fedman1 – 15 minutes ago  » 

grahamlthompson – 6 hours ago  » 

damian – 7 hours ago  » 

grahamlthompson – 4 hours ago How can you be receiving from multiple transmitters without channel numbers in the 800’s, where did it put the duplicates ?

If this isn’t true then some or all of the channels you want will be in the 800’s. Channels are added by starting at channel 61 and working up to 68.

Graham, I think you meant to say “Channels are added by starting at channel 21 and working up to 68.

Thanks it was an unnoticed typo

These days there aren’t any channels up there, because the government sold the spectrum.

Humax release note for version number 1.01.57 included “Improved recording schedule list empty issue”.

My 4000T updated automatically overnight on 12th Jan. I had 8 settings in the schedule. 1st switch on on 13th Jan – empty schedule! Schedule recovered or repopulated by deleting one of the (many!) channels we don’t watch. 2nd switch on on 14th Jan – only one setting showing in schedule, other 7 missing in action. Again schedule recovered by deleting another channel we never watch.

No problem me thinks, I’ll follow Barry’s suggestion of doing Factory Reset. 3rd switch on on 15th Jan – empty schedule! Again schedule recovered by deleting another channel. 4th switch on on 16th Jan – empty schedule! Schedule recovered by cold reboot (ie pull the plug)- just for a change.

Through all this, the programs set to record showed as set on the Guide and did in fact record.

Before the 1.01.57 update, we got the missing schedule problem randomly – some times each day then we would go for a few days with out it. It made no difference whether or not the 4000T was recording in standby when switched on.

There was me all excited about 1.01.57 but (and you must excuse the sarcasm) does “Improved recording schedule list empty issue” mean that it is now guaranteed to be empty each day I switch on?

BlackGhost – 10 hours ago  » 

The problem seems no better since the update and it’s possibly happening even more frequently. If Humax actually fixed these bugs people would be far happier with this box – releasing updates which claim to ‘improve’ some of the many outstanding issues just makes things worse when the numerous outstanding problems don’t seem to get sorted out.

I noticed I had rev 59 downloaded in middle of last week when I was about to load via usb the downloaded copy and noticed it had been auto loaded.

Since then I have only had one night when the schedule was correct

Yesterday Tuesday 17th I couldn’t check until the evening as I had an appointment at the hospital which lasted all day. The result wasn’t empty but only contained schedule for the following Tuesday 24th all the others up to Tuesday were missing. Cleared OK by deleting a channel.

I have thought that this was an overnight problem but on one occasion in the evening before watching a recording I checked the schedule and it was all OK but when I checked after I had watched a couple of recordings

I did a check to find the schedule empty.

If this carries on I shall record on to my old Toppy which I replaced due to occasional disc problems and failure of its USB drive

I think the Humax is probably a good box but the software leaves a lot to be desired.

I don’t know if the boxes they supply to BT for YouView are better set-up but I have searched on line and find a load of complaints from users!

Does anyone know if anything in particular happens overnight that could be the cause of this issue? It’s gone from happening every few days to happening every day since the update.

I’m guessing new EPG information is sent through sometime during the night or when the unit is next switched on to show the schedule for an additional day. Or maybe the updates happen more frequently, I’m not sure.

I’ve been checking it in the morning for quite a while and the schedule only gets lost overnight (or when switched on in the morning), never during the day.

Is this issue only affecting some machines? I’ve resisted sending mine back for a while but these updates from Humax seem to be introducing more problems than they are fixing for me. I’ve had to power cycle a few times recently as I’ve had no sound on startup. Previously when this happened, changing a channel or playing a recording would bring it back but now only a reboot does it.

I bought a brand new 4000T from Amazon on Friday. As part of the installation process it detected the 1.01.57 update, and updated the box to it. I have left all settings as per default.

Yes I have experienced the empty schedule a number of times over the last 24 hours, and am not best pleased. I tried a factory reset but it hasn’t made any difference.

I have noticed that doing any channel scan, whether automatic or manual, will wipe the schedule (it is stated on the Humax support page too, but the box doesn’t tell you this when you retune!). So I can only guess that overnight it does some kind of scheduled channel scan, which is causing the problem?

Anyway, I’m going to see what happens overnight tonight, and will post my findings tomorrow. If the problem occurs again I will log it with Humax support tomorrow.

P.S. My 5 year old TV has a built in Freeview HD tuner and can pick up not just the 6 standard HD channels (BBC1 HD, BBC2 HD, ITV HD, CH4 HD, CH5 HD, CBBC HD), but also about half a dozen additional HD channels, such as BBC News HD, CH4+1 HD, AlJazeer HD, 4Seven HD, QVC HD, etc. When I take the antenna cable out of the TV and plug it into the Humax box if fails to detect these extra channels. So there seems to be an additional issue with the humax automatic tuning?

My roof antenna (like all my neighbours) is pointing South, which I believe is towards the Rowridge IOW transmitter. I've attached a post code check.

Thanks,

Mart.

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