer wouldn’t load yesterday & they are clearly aware of it – the message says they are aware of problem & are working on it. (I phoned the Humax helpline on 0344 318 8800). So having done factory reset.switched on & off/ checked network settings etc have now given up trying & waiting on Humax sorting it!
January 13, 2020 at 3:04 pm #93685Anonymous
InactiveBarneyboy – 16 hours ago »
Spot on Sarah,your in exactly the same boat as me.
If our smart tv through the internet works iPlayer but not the humax,then it’s a humax problem,nothing else.
If its worked for ages,then one day it doesn’t,and you haven’t done anything to upset the humax??
But what can we do……
January 13, 2020 at 3:06 pm #93686Anonymous
InactiveI have the same problem, started a couple of days ago, both boxes upstairs and downstairs freeze when loading iplayer on humax 1100s, HELP NEEDED
January 13, 2020 at 3:32 pm #93687Anonymous
InactiveI have had the same problem with iPayer. It is now fixed.
I found a post which recommended changing the from BT DNS servers to Googles servers.
It worked!
iPlayer on my Humax HDR-1100S, which stopped working yesterday, is now working properly.
Googles DNS servers are 8.8.8.8 and 8.8.4.4.
I had to change them at my router (and Netgear) ORBI. I use BT internet but not their router.
Joe
January 13, 2020 at 7:31 pm #93688Anonymous
InactiveJust tried Iplayer at 19.30 tonigh :Dt,and its back on through the Humax.
Hurrah !
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