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Red button working fine (extremely fast!), but never tried it before update.
As a HB1000S owner, not yet experiencing this update, I’ve been following this thread and trying to guess what tribulations may be in store if the HB update should be suddenly released. My impression is –
1. Spontaneous rebooting pretty common among those posting but for non-app-paired boxes apparently fixable with a factory reset?
2. Some boxes can’t access On Demand and Showcase. Is this affecting all or most boxes, or only some? Maybe only those boxes which previously had these problems?
3. Some (officially not supported) wifi dongles no longer work but old Humax dongle does. Does the new Humax dongle work?
Anything I’ve left out? Display icons have been mentioned but this won’t affect the HB1000S as no display. Red Button + seems to be ok?
Appreciate any feedback.
nssvn – 2 hours ago »
Red button working fine (extremely fast!), but never tried it before update.
Is there anything I should be doing to get the new Red Button+ to work?
Please ignore my ravings…. it’s been a long week.
I’ve had Red Button+ all along. I thought maybe this was something new being alluded to in the software update notes. Silly me!!!!
I have had one complete shutdown,did a factory reset all seems ok fingers crossed
We have exactly the same symptoms on our HDR-1000S. Random reboots and part recordings.
Have followed the Factory Default and unpaired the APP as suggested by Humax to another member in previous post.
Have re-entered all the schedule (complete pain).
The only things wrong now which were not before are:
1. Clock is 1 hour behind – assume this is the BST problem again?
2. Lost Channel 111 – ITV-HD and no amount of channel scanning or changing postcode will recover it. Dish is all OK as was brand new only 4 months ago, was fine before the reset.
Have also tried a complete power disconnect and reboot.
This is obviously a very poorly tested update and should be withdrawn or fixed as quickly as possible. Just glad we were here to try and sort it out and not on holiday, imagine coming home and finding a load of part recorded programs.
Any ideas on the two issues we have much appreciated.
I have exactly the same issue with my HDR-1000S, since the software update I have been getting random reboots. As this is a software issue the problem should be sorted out at that level with a new update that resolves it, and quickly.
Have you carried out a reset?
It appears to be the case these days that more and more companies are jumping on the bandwagon called ‘let the customer do the beta testing’
I can go through a list of companies in my head who over the last couple of years have released software with the most outrageous bugs. These companies would rather risk bad publicity than employee decent programmers and make a proper job of things in the first place.
Even when it is realised the updates are bug ridden there appears to be little urgency to put things right.
1. I think the clock will sort it’s self out at the next boot.
2. Very odd – possibly RF interference? Try again later.
Hi All,
Just joined the forum to say I’ve been having issues with this recent update too. My issues don’t seem to centre around reboots, possibly because we don’t use the box enough to have it happen to us yet, but the main 2 issues are:
– Wifi dongle no longer working. Light on dongle comes on, but our Humax box doesn’t recognise that a wifi dongle is present.
– Programs are only part recording. Over the past few days at least half our shows have only been part recorded. This is across different channels, so not restricted to just ITV or BBC.
I’ve tried reseting back to factory default, but no luck with dongle yet. Nothing has been scheduled to record since I did the reset, but will keep an eye on it.
Any help with the dongle would really be appreciated, as the box is a bit too far from the router to put a CAT5 cable down (unless we want it to run across the lounge floor and through the kitchen). Everything was working fine (apart from the odd lock up) before the update, so a bit miffed at the loss of internet access.
Many thanks!
No reboots since factory reset/format.
Really wish we could have the choice to switch off automatic updates.
Plassoy – 59 minutes ago »
Hi All,
Just joined the forum to say I’ve been having issues with this recent update too. My issues don’t seem to centre around reboots, possibly because we don’t use the box enough to have it happen to us yet, but the main 2 issues are:
– Wifi dongle no longer working. Light on dongle comes on, but our Humax box doesn’t recognise that a wifi dongle is present.
– Programs are only part recording. Over the past few days at least half our shows have only been part recorded. This is across different channels, so not restricted to just ITV or BBC.
I’ve tried reseting back to factory default, but no luck with dongle yet. Nothing has been scheduled to record since I did the reset, but will keep an eye on it.
Any help with the dongle would really be appreciated, as the box is a bit too far from the router to put a CAT5 cable down (unless we want it to run across the lounge floor and through the kitchen). Everything was working fine (apart from the odd lock up) before the update, so a bit miffed at the loss of internet access.
Many thanks!
Might the part-recordings be due to the box rebooting while recording, while you’re not there to observe? Have you had any part-recordings since resetting?
What make of dongle?
Hi all, the only problem I had after the latest software update was the loss of the icons on the front of the unit. I contacted Humax about this as I do check on the recording icon when the unit is in standby although it is small it is a pointer to tell if the programme is recording. The response I got from Humax was they knew of this but unfortunately there is no fix for this. Sorry but I think this is wrong no matter how small the icons are.
launton – 1 hour ago »
Really wish we could have the choice to switch off automatic updates.
Repeatedly requested over the past 3 years, Freesat will not agree to it.
JamesB – 26 minutes ago »
Might the part-recordings be due to the box rebooting while recording, while you’re not there to observe? Have you had any part-recordings since resetting?
What make of dongle?
Thanks for replying!
The dongle is an Edimax EW-7711UTn. I know this isn’t the official adapter, but it cost me £5 on eBay when I bought the HDR1000S. The fact that the chipset is the same as the official dongle has meant it’s worked great up until now. Would be a bit miffed if Humax are blocking all unofficial adapters from working. Interestingly though, I’ve just had a look on the Humax website and the latest version of the HDR1000S manual has dropped all mention of USB dongles. Still, it would be nice to know if anyone else has been experiencing issues and whether they’ve managed to resolve them.
I think you may be right about the recorded programs, watching live TV now since I got home from work and it cut out 3 times in the past hour, although one of those “black outs” came up with a “No signal received” message before restoring the image and sound about 10 seconds later.
Is there a way I could downgrade and stop the system automatically re-upgrading?
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