Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › help – unable to use ondemand or showcase
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July 31, 2015 at 8:14 pm #55692
Anonymous
InactiveHi
I thought my box was doomed. I tried everything to try and get OnDemand (and Showcase) working after just getting my box! I finally got it working. There is a Beta firmware from 2013 which after flashing worked perfectly using the latest 2.02.46 firmware!
More details about my journey on my blog: http://langlan.wordpress.com
July 31, 2015 at 8:35 pm #55693grahamlthompson
Participantlanglan – 2 minutes ago »
Hi
I thought my box was doomed. I tried everything to try and get OnDemand (and Showcase) working after just getting my box! I finally got it working. There is a Beta firmware from 2013 which after flashing worked perfectly using the latest 2.02.46 firmware!
More details about my journey on my blog: http://langlan.wordpress.com
Hi welcome to our forum, though I find your post difficult to understand.
When you updated the firmware (software), what you had installed before has no relevance,
A software upgrade is a complete new software installation. It replaces 100% what you had before in respect of the software that makes the pvr work. What you had installed before was completely replaced.
Imagine a Over The Air Upgrade that depended on what you had already installed before. You might have a box that had not been upgraded for months or years, depending on where you got it from.
When you upgrade over the air by satellite, there is no way to know what the current software you have installed, The box itself has to compare the current OTA version. If the current version is out of date it updates the installed software, if not it ignores the update.
If you read the thread regarding the recent problem update, you will see the only way to revert to the previous trouble free software was to remove the update from the automatic update process.
Without this you could have downgraded the software, and the auto update would have reversed the downgrade.
I imagine you are thinking of say a Windows PC, where the Operating System is patched to include new updates, Only part of the software is updated. Unlike a PC most of the the software that makes a pvr work cannot be changed as it’s built in to the dedicated chips that make the box work as a PVR.
A Windows PC use a CPU that can be programmed to do virtually anything that a programmer can devise. As a result the OS is much larger and the same CPU can support many different Operating Systems (Windows, Linux etc).
A PVR uses a CPU that the main functions are dedicated to it’s function as a PVR.
Your washing machine most likely has a CPU dedicated to washing your dirty washing. It will have some capability to modify how it works to make your washing cleaner.
July 31, 2015 at 8:40 pm #55694Anonymous
InactiveIt looks like the Beta firmware re-writes a different portion of the ROM, as when I flashed it, despite it being one from 2013 it remained on the July 20 2015 firmware. The size is also completely different (13~mb vs 42~ for the 2.02.46 firmware). Without examining the flash file closer, I suspect it rewrites a different area (perhaps some data which becomes corrupted and causes the issue in the first place? – which is not included in the normal firmware updates perhaps?)
So pleased that it is now working.
July 31, 2015 at 8:45 pm #55695Anonymous
InactiveCould be your box was just suffering from similar Showcase/OnDemand problems to those reported by others in this thread.
July 31, 2015 at 8:48 pm #55696Anonymous
Inactivelanglan – 6 minutes ago »
It looks like the Beta firmware re-writes a different portion of the ROM, as when I flashed it, despite it being one from 2013 it remained on the July 20 2015 firmware. The size is also completely different (13~mb vs 42~ for the 2.02.46 firmware). Without examining the flash file closer, I suspect it rewrites a different area (perhaps some data which becomes corrupted and causes the issue in the first place? – which is not included in the normal firmware updates perhaps?)
So pleased that it is now working.
The beta firmware in question is referred to as “Receiver Data” in the change-log rather than “System software” in the 2.02.46 firmware file’s change-log.
July 31, 2015 at 8:51 pm #55697Anonymous
InactiveJamesB – 4 minutes ago »
Could be your box was just suffering from similar Showcase/OnDemand problems to those reported by others in this thread.
I had already exhausted all fixes mentioned in this thread. Including leaving it on all night, checking access to BBC Iplayer (channel 901 – which did work), Factory reset, Hard drive format and so forth. Even tried it at another house with a different internet connection and satellite dish!
Hope it helps
Thanks,
July 31, 2015 at 8:52 pm #55698grahamlthompson
Participantlanglan – 8 minutes ago »
It looks like the Beta firmware re-writes a different portion of the ROM, as when I flashed it, despite it being one from 2013 it remained on the July 20 2015 firmware. The size is also completely different (13~mb vs 42~ for the 2.02.46 firmware). Without examining the flash file closer, I suspect it rewrites a different area (perhaps some data which becomes corrupted and causes the issue in the first place? – which is not included in the normal firmware updates perhaps?)
So pleased that it is now working.
See my post, firmware updates replace 100% what you had before, If it did not OTA updates via satellite could not possibly work. It’s a one way only data tramsmission. Satellite to your box. There is no way for your box to send any data back to 28.2E,
July 31, 2015 at 8:58 pm #55699Anonymous
Inactivelanglan – 1 minute ago »
JamesB – 4 minutes ago »
Could be your box was just suffering from similar Showcase/OnDemand problems to those reported by others in this thread.
