Barry,have you any idea if the software update is still on track for release this week?

Hello guy’s.

Just wanted to say hello and add my weight to the random reboots discussion.

although there are only a few people in here talking about this i suspect this is happening to most if not all of the FVP 4000T’s out there. I wonder how many people have just given up and thrown them away or marched into the store demanding a refund.

for my part i am prepared to wait it out for a while but please remember folks we do have consumer law on our side. even if the box is out of it’s warranty period it still has to be fit for purpose and if it’s randomly rebooting halfway through strictly (for example) then it’s plainly not.

p.s. sorry for the “all guns blazing” first post i’m not actually completely raving most of the time.

OillyRag – 40 minutes ago  » 

Hello guy’s.

Just wanted to say hello and add my weight to the random reboots discussion.

although there are only a few people in here talking about this i suspect this is happening to most if not all of the FVP 4000T’s out there. I wonder how many people have just given up and thrown them away or marched into the store demanding a refund.

for my part i am prepared to wait it out for a while but please remember folks we do have consumer law on our side. even if the box is out of it’s warranty period it still has to be fit for purpose and if it’s randomly rebooting halfway through strictly (for example) then it’s plainly not.

p.s. sorry for the “all guns blazing” first post i’m not actually completely raving most of the time.

You’re right, of course, though the longer you’ve had the machine the more difficult it is to claim under the Consumer Rights Act (purchases on or after 1 October 2015) or the Sale of Goods Act.

My personal position is that I’m still within the first 6 months after purchase during which time the onus is on the retailer to prove that the fault wasn’t there at the time of purchase. I’ve notified the retailer and I’ll be interested to see the response.

It’s a good machine – in theory – and I like what it does. I just don’t like its user interface, its slowness, and of course the reboots. This machine should never have been released onto the market in its current state – I think we can all agree on that!

The box was a very reliable pvr when it was first released some thirteen months ago. Software updates have now turned it into a nightmare basically. Why cannot Humax release the original software?

protos55 – 1 hour ago  » 

bampsam – 53 minutes ago  » 

The box was a very reliable pvr when it was first released some thirteen months ago. Software updates have now turned it into a nightmare basically. Why cannot Humax release the original software?

I purchased this pvr just over a year ago, 3 replacements later i gave up on it. All the boxes would not come out of standby whilst recording. It has never had faultless software and subsequent updates seem to introduce new problems. The Panasonic pvr that I replaced it with has been faultless since last December. I cannot understand why so many of you persevere with the FVP 4000t.

Probably because there is – so far as I know – no other machine with three tuners that will do what this one will do. If there were one, I’d switch to it tomorrow.

BlackGhost – 4 hours ago  » 

Can I also ask – if there’s no update coming this week or it doesn’t fix the issues, is the software update previous to the one that screwed things up available anywhere to install after doing a factory reset?

What makes you think it is a software release that caused the issue?

Plenty of evidence that something changed in the broadcast/transmission chain that caused problems with other manufacturers units a month or two ago. I suspect reboots, which by the way I have not suffered from, could be a result of similar.

As for Panasonic, I have one which I bought to compare freeview play devices and I don’t use it.

Remote is awful, to many small buttons and illogically laid out. The Guide is pitifully slow to populate, especially if you ‘jump’ days. UI is old and not well thought out, but each to their own.

I had the following email today from support:

‘The phased roll-out starts today and is being sent to several thousand units per day sir. The first two issues you have described are being directly addressed by the update’

The issues referred to are the reboots and not being able to power up whilst recording. I wouldn’t put any money on them cracking all these issues any time soon but we’ll see.

bill63 – 19 minutes ago  » 

Hi everyone

Just received the update on my Humax 4000T.

The new software version is 1.01.49

Likewise – quickly and simply done. Fingers crossed that it doesn’t create yet more unanticipated problems. Like catching fire, for example. 🙄

One plus point – existing recordings (series and individual) all retained.