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To whom it concerns
I bought this box because it said it could be used for social media and other apps could be download through the Tv portal. It isn’t possible to do social media or download any apps. Humax even suggests this is possible on the side of the box. If I go onto the TV portal of the Humax box it also says I can download facebook, twitter, and other apps.
I created my account on my humax, went to the app market and this box can’t work with twitter, facebook or any other social media or allow any decent apps to be downloaded.
Tomorrow I have no option but to take back to the shop and ask for my money, as this device can’t be used to make my TV smart as it suggests.
That is unless anybody can produce evidence to the contrary.
Kind regards
Tim
Where does it say anything about Facebook on the Humax or the box?
As for all the other apps, all available compatable apps were automatically added to the box some time ago.
It says on the box that you can download social media apps, but there isn’t one on the box. When I go onto the box itself it shows that you can download facebook, twitter and the app loader. As far as I am concerned Humax are not being exactly. The apps loaded onto the box are a complete waste.
timawells – 56 minutes ago »
It says on the box that you can download social media apps, but there isn’t one on the box. When I go onto the box itself it shows that you can download facebook, twitter and the app loader. As far as I am concerned Humax are not being exactly. The apps loaded onto the box are a complete waste.
I would be interested to see a photo of this. There was nothing like it on my box. Not mentioned in the spec either.
http://www.humaxdigital.com/uk/products/product.php?gid=135
If you are referring to the Humax portal, the apps you see on there aren’t specific to the UK or the HDR1000S.
Hi Graham
If I go onto the TV portal of the HDR 1000s box, there is an option explaining it and it shows Twitter, Facebook and the app for downloading applications on the Humax box itself. I haven’t got the box, totally disgusted that Curries think it is OK to sell a box that can do social media, when it clearly can’t and that Humax think they can get away with putting that on the side of the box and the box software. It was as important that the box was a smart box, as a satellite receiver, I like to be interactive and not just sit there watching content.
Cheers
Tim
timawells – 9 minutes ago »
Hi Graham
If I go onto the TV portal of the HDR 1000s box, there is an option explaining it and it shows Twitter, Facebook and the app for downloading applications on the Humax box itself. I haven’t got the box, totally disgusted that Curries think it is OK to sell a box that can do social media, when it clearly can’t and that Humax think they can get away with putting that on the side of the box and the box software. It was as important that the box was a smart box, as a satellite receiver, I like to be interactive and not just sit there watching content.
Cheers
Tim
Where on the box does it say the box supports social media – photo please. If Currys told you it did take it back. AS I already said Humax included access to the Humax Portal in common with other boxes, because there’s an app there doesn’t mean it will work on the HDR1000S. Never had an app that doesn’t work on your version of Android.
I take it you have a REG Code. Not that I have ever bothered Flickr seems to work on my HDR1000S.
Hi Graham
Definitely says on the side of the box that it does social media and then states facebook, twitter etc on sofware.
Curries refuse to refund the money, they have spoken to Humax who say that it doesn’t support twitter or facebook.
If I create a Humax account and try to download apps, there isn’t a single one available for my box, I can’t even download the app downloader to my box. The pre loaded apps on the box are totally useless and I wouldn’t consider any of them useful and struggle to see how they would be considered social media.
I would have thought that it worked like a mobile phone, where you could download most apps if they agreed with your operationg system.
A £20 NowTV box will download most apps, while this £164 box is pretty useless.
Kind regards
Tim
Can you post the exact wording on your box please.
http://en.wikipedia.org/wiki/Flickr
“In addition to being a popular website for users to share and embed personal photographs, and effectively an online community, the service is widely used by photo researchers and by bloggers to host images that they embed in blogs and social media.”
Even back in 2012 it was suggested the box would be upgraded to do facebook and twitter. http://www.expertreviews.co.uk/tvs-entertainment/pvrs/52326/humax-hdr-1000s-review.
However I have now added a picture of the side of my box stating social apps and the download of further apps. Not one pre loaded app is useful to me and one I would consider social. If anybody said social media, the first thing that springs into anybodies mind is twitter, facebook etc.
If you go onto the TV portal of the box, it suggests the box at leasts does Twitter and Facebook and that further apps could be downloaded, see those further pictures. Not one app can be downloaded to the box. I was expecting similar functionality to a mobile phone, where some decent apps could be downloaded.
Picture that should have appeared in the previous post, too big for the system.
[attachment=36807,509] [attachment=36807,510] [attachment=36807,511]
In all the time I’ve had my box I’ve never even seen those screens.
I’ve had a look and yeah your right it certainly gives the impression of extra apps and a ‘How to use Twitter’ page.
I know some of the apps have already been added to the box already and anything else shouldn’t be expected, but just don’t understand the logic behind the how to use Twitter selection when it’s not even available.
Case of false advertising that is, bad show Humax.
Are you sure that’s for the Humax 1010s because I have the latest one and didn’t get that on my side of the box and still have it here somewhere…..it is just a Freesat box after all..
Davy – 1 hour ago »
Are you sure that’s for the Humax 1010s because I have the latest one and didn’t get that on my side of the box and still have it here somewhere…..it is just a Freesat box after all..
Tim posted pics on the previous page, the last pic shows the HDR 1000s box.
If you press Home, select Humax – TV Portal – User Guide,
It shows screenshots of TV Apps and there’s also a a section on how to use Twitter.
It’s definitely the HDR 1000s box and screen which I took a photograph of yesterday. Like I said I believe I have been deceived by both Curries and Humax and neither will admit culpability. I understand that the HDR 1010S is advertised as a smart TV box.
timawells – 23 hours ago »
Even back in 2012 it was suggested the box would be upgraded to do facebook and twitter. http://www.expertreviews.co.uk/tvs-entertainment/pvrs/52326/humax-hdr-1000s-review.
Not suggested – only hoped. The reviewer’s hopes have not been fulfilled with regard to Twitter and Facebook, but YouTube is available in the On Demand section.
If you feel strongly that the presence of the “How to use social media, taking Twitter as an example” video is misleading, due to the absence of Twitter, your best recourse might be to complain to the Advertising Standards Agency, who ( if their adjudication supports your complaint) could probably persuade Humax to take the video away.
The box does have social media apps (Flickr, Youtube), even if not the precise ones you hoped for.
Smart TV means IPTV-capable, not social-media-capable.
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