I had already exhausted all fixes mentioned in this thread. Including leaving it on all night, checking access to BBC Iplayer (channel 901 – which did work), Factory reset, Hard drive format and so forth. Even tried it at another house with a different internet connection and satellite dish!
That’s pretty much the experience reported by many in this thread – trying and retrying the suggested fixes, in vain. Freesat server-side tweaking helped, then the buggy June 15 release was aimed at addressing it on the Humax end. But being buggy, was pulled. The new release presumably brings with it the fixes that were in the June 15 release.
July 31, 2015 at 8:59 pm #55700grahamlthompson
Participantlanglan – 7 minutes ago »
langlan – 6 minutes ago »
It looks like the Beta firmware re-writes a different portion of the ROM, as when I flashed it, despite it being one from 2013 it remained on the July 20 2015 firmware. The size is also completely different (13~mb vs 42~ for the 2.02.46 firmware). Without examining the flash file closer, I suspect it rewrites a different area (perhaps some data which becomes corrupted and causes the issue in the first place? – which is not included in the normal firmware updates perhaps?)
So pleased that it is now working.
The beta firmware in question is referred to as “Receiver Data” in the change-log rather than “System software” in the 2.02.46 firmware file’s change-log.
I guess the file you updated was simply a small file that emulated a factory reset. It would not have changed the actual software in any way.
Basically the new software solved the problem, which is great

What you did before has no relevance, it can only confuse other users on this forum.
Anyone applying the new software, be assured what ever software or re-set file you used before, you will finish up with the same software as anyone else who applied the update.
July 31, 2015 at 9:02 pm #55701Anonymous
InactiveJust to clarify, the 2.02.46 firmware alone made no difference for me. I couldn’t even get the “FreeSat ID” Menu to work. It was only after flashing the “Receiver Data” beta update (from year 2013) HDR-1000S-1010S_Data.zip that it then suddenly started working.
I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46
July 31, 2015 at 9:07 pm #55702Anonymous
Inactivelanglan – 2 minutes ago »
I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46
Graham has suggested it may just emulate a Factory Reset, which sounds likely. Or another possibility that occurs to me is that it may just be what it says – dummy data for testing purposes.
July 31, 2015 at 9:09 pm #55703Anonymous
InactiveJamesB – 1 minute ago »
langlan – 2 minutes ago »
I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46
Graham has suggested it may just emulate a Factory Reset, which sounds likely. Or another possibility that occurs to me is that it may just be what it says – dummy data for testing purposes.
The file included with the update says:
“Humax HDR-1000S / HDR-1010S Receiver Data
Version: 118
This file is to be downloaded if you are experiencing difficulty with:
– No OnDemand
– No Showcase
– No backwards EPG
“
In any case, this has got it working for me.
July 31, 2015 at 9:11 pm #55704Anonymous
Inactivelanglan – 34 seconds ago »
JamesB – 1 minute ago »
langlan – 2 minutes ago »
I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46
Graham has suggested it may just emulate a Factory Reset, which sounds likely. Or another possibility that occurs to me is that it may just be what it says – dummy data for testing purposes.
The file included with the update says:
“Humax HDR-1000S / HDR-1010S Receiver Data
Version: 118
This file is to be downloaded if you are experiencing difficulty with:
– No OnDemand
– No Showcase
– No backwards EPG
“
In any case, this has got it working for me.
Excellent.
July 31, 2015 at 9:13 pm #55705grahamlthompson
Participantlanglan – 5 minutes ago »
Just to clarify, the 2.02.46 firmware alone made no difference for me. I couldn’t even get the “FreeSat ID” Menu to work. It was only after flashing the “Receiver Data” beta update (from year 2013) HDR-1000S-1010S_Data.zip that it then suddenly started working.
I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46
The only possible explanation I can imagine is that you had missed a loader update, and that your very ancient software update had not got this. How did you get to this situation, with no updates since 2013 ?
Any freetime box in service since 2013 should have updated automatically.
July 31, 2015 at 9:17 pm #55706Anonymous
Inactivegrahamlthompson – 52 seconds ago »
langlan – 5 minutes ago »
Just to clarify, the 2.02.46 firmware alone made no difference for me. I couldn’t even get the “FreeSat ID” Menu to work. It was only after flashing the “Receiver Data” beta update (from year 2013) HDR-1000S-1010S_Data.zip that it then suddenly started working.
I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46
The only possible explanation I can imagine is that you had missed a loader update, and that your very ancient software update had not got this. How did you get to this situation, with no updates since 2013 ?
Any freetime box in service since 2013 should have updated automatically.
Got the box second hand the other day. It came with 2.02.07(If I remember correctly). So I do not know the history of the box, but OnDemand wasn’t working from the word go. I manually updated to 2.02.46 using the USB in the hope this would resolve which it did not.
So after countless attempts to get it working and trying absolutely everything (re-downloading and re-flashing again, factory resets, formats etc), I stumbled upon that receiver data file. Flashed it not expecting miracles and to my surprised it started working.
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