Remote control has stopped working – unit failing to respond.

Forum Forums Freeview SD PVR 9150T, 9200T, 9300T Remote control has stopped working – unit failing to respond.

Viewing 15 posts - 76 through 90 (of 371 total)
  • Author
    Posts
  • #28830
    Barry
    Moderator

    planetvanda – 3 minutes ago  » 

    Hello Barry. Thanks for confirming re: power cycle. Correct, nothing at all happens when I press Menu ( or any other button) – I am using the buttons on pvr itself not the remote. I’m assuming pvr hasn’t died as it merrily continues to display BBC 1 & the time after each power cycle

    Sounds like you are not quick enough and it is locking before you get to press menu button…..power cycle, and once you have a picture immediately press the menu button on the remote.

    #28831
    Anonymous
    Inactive

    Ok Barry will try again at greater speed. Have to be up at 5.00am so am going to leave further experiments until the morning. Thank you for your assistance and I think your forum is great. :-)

    #28832
    Anonymous
    Inactive

    Hi Iam new to these forums but been looking for an answer to my parents pvr-9150t box which has stopped working am i right in thinking i can only download the new software after 10 am tomorrow that is if it dose not freeze before I get to update software.Can some one answer please

    #28833
    Martin Liddle
    Participant

    Matt – 37 minutes ago  » 

    Barry – 2 minutes ago  » 

    Matt – 8 minutes ago  » 

    Barry – 12 minutes ago  » 

    Mat the reason I asked about error messages is they can give a clue, but if you can also answer the sys id question it might be a pointer (sometimes a wrong sys id won’t result in an error)

    Sorry. The sys ID is 1036.7dbd

    That is your problem Matt, sys id is wrong.

    Do you have the facilities to upload via PC, if not I’m afraid a call to Humax Support is your only answer.

    I do have a PC that can be linked up to it. Do I need a specific cable? I presume that I can update via PC?

    What you need to do is first apply a special update via PC that will fix the System ID and then you can either update via the PC or OTA. I can provide you with the file to update the System ID. The procedure to update using my flash9200 utility is described at http://www.tynecomp.co.uk/flash9200.html

    #28834
    Anonymous
    Inactive

    Barry – 10 minutes ago  » 

    Sarah – Welcome to the Forum

    Sorry it has taken a while to respond.

    As I understand it you have a 9150 and if so there is no solution until tomorrow when the latest software will be broadcast again from 10 am.

    If you use the switch on the rear of the unit to power cycle the unit, and once you get a picture immediately press menu, you should gain some control……however until you have updated the software it will lock up again I’m afraid.

    thants ok barry i see that you have been very busy, thank you for your reply, do i just leave in standby all night then is that how it will be fixed?

    #28835
    Barry
    Moderator

    rim180 – 1 minute ago  » 

    Hi Iam new to these forums but been looking for an answer to my parents pvr-9150t box which has stopped working am i right in thinking i can only download the new software after 10 am tomorrow that is if it dose not freeze before I get to update software.Can some one answer please

    Welcome to the Forum :-)

    You are correct in what you say.

    If the unit locks before you get into menus, power cycle, and once you have a picture press menu immediately.

    #28836
    Anonymous
    Inactive

    Biggles – 29 minutes ago  » 

    In an effort to give Barry a rest and allow him to grab a cuppa maybe some of you could look at this Humax page which is the same as Barry’s pdf on page 2 of this thread.

    http://www.humaxdigital.com/global/support/OAD_SoftwareUpdate_9300T_9150T.asp

    You will only be able to download the software when it is being transmitted for your model, see the link at the top and bottom of the Humax page (and also in this thread) for the download schedule.

    PS the Manual Update will be quicker but is otherwise the same as Automatic Update.

    Hi everybody, Biggles is spot on with this link…back up and running at last.

    Barry you’re a Humax legend, forget the cuppa tea and get straight on the Stella mate, you deserve it…byethebye PlanetVanda I had no idea what power cycle meant either…numpties together…hope you get your problem sorted…they’re right get to menu as quick as you can and then follow. Good luck all…over and out :D

    #28837
    Barry
    Moderator

    srussell83 – 1 minute ago  » 

    Barry – 10 minutes ago  » 

    Sarah – Welcome to the Forum

    Sorry it has taken a while to respond.

