While these steps still work, the recommend approach now is to just perform a full disk check via the telnet menu. The *Deleting issue often indicates some form of disk corruption so it is wise to perform a full disk check. At the end of the check, the disk check process prompts you about the *Deleting problem and will fix it automatically for you.

Even though you’ve resolved your initial problem, I would still suggest you go through the disk check process.

So the recommend approach is:

7. Choose option 1 from the menu ‘1 – Restart into maintenance mode.’

8. Confirm then wait for the box to restart into maintenance mode.

9. Reconnect via telnet and choose option 1 from the maintenance menu ‘1 – Check and repair hard disk (fix-disk).’

The latest version of the Custom Firmware will monitor and warn you if it sees any deterioration in your hard disk’s health

NB: I used the wifi connection (a £20 USB addition some time ago) quite happily – just needed to read the ip address from the Internet settings screen

Had to register to thank the people in this thread for the advice to solve this issue.

I too am a little disappointed in Humax’s lack of support, the default response from the support telephone line is to insinuate the hard disk is on the way out.

Rather than waste a lot of money buying a new box, an £8 cross-over cable from Maplins and it is solved.

Thanks again.

I realise that most of these posts are quite old, but thanks to all who contributed as I have fixed the deleting problem with the custom firmware and disk check in maintenance mode.

Hallo, I have the same problem with my Fox T-2, which is 18 months old and worked perfectly until about a month ago – it shows it’s deleting, takes ages, then when I turn the machine on again later, the program I thought I’d deleted is still there. Also, it won’t record, though it says it’s recording, and sometimes when I turn it on, it shows a window asking me to reformat the HDD to record. Don’t want to do this as we have recordings we haven’t watched yet, or don’t want to lose. The disc shows as 282g remaining, so is only3/4 full. I have tried downloading the software as you suggested in the early posts, but when I put the USB into the Humax and turn the machine on, it doesn’t come up with the uploading window. It just goes straight to the TV channel. Can you suggest a solution? Am I doing something wrong when trying to upload from the USB? This might mean I have to miss Christmas Downton – disaster!

it does sound quite poorly,

deleting can take a while, a few minutes; however longer than 5 minutes and I’d be worried.

I think you have two choices; however let’s tackle the update first…

the software update file needs to be unzipped leaving a .hdf type file which should be copied to a usb stick. Switch off the Humax at the back left hand side (run your hand along the left hand side to the back and you should feel the switch easily, if not power off at the plug instead), put the usb stick in the front bottom right usb port, power back on and it should start to update. If it doesn’t, find a usb stick that you can wipe clean, do a full (not quick) ‘fat32’ format on it in windows, copy the .hdf type file across and try again. I don’t think I’ve ever had problems with the smaller usb sticks, i.e. 2GB, 4GB, 8GB once formatted properly.

I think the two choices are whether you go down the custom firmware route as carried out successfully by other posters here and documented or if you’re not confident whether you copy off all you want to keep, update the software, take a note of the schedule, easily done with a phone camera, and factory reset it including a format which will wipe the disk. Obviously a 1TB external drive would be large enough to copy off to, switch off power savings on the Humax and copying will take ages (hours) and remember to quickly test a couple of copied programmes first before disconnecting the external drive, you’d probably get away with a 500GB drive and it would make sense to format/wipe-clean the external drive via the Humax once plugged in, but make absolutely sure that this external drive is highlighted and selected and not the internal 1TB, (I assume) drive.

Personally I’d go down the custom firmware route; however it can be a bit daunting, as most things are, first time around. Unless you’re completely chilled out, either choice is not the sort of thing I’d advise a couple of days before xmas, but if it doesn’t get sorted it will only get worse with time. Good luck.