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Hughie, have you tried restoring default settings? This has resolved my problems and I haven’t lost any of my pre recordings either! Perfect result!
MissMae – 2 minutes ago »
Hughie, have you tried restoring default settings? This has resolved my problems and I haven’t lost any of my pre recordings either! Perfect result!
yep last night… thx though. from the s/w version, it’s been a while ! tvm hughie
bonnie8862
The manual is HERE but I don’t think there is any new content relevant to software v26 as the file name hasn’t changed since I downloaded it yonks ago.
hughie – 16 minutes ago »
… well, my 9300T is at v12!
Neither automatic nor manual updates work – (and not just recently maybe?)
What to do please ?
Hughie ..
9300 software was transmitted yesterday and again tomorrow. 9150 software is being transmitted today so your 9300 won’t find any software today. Read the whole thread for links and more information.
My 9150T wouldn’t update automatically or manually, Error message E-HW.
Restored default setting as suggested, and then updated manually. Bingo it works.
Many many thanks, and a merry Christmas to everyone.
Anne
hi I’ve been experiencing the same problem with my 9300 since last night – no response from remote or box after about 20secs after turning on/off.
Have got software UPTTF 1.00.19. It’s st for automatic updates but states that the software is March 8 2010. Tried manual updates but says it can’t find new software.
Funny thing is – it’s all started working properly againin the last half hour – still the same software version
Biggles – 8 minutes ago »
hughie – 16 minutes ago »
… well, my 9300T is at v12!
Neither automatic nor manual updates work – (and not just recently maybe?)
What to do please ?
Hughie ..
9300 software was transmitted yesterday and again tomorrow. 9150 software is being transmitted today so your 9300 won’t find any software today. Read the whole thread for links and more information.
ok that’s useful. do we know when?
ta..hughie
OK I know the thread is getting rather long, and some are not reading the whole, so I’ll repeat a couple of things here:
OTA Dates see:
http://www.dtg.org.uk/industry/download_schedule.php
How to update:
http://www.humaxdigital.com/global/support/OAD_SoftwareUpdate_9300T_9150T.asp
You can download this pdf via the link I gave in post #12 page 2 of this thread.
I have tried updating via null modem cable and flash9200 I get it starting and then reporting “waiting for 2” and an error code on the screen of E-UT
My system ID shows as 4847.5a7d
Update date jan 13 2010
software version 1.00.19
Now what have I done wrong??
This is by no means definitive so be wary of repeating this on other places for the time being.
Has the problem mysteriously gone away?
Had a 9300 on V19 for the last hour, and it has not locked up.
fredoyster – 4 minutes ago »
I have tried updating via null modem cable and flash9200 I get it starting and then reporting “waiting for 2” and an error code on the screen of E-UT
My system ID shows as 4847.5a7d
Update date jan 13 2010
software version 1.00.19
Now what have I done wrong??
Your sys id is corrupt, and you will have to upload/fix that first.
If you send me a private message with an email address I can send the file you need or I can send it to the email addy you registered with, your call.
Barry – 13 minutes ago »
This is by no means definitive so be wary of repeating this on other places for the time being.
Has the problem mysteriously gone away?
Had a 9300 on V19 for the last hour, and it has not locked up.
Post #125 suggests the same, maybe the DTT changes you mentioned in post #15 have been unchanged.
Biggles – 3 minutes ago »
Barry – 13 minutes ago »
This is by no means definitive so be wary of repeating this on other places for the time being.
Has the problem mysteriously gone away?
Had a 9300 on V19 for the last hour, and it has not locked up.
Post #125 suggests the same, maybe the DTT changes you mentioned in post #15 have been unchanged.
Almost exactly 24 Hours from whence the problems started, strange that.
Humax Towers are testing an even earlier version, and they are reporting same to me.
This forum has been an absolute godsend !!
Both of our 9300s went down at 10.00 yesterday, and we wasted half a day with the user manual.
Then tried Humax telephone customer service – 27th in the queue and no way to register for a call-back!
Checked the Humax UK web-site – no mention whatsoever of the problem.
Telephoned the supplying retailer – John Lewis – to be told that they had just (16.15) received an e-mail from Humax admitting to the problem. No advice about what to do, or information on how the problem was being addressed.
Sent an e-mail to Humax e-mail customer services – no response.
Late last evening, found this forum; learned about the problem and a possible solution.
Tried the power cycle / rapid software update / default settings restore method this morning and, after a couple of false starts, it worked.
Thank you so much !!
What I can’t understand is that, despite the PVRs being set to automatically check for software updates at 04.00 daily, they were running Version 18 software !!
Needless to say I have sent a VERY strong e-mail to the MD of Humax UK – though I don’t expect to get a response!
Once again, thank you so much for being the only useful web presence throughout this whole sorry matter.
I have bookmarked the forum for future reference!
Regards,
John Isherwood.
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