Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › EPG is tiny and unreadable
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April 28, 2015 at 11:38 am #16771
Anonymous
InactiveHello all, thanks for approving my registration so quickly

I bought an HDR-1000S 500GB last week to replace Sky, and generally I like it, but it has several features which are utterly maddening, like the fact that you need to press several buttons to get to your Favourites list…
But my main problem is that, maybe 1 time in 4 when I switch it on, the EPG appears as almost a thumbnail at the top left of the screen (a bit like the PIP of whatever’s currently showing, at the top right). If it’s this way when booted, it never gets better without another reboot, and it’s too small to read, so annoying reboot it is.
The display is set to Auto in setup, and I’ve checked the HDMI cable – I did find one other thread here which was about a similar problem, but is this a known issue, or is mine a pretty isolated occurrence? Humax have offered a replacement box, but I don’t want to go through all that yet if this is a known issue which may affect all of them!
Thanks
April 28, 2015 at 12:18 pm #61415Anonymous
InactivePersonally I’d take the replacement.
April 28, 2015 at 2:06 pm #61416Anonymous
InactiveAssuming the TV can handle it I would set the display resolution to a fixed 1080p.
Do you turn the TV on before the Humax? I had sync problems turning on the Humax first. The TV was not yet watching for the HDMI signals.
April 28, 2015 at 3:38 pm #61417Anonymous
InactiveUmmm… bit more complicated than that, I’m afraid – it feeds into a Sony STR-DH510 receiver, than to a Samsung UE40EH5000 TV. All are switched on by a single button press on a Harmony 650 remote – and no, the latter is a particularly unhelpful piece of kit, which doesn’t allow changing the sequence in which devices are switched on, or insert delays or anything like that. If only one knew the REAL facts about all these things before buying them…
I’ll give the 1080p idea a try, thanks.
PS having said all that, the Humax takes so long to boot that you’d think everything else would be present and correct by the time it sensed them…
April 28, 2015 at 4:28 pm #61418Anonymous
InactiveThe boot time on the Humax is not bad for a Linux unit from cold.
Remotes do not send signals very fast, can I suggest you review the command sequence and insert items such as vol-up, vol-down as delays. You may also try disabling anynet+ (HDMI-CEC) on the TV.
From what I remember before I set the 1080p setting every time I changed from HD/SD or the other way around there was a 2 sec blank screen.
April 28, 2015 at 4:34 pm #61419Anonymous
InactiveREPASSAC – 1 minute ago »
The boot time on the Humax is not bad for a Linux unit from cold.
Oh, OK, didn’t know it was a Linux boot. The Sky box came on very quickly – but maybe it’s in some kind of standby all the time or something? I confess I don’t know much about these things.
REPASSAC – 1 minute ago »
Remotes do not send signals very fast, can I suggest you review the command sequence and insert items such as vol-up, vol-down as delays. You may also try disabling anynet+ (HDMI-CEC) on the TV.
Yeah… unfortunately the Harmony doesn’t allow this kind of thing – it’s “activity based”, which means it runs you through a wizard for each activity, in this case “Watch TV”. All you really get to do is tell it which devices need to be switched on, and a few other basics – no facility to insert anything, sadly.
I’ll Google “anynet+ (HDMI-CEC)” and see what it is!
Thanks for all your help
April 28, 2015 at 4:51 pm #61420grahamlthompson
ParticipantHogweed – 15 minutes ago »
REPASSAC – 1 minute ago »
The boot time on the Humax is not bad for a Linux unit from cold.
Oh, OK, didn’t know it was a Linux boot. The Sky box came on very quickly – but maybe it’s in some kind of standby all the time or something? I confess I don’t know much about these things.
REPASSAC – 1 minute ago »
Remotes do not send signals very fast, can I suggest you review the command sequence and insert items such as vol-up, vol-down as delays. You may also try disabling anynet+ (HDMI-CEC) on the TV.
Yeah… unfortunately the Harmony doesn’t allow this kind of thing – it’s “activity based”, which means it runs you through a wizard for each activity, in this case “Watch TV”. All you really get to do is tell it which devices need to be switched on, and a few other basics – no facility to insert anything, sadly.
I’ll Google “anynet+ (HDMI-CEC)” and see what it is!
Thanks for all your help

