Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › help – unable to use ondemand or showcase
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Anonymous.
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December 20, 2014 at 7:58 pm #55556
Anonymous
InactiveWhy buy the box, if you don’t like it?
December 20, 2014 at 8:45 pm #55557Anonymous
InactiveSomewhat obvious I would have thought, but let me explain. How do you get to know it if you don’t buy it? Also I like now, I did not like the 2 year journey to get here.
December 20, 2014 at 9:21 pm #55558Anonymous
InactiveBuy it, try it, take it back if you don’t like it, buy it again if it subsequently becomes more attractive. That’s my approach. However, what suits one may not suit another.
Personally I quite like the Freesat approach, though I’d be glad if they’d change the colour scheme and lose the shadows. Not a cheery sign, though, when the MD suddenly resigns and is replaced by an accountant.
December 20, 2014 at 9:23 pm #55559Anonymous
InactiveHaving exactly the same issues all weekend. Cannot access on demand or back epg. Can connect using the app on the iphone. This is the third time this has happened now and there appears to be no rhyme or reason to it . I want to try a static ip and followed the trick of switching off dhcp at the router however when I tried to connect it didn’t give me the option of going to a manual set up. It just said there was an issue try again and then I’m stuck in a loop. How do I set a static ip? It’s a 1010s. Thanks
December 20, 2014 at 11:20 pm #55560grahamlthompson
ParticipantMark W – 1 hour ago »
Having exactly the same issues all weekend. Cannot access on demand or back epg. Can connect using the app on the iphone. This is the third time this has happened now and there appears to be no rhyme or reason to it . I want to try a static ip and followed the trick of switching off dhcp at the router however when I tried to connect it didn’t give me the option of going to a manual set up. It just said there was an issue try again and then I’m stuck in a loop. How do I set a static ip? It’s a 1010s. Thanks
Try turning of DHCP on your router until you have entered your settings (Originally posted by Repassac).
December 21, 2014 at 8:22 am #55561Anonymous
Inactivegrahamlthompson – 8 hours ago »
Mark W – 1 hour ago »
Having exactly the same issues all weekend. Cannot access on demand or back epg. Can connect using the app on the iphone. This is the third time this has happened now and there appears to be no rhyme or reason to it . I want to try a static ip and followed the trick of switching off dhcp at the router however when I tried to connect it didn’t give me the option of going to a manual set up. It just said there was an issue try again and then I’m stuck in a loop. How do I set a static ip? It’s a 1010s. Thanks
Try turning of DHCP on your router until you have entered your settings (Originally posted by Repassac).
Yes – turn it DHCP off on your router then reselect “connect automatically” and wait. It will time out and then show the possibility.
I will say I don’t think it will help. I assume channel 901 works for you?
It is a mystery why just so few still have problems with this.
December 21, 2014 at 8:40 am #55562Anonymous
InactiveYep. I did that . DHCP off at the router . Restart. Go to connect automatically . It fails. But no option for static ip, just try again. No idea why the on demand randomly stops working was fine for last 2 months. I can access via the app on my phone though
December 21, 2014 at 10:44 am #55563Anonymous
InactiveJust done a factory reset and its spring back into life . Epg and on demand menus now working. Very buggy software if it needs this
December 21, 2014 at 10:45 am #55564Anonymous
InactiveAbsolutely could not get that static ip thing working though. Just the message something gone wrong. And then try and reconnect . Same message. Be nice to have an ip section you could just modify
December 21, 2014 at 11:39 am #55565Anonymous
InactiveAre you sure you do not actually have a network/WiFi connection problem?
Turn DHCP back on on the router and reselect on the Hunmax.
Does it in fact get an ip or not. If so can you ping it from your PC?
December 21, 2014 at 11:45 am #55566Anonymous
InactiveYep once I switch dhcp back on at the router it’s gets an ip. I could then go via showcase to get to on demand or use the app on my phone. Channel 