Forum › Forums › Freeview HD › FVP 4000T, 5000T › Failure to turn on when timer recording
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Anonymous.
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January 8, 2016 at 11:03 pm #65698
Anonymous
InactiveI’m having this booting up when recording problem as well with a Toshiba TV. I hope they can sort this out soon, the whole PVR seems clunky could do with an update.
January 9, 2016 at 11:31 am #65699Anonymous
InactiveMy TV is a Toshiba also (Regza, if it makes any difference). Will call Humax support next week and in the meantime try the workaround in post #74 above. Thanks JohnH77 for the steer. R-
January 9, 2016 at 11:40 am #65700Anonymous
InactiveAlex4000 – 4 days ago »
……….What I have found interesting however is when the 4000T would not turn on, the following proceedure also remedied the problem immediately:
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Turn on TV
Switch TV’s input to its own internal turner (Ie. not HDMI or scart)
Turn on 4000T
I would try disabling HDMI-CEC on the TV.
January 9, 2016 at 1:13 pm #65701Anonymous
InactiveI would try disabling HDMI-CEC on the TV.
I tried that originally on advice from Humax and it made no difference with just an HDMI cable connection. The parallel HDMI/RCA connection that gets my FVP and Sony TV to co-operate (post #33) requires HDMI-CEC to be enabled. With it disabled the work-around doesn’t work! I know that may make no sense, but then neither does the parallel HDMI/RCA solution.
I suspect that Humax’s implementation of the HDMI handshake may just have a “timer” issue when the FVP is recording in standby; so that when it sends the handshake request to the TV it doesn’t wait long enough (or at all!) for the TV to respond with its reply. That would also explain why the FVP works with some TV models – they respond “in time”. With HDMI-CEC enabled, the FVP is also sending a “turn-on” instruction to the TV, perhaps extending the time for the TV to subsequently reply the the HDMI handshake request.
All speculation!
January 9, 2016 at 1:48 pm #65702Anonymous
InactiveI had a similar problem with my HDR-1000S and my Philips TV.
While I did end up disabling HDMI-CEC. I did observe that the TV took some time to boot-up and wondered if the HDR-1000S was sending the handshake before the TV was ready to respond. Always powering on the TV even just 5 seconds before the Humax seemed to solve the problem.
It would seem that even different Philips TV’s behave differently. Barry’s HDR-1000S had no problems at all with his, newer Philips with HDMI-CEC enabled.
January 9, 2016 at 2:07 pm #65703Anonymous
InactiveAlex4000 – 4 days ago »
An update on my parallel HDMI/RCA work around described in post #33
Over the Christmas period the 4000T was heavily used (!) for recording and switched on numerous times when a recording was already in progress. On almost all occasions the work around ensured that the 4000T would switch on for live viewing.
There have been very very few occasions when it would not. These appear to happen if we try to turn on the 4000T as a recording is starting or in the few minutes after. Give it a further few minutes and the 4000T will then turn on for live viewing.
What I have found interesting however is when the 4000T would not turn on, the following proceedure also remedied the problem immediately:
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Turn on TV
Switch TV’s input to its own internal turner (Ie. not HDMI or scart)
Turn on 4000T
I suspect the reason as to why it works by switching the TV on first is because the TV is switching inputs by your manual intervention. When I had trouble with my 2000T originally when using a HDMI hub it would always work if I selected TV then HDMI 2 on my Panasonic TV.
It would not work when using the hub if it was a timed event. Fortunately taking the HDMI hub out of the equation eventually solved the issue in any event.
Viera Link really needs to be switched off. I have had this on various Panasonic devices over the years and have always found it to be an irritant rather than an aide.
January 10, 2016 at 9:35 am #65704Anonymous
InactiveWell, that was a first. Last night turned everything on expecting to try the workaround and the TV came on correctly with the Humax box still showing a red light – and we watched TV all night with the red light on! I think I will call the supplier tomorrow to see where I stand with a return for refund/replacement. Something is definitely not right here. Shame, I have always had Humax boxes but feel Humax have gone awry with the 4000T. R-
January 10, 2016 at 10:21 am #65705Anonymous
InactiveCan I suggest you read the manual! The red light comes on when it is recording, so this means the box was recording something.
Having the same colour light mean two different things is an error Humax is unlikely to repeat in a future box.
January 10, 2016 at 10:24 am #65706Anonymous
InactiveWe are all blaming Humax for this problem but is is not impossible that the problem lies in the TVs which are sending incorrect data across the HDMI switch on/switch off link.
I don’t judge Humax because it has happened – I shall judge them by whether they fix it. I thought they did rather well with the “sluggish remote control” on the 9200T when they released an update making it much better, albeit the CPU size prevented them fixing it completely, well after the 9200T was obsolete.
January 10, 2016 at 10:40 am #65707Anonymous
InactiveI have no issue with you suggesting anything John. We were not recording at all last evening. I should have said that in the previous post. R-
January 10, 2016 at 10:43 am #65708Anonymous
InactiveRogerB – 1 hour ago »
Well, that was a first. Last night turned everything on expecting to try the workaround and the TV came on correctly with the Humax box still showing a red light – and we watched TV all night with the red light on! I think I will call the supplier tomorrow to see where I stand with a return for refund/replacement. Something is definitely not right here.
Indeed. Presumably it’s still under warranty so you shouldn’t have a problem getting it replaced. You could go straight to Humax – they have a very efficient box-replacement procedure.
January 10, 2016 at 10:52 am #65709Anonymous
InactiveThanks James – perhaps that option will be discussed when I call them tomorrow? R-
January 10, 2016 at 2:53 pm #65710Anonymous
InactiveJohnH77 – 4 hours ago »
Can I suggest you read the manual! The red light comes on when it is recording, so this means the box was recording something.
Having the same colour light mean two different things is an error Humax is unlikely to repeat in a future box.
How do you work that out? It is part of the 2000T operation and this model precedes the FVP4000T. They didn’t learn then and haven’t done now so why should the future be any different?
January 10, 2016 at 4:41 pm #65711Anonymous
InactiveHow do you work that out? It is part of the 2000T operation …
Ah! I was still on 9200T and had not advanced as far as the 2000T. We need to whinge louder at Humax!
January 11, 2016 at 9:18 am #65712Anonymous
InactiveMy call to Humax has produced no new information. The issue is known and a solution is being worked on. There is no date for this. I was offered a replacement box but there was no suggestion that it would behave any differently. A refund has to be claimed from the supplier – which was not Humax directly. I will make another call to Humax themselves – as opposed to tech support – and feed back. R-
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