EPG data missing

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  • #12097
    Barry
    Moderator

    Put this here as it affects Freeview, and Freesat – in my region anyway.

    Spotted this yesterday, but gave ’em chance to correct it.

    C4 EPG data missing from 0700 Saturday 9 Apr 2011, also affecting C4+1 of course.

    Have highlighted issue to C4.

    #25236
    Anonymous
    Inactive

    I have noticed this with CH4HD EPG data on my Humax HDR-FOX T2, and DigitalStream DHR 8205 boxes which are receiving signal from “Winter Hill” transmitter.

    #25237
    Barry
    Moderator

    Appears to have been sorted now – in my region anyway.

    #25238
    Anonymous
    Inactive

    Yes, same here. It now goes to 01:40 on Tue 12th April, it must have been added fairly recently, as it was still missing when I checked earlier this morning.

    #25239
    Barry
    Moderator

    Same again this week, freeview only, appears to be affecting all C4 group of channels.

    #25240
    Barry
    Moderator

    C4 have acknowledged the issue and passed onto their engineering dept.

    In fact no sooner posted then fixed :-)

    #25241
    Barry
    Moderator

    5* and 5 USA have data missing, spotted yesterday, but did not report – why don’t broadcasters ever check this themselves ❗

    #25242
    Barry
    Moderator

    5* and 5 USA has issues again in my region, not reported, don’t use channels at all.

    #25243
    Anonymous
    Inactive

    All OK on Crystal Palace @ 15.00hrs

    #25244
    Anonymous
    Inactive

    No problems with EPG info on 5* and 5 USA from the Oxford transmitter. Have been following the complete reruns of Malcolm in the Middle but looks like they are stopping with the series when the new baby is born.

    #25245
    Barry
    Moderator

    Regional/Transmitter related then:

    5 USA missing data from 0100 Mon 2 May

    5* missing data from 0600 Mon 2 May

    Not just on Humax products I might add.

    #25246
    Anonymous
    Inactive

    I can’t say I checked as far ahead as Monday. But these channels are off overnight anyway so there is always an EPG info gap overnight every night of the week. I would not be worry about channels such as these not having a full 7 days of info but only start getting concerned three or four days out.

    #25247
    Anonymous
    Inactive

    I have a problem with the EPG for 5* and 5 USA from the Tacolneston transmitter (Norwich). Other posts refer to these sorts of problems being reported, but reported to who ?

    #25248
    Anonymous
    Inactive

    Sorry. Should have said the problem only starts from this coming Monday 😳

    #25249
    Barry
    Moderator

    Welcome to the Forum :-)

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