On my Harmony you can individually control your kit by selecting the device rather than the activity. That should allow you to try a different boot sequence, or just use the original remotes.
When you have the small epg on the screen try using the TV buttons to select a different input on the TV and then back to the hdr1000S one (forces a hdcp new handshake).
April 29, 2015 at 8:28 am #61421Anonymous
Inactivegrahamlthompson »
On my Harmony you can individually control your kit by selecting the device rather than the activity. That should allow you to try a different boot sequence, or just use the original remotes.
When you have the small epg on the screen try using the TV buttons to select a different input on the TV and then back to the hdr1000S one (forces a hdcp new handshake).
The 650 is quite inflexible. And unreliable. And buggy. And you need a container lorry full of batteries beside your armchair. Oh, and DON’T TOUCH IT.
Yes, I could set up all sorts of custom activities using macros, but that would defeat the object – a single button press to bring everything on, amp switched to the right input, all ready to just watch TV!
I’ll try the forced handshake, thanks for that – but for me that would be kind of a diagnostic test only – what I don’t want to do is faff about with different controls and buttons every time I want to watch TV
April 30, 2015 at 7:43 pm #61422Anonymous
InactiveWell – replacement unit did the same thing, first time, straight out of the box. Having played with it for a few days now, this machine feels raw, buggy, and generally on the market a year too soon, as I’ve observed others saying elsewhere.
Sour taste in the mouth, but I need a Freesat box, and (in the UK anyway) three really doesn’t seem to be anything else around.
Thanks for all your kind help.
May 1, 2015 at 6:10 am #61423Anonymous
InactiveI am not surprised that the replacement unit acts the same.
Suspect that it is simply the TV not being ready to see the handshake.
May 1, 2015 at 7:23 am #61424Anonymous
InactiveHogweed – 11 hours ago »
Well – replacement unit did the same thing, first time, straight out of the box. Having played with it for a few days now, this machine feels raw, buggy, and generally on the market a year too soon, as I’ve observed others saying elsewhere.
Sour taste in the mouth, but I need a Freesat box, and (in the UK anyway) three really doesn’t seem to be anything else around.
Thanks for all your kind help.
My experience with Humax Freesat has been the opposite – the box has been one of the most stable and reliable and consistently satisfactory devices I’ve ever had. Quite a little treasure, for £99.
May 1, 2015 at 8:24 am #61425Anonymous
InactiveREPASSAC
I am not surprised that the replacement unit acts the same.
Suspect that it is simply the TV not being ready to see the handshake.
You know, I thought that. But it can still happen if the TV is already on, and I switch my Freeview box off, and Humax on – so I guess it could be the Sony receiver switching that confuses it?
May 1, 2015 at 8:25 am #61426Anonymous
InactiveJamesB
My experience with Humax Freesat has been the opposite – the box has been one of the most stable and reliable and consistently satisfactory devices I’ve ever had. Quite a little treasure, for £99.
Glad to hear it

But at £99, you either got a serious bargain, or it’s a different model from mine…
May 1, 2015 at 8:39 am #61427Anonymous
InactiveIndeed. I have the HB1000S, which has no HDD but records instead to USB drive.
May 1, 2015 at 8:59 am #61428grahamlthompson
ParticipantHogweed – 13 hours ago »
Having played with it for a few days now, this machine feels raw, buggy, and generally on the market a year too soon, as I’ve observed others saying elsewhere.
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The HDR1000S launched late 2012 (I can’t remember the exact date), so how can it possibly be launched 12 months too early.
There was a few issues when Freesat updated Freetime to the latest Showcase equipped model. These mostly seem to have been related to problems with Freesat servers and not the box itself.
Mine dates from launch, it’s always worked very well. It’s been used with two Sony TV’s and my Current Panasonic TV and 3 AV recievers (Denon, Sony and my Current Yamaha), without any HDMI handshake issues. I would look at your TV (Have you checked if a firmware upgrade is available ?).
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