Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › HDR 1000s Keeps rebooting.
Tagged: multiple reboots
- This topic has 342 replies, 45 voices, and was last updated 6 years, 9 months ago by
Anonymous.
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October 23, 2016 at 7:21 am #48609
Anonymous
InactiveDidn’t know they rebooted at night too, is your box in standby over night or maybe it only reboots when it is recording in standby.
I wouldn’t hold your breath for a fix I think mines been rebooting occasionally for ages now, I presume it is still possible to turn TV’s off over night, mine has a button at the side.
October 23, 2016 at 11:12 am #48610Anonymous
InactiveIt’s in standby and not recording anything.
October 23, 2016 at 11:23 am #48611Anonymous
InactiveHave you paired the app for remote recording? That will cause it to boot-up every 20 mins.
October 23, 2016 at 6:19 pm #48612Anonymous
InactiveI’ve unpaired it and factory reset it in the end. We’ll see
October 23, 2016 at 11:54 pm #48613Anonymous
Inactivelaunton – 5 hours ago »
I’ve unpaired it……
I unpaired mine about 2 hours after I first paired it, I can still remote record though.
October 24, 2016 at 7:10 am #48614Anonymous
InactiveOctober 24, 2016 at 8:33 am #48615Anonymous
InactiveREPASSAC – 1 hour ago »
Are you sure it is unpaired?
Yep absolutely positive.
I’m remote recording the good old fashioned way, with a remote.
(obviously the range is somewhat limited) I would like the option of using my smart phone/app occasionally but that isn’t really an option with the current boxes.
October 27, 2016 at 1:06 pm #48616Anonymous
InactiveAre people still having this problem? I’m getting fed up with it as it’s still happening multiple times, daily, and I’m losing many recordings and it’s driving me nuts!

It was rock stable until some time in late Sept when the reboots started, and it’s on the latest firmware 3.00.44. Apparently it was resolved at the Freesat end on the 7th October but it doesn’t seem to be for me!
I can’t beleive that anything they could do at their end could/should cause this rebooting, sounds like terrible system design to me.
I guess in the mean time, I’ll (very annoyingly), physically disconnect it from the network, to see if that stops the reboots (which will be very annoying, as we use the catch up services all the time).
Thoughts anyone? (please no suggestions to do a reset, I don’t beleive it will help).
Cheers,
Matt.
October 27, 2016 at 1:11 pm #48617grahamlthompson
Participantmutant_matt – 2 minutes ago »
Thoughts anyone? (please no suggestions to do a reset, I don’t beleive it will help).
Cheers,
Matt.
Why ? My HDR1000S has been losing remote control recently after being on for a few hours, a reset sorted it.
If you aren’t prepared to try the obvious fix, how do you expect anyone to try and help you ?
October 27, 2016 at 1:16 pm #48618Anonymous
InactiveThat’s a fair question, and the answer is, because in my experience, it never has resolved a problem, and it’s a right royal pain losing all your planned recordings, and setting up all your settings again.
Especially when the problem was apparently caused by whatever problems were going on at the Freesat end and not with the box itself.
If everyone says it’s stopped rebooting for them, and if it continues to reboot whilst disconnected from the network, then I guess I’ll have no choice, but I would be interested to hear other’s experience first.
Cheers
October 27, 2016 at 1:22 pm #48619grahamlthompson
Participantmutant_matt – 3 minutes ago »
That’s a fair question, and the answer is, because in my experience, it never has resolved a problem, and it’s a right royal pain losing all your planned recordings, and setting up all your settings again.
Especially when the problem was apparently caused by whatever problems were going on at the Freesat end and not with the box itself.
If everyone says it’s stopped rebooting for them, and if it continues to reboot whilst disconnected from the network, then I guess I’ll have no choice, but I would be interested to hear other’s experience first.
Cheers

It took me less than 5 minutes to restore the 30 odd scheduled recordings from the digital photos of the recording schedule I had on my laptop. Using the short cut channel switching (simply enter the channel number to jump to the channel you want at the current time and date). It’s also good time to clear out your expired series reservations (I had 25 of these).
Remember to reset the volume (it defaults to 50%) after a reset. Also turn off auto shut down if you don’t use it.
October 27, 2016 at 2:25 pm #48620Anonymous
InactiveMy HDR-1000S has been rock solid for the past few weeks. No reboot at all in this time.
October 27, 2016 at 3:53 pm #48621Anonymous
Inactivemutant_matt – 2 hours ago »
Are people still having this problem? I’m getting fed up with it as it’s still happening multiple times, daily, and I’m losing many recordings and it’s driving me nuts!

It was rock stable until some time in late Sept when the reboots started, and it’s on the latest firmware 3.00.44. Apparently it was resolved at the Freesat end on the 7th October but it doesn’t seem to be for me!
I can’t beleive that anything they could do at their end could/should cause this rebooting, sounds like terrible system design to me.
I guess in the mean time, I’ll (very annoyingly), physically disconnect it from the network, to see if that stops the reboots (which will be very annoying, as we use the catch up services all the time).
Thoughts anyone? (please no suggestions to do a reset, I don’t beleive it will help).
Cheers,
Matt.
So yours stops recording during a reboot ? With mine I get a blank screen and then the home screen pops up but any recordings in progress just carry on merrily. (Not that I’ve had any for a few days)
October 27, 2016 at 4:06 pm #48622grahamlthompson
ParticipantReffub – 11 minutes ago »
mutant_matt – 2 hours ago »
Are people still having this problem? I’m getting fed up with it as it’s still happening multiple times, daily, and I’m losing many recordings and it’s driving me nuts!

It was rock stable until some time in late Sept when the reboots started, and it’s on the latest firmware 3.00.44. Apparently it was resolved at the Freesat end on the 7th October but it doesn’t seem to be for me!
I can’t beleive that anything they could do at their end could/should cause this rebooting, sounds like terrible system design to me.
I guess in the mean time, I’ll (very annoyingly), physically disconnect it from the network, to see if that stops the reboots (which will be very annoying, as we use the catch up services all the time).
Thoughts anyone? (please no suggestions to do a reset, I don’t beleive it will help).
Cheers,
Matt.
So yours stops recording during a reboot ? With mine I get a blank screen and then the home screen pops up but any recordings in progress just carry on merrily. (Not that I’ve had any for a few days)
I did have both situations but not had any reboots for probably around a week.
October 27, 2016 at 4:18 pm #48623Anonymous
InactiveMy Humax is still rebooting once a day. Usually after a couple of hours of being switched on. I spoke to someone from Freesat again yesterday as I’m so fed up with it and they told me there were still ongoing problems and they were still working on a solution . Not sure if I was told the truth or not .
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