    As I understand it you have a 9150 and if so there is no solution until tomorrow when the latest software will be broadcast again from 10 am.

    If you use the switch on the rear of the unit to power cycle the unit, and once you get a picture immediately press menu, you should gain some control……however until you have updated the software it will lock up again I’m afraid.

    thants ok barry i see that you have been very busy, thank you for your reply, do i just leave in standby all night then is that how it will be fixed?

    Sarah

    For a 9150 it should update overnight Thurs/Fri, or you could try manually tomorrow after 10am.

    I will be here tomorrow to assist as required.

    #28838
    FenderBender
    Moderator

    srussell83 – 59 seconds ago  » 

    thants ok barry i see that you have been very busy, thank you for your reply, do i just leave in standby all night then is that how it will be fixed?

    Have a look at the DTG site here for a list of the OTA downloads in the coming days and weeks.

    #28839
    Anonymous
    Inactive

    FenderBender – 1 minute ago  » 

    srussell83 – 59 seconds ago  » 

    thants ok barry i see that you have been very busy, thank you for your reply, do i just leave in standby all night then is that how it will be fixed?

    Have a look at the DTG site here for a list of the OTA downloads in the coming days and weeks.

    sorry but i have had a look at these updates and i really dont understand it all what is it? what do i do when its my sets time???

    #28840
    Anonymous
    Inactive

    Barry – 3 minutes ago  » 

    srussell83 – 1 minute ago  » 

    Barry – 10 minutes ago  » 

    Sarah – Welcome to the Forum

    Sorry it has taken a while to respond.

    As I understand it you have a 9150 and if so there is no solution until tomorrow when the latest software will be broadcast again from 10 am.

    If you use the switch on the rear of the unit to power cycle the unit, and once you get a picture immediately press menu, you should gain some control……however until you have updated the software it will lock up again I’m afraid.

    thants ok barry i see that you have been very busy, thank you for your reply, do i just leave in standby all night then is that how it will be fixed?

    Sarah

    For a 9150 it should update overnight Thurs/Fri, or you could try manually tomorrow after 10am.

    I will be here tomorrow to assist as required.

    thank you again, i will try tomorrow morning and if it doesnt work il leave it overnight on thurs/fri, thank you

    #28841
    FenderBender
    Moderator

    srussell83 – 1 minute ago  » 

    sorry but i have had a look at these updates and i really dont understand it all what is it? what do i do when its my sets time???

    Leave your box in standby overnight and it should update automatically at 4am. That is the default time that your unit will be set to check for OTA updates.

    #28842
    Anonymous
    Inactive

    Barry – 6 minutes ago  » 

    rim180 – 1 minute ago  » 

    Hi Iam new to these forums but been looking for an answer to my parents pvr-9150t box which has stopped working am i right in thinking i can only download the new software after 10 am tomorrow that is if it dose not freeze before I get to update software.Can some one answer please

    Welcome to the Forum :-)

    You are correct in what you say.

    If the unit locks before you get into menus, power cycle, and once you have a picture press menu immediately.

    Thanks for the reply Barry will try tomorrow good forum

    #28843
    Anonymous
    Inactive

    Hi

    Gutted about this problem, my parents who are retired and not electronically savy at all had their 2 month out of warranty box fail on them this morning so had to pay for an engineer to visit who told them their box was broken and to buy another, luckily they had not made the order before i spotted a thread on another forum pointing here..

    I know it has happened so what is done is done but it is pretty poor that this was able to happen to take out so many boxes in 1 go. i will try to talk them through forcing a manual update tomorrow when i get home from work but i am 200 miles away so cant help them face to face. Pretty dissapointed with humax to be honest.

    Good info on this forum however thanks :)

    #28844
    Anonymous
    Inactive

    Decided to stay up a few more minutes & had another attempt. Followed your instructions and it’s working !! Thank you so much Barry, you’re a star :D

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