- This topic has 934 replies, 99 voices, and was last updated 6 years, 11 months ago by
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1. Pointless getting a replacement as probably have same issue.
2. Pointless downgrading firmware as it would automatically update on standby cycle.
just had a reply from Humax as well:
“This is a known issue that has been affecting HDR1000s, HDR1010s and HB1000s users. I’ve forwarded the details to my manager and we are aware of the issue and working on it. We hope to have it resolved soon. I’m sorry for any inconvenience this causes.”
Barry – 51 minutes ago »
1. Pointless getting a replacement as probably have same issue.
2. Pointless downgrading firmware as it would automatically update on standby cycle.
Hence my question as to how widespread the problem is. If this only affects a small number of units then getting a replacement seems entirely worthwhile. I take it from your second point that automatic updates can’t be disabled?
Nightowl – 5 minutes ago »
Barry – 51 minutes ago »
1. Pointless getting a replacement as probably have same issue.
2. Pointless downgrading firmware as it would automatically update on standby cycle.
Hence my question as to how widespread the problem is. If this only affects a small number of units then getting a replacement seems entirely worthwhile.
Since it seems it’s a software error, all units running the current software should, logically, be subject to the same problem. Whether it does or doesn’t manifest itself may be down to differences in usage and/or configuration.
Just out of curiosity, are you able to access On Demand via a different path? Can you access the catchup players via the backwards EPG? (That is, not the 900 channels but going backwards on C4 etc)
JamesB – 11 minutes ago »
Nightowl – 5 minutes ago »
Barry – 51 minutes ago »
Just out of curiosity, are you able to access On Demand via a different path? Can you access the catchup players via the backwards EPG? (That is, not the 900 channels but going backwards on C4 etc)
No that doesn’t work either.
Humax ought to do the right thing and recall the affected boxes.
Hi there everyone, This is my first post so hope i’m doing it ok.
I bought my first humax freetime 1000s box 5 days ago having decided to drop sky. Like everyone else I have the same problem in not being able to access the on demand channels. I can get bbc iplayer on channel 901 which I have been told is part of humax specification. The other demand channels freesat ID and Showcase etc are part of freesat and as a result have phoned them for an answer.
Freesat Customer Services have said they are fully aware of problem and are working on it but it will be next Monday the 29th of Sept. before it will be up and running after which time a factory reset will be required. He suggested phoning to double check that it has been fixed before altering setting.
Quote:Humax ought to do the right thing and recall the affected boxes.They’re not getting mine
Thanks for answering my question.
Sime – 33 minutes ago »
JamesB – 11 minutes ago »
Nightowl – 5 minutes ago »
Barry – 51 minutes ago »
Just out of curiosity, are you able to access On Demand via a different path? Can you access the catchup players via the backwards EPG? (That is, not the 900 channels but going backwards on C4 etc)
No that doesn’t work either.
Humax ought to do the right thing and recall the affected boxes.
Same here. Trying to access any internet function from the EPG fails.
Quote:Same here. Trying to access any internet function from the EPG fails.To explain the reason for my question: I wondered whether access to On Demand via the menu might be blocked as a result of the box wrongly failing a “Is box connected?” check on that path. Since EPG access also fails, my speculation gets us nowhere.
JamesB – 5 minutes ago »
Quote:Same here. Trying to access any internet function from the EPG fails.To explain the reason for my question: I wondered whether access to On Demand via the menu might be blocked as a result of the box wrongly failing a “Is box connected?” check on that path. Since EPG access also fails, my speculation gets us nowhere.
But network settings shows connected, so I’d say that’s exactly what’s happening. I get this banner that slides down from the top of the screen saying “On Demand not available” whenever I try to *action* something that requires an Internet connection.
Nightowl – 4 minutes ago »
JamesB – 5 minutes ago »
Quote:Same here. Trying to access any internet function from the EPG fails.To explain the reason for my question: I wondered whether access to On Demand via the menu might be blocked as a result of the box wrongly failing a “Is box connected?” check on that path. Since EPG access also fails, my speculation gets us nowhere.
But network settings shows connected, so I’d say that’s exactly what’s happening.
Perhaps, but since both paths fail, my question doesn’t add any info.
Barry – 7 hours ago »
For those still having problems with on demand/showcase try this.
Leave unit on a BBC HD channel for 30 minutes then reboot unit.
Let us know if this is successful or not for you.
Tried this, still no joy
Maybe the problem is related to a software update. Mine is running….
Software UKSFAA 2.02.01
Loader UKSFAA 1.08
Update 02 SEP 2014
MICOM UKSFAA 8.04.01
Mine is running on the same settings
sasastro – 59 minutes ago »
Maybe the problem is related to a software update. Mine is running….
Software UKSFAA 2.02.01
Loader UKSFAA 1.08
Update 02 SEP 2014
MICOM UKSFAA 8.04.01
Mine is running on the same settings
As is everyone’s who has their unit on this week, (Loader versions are unimportant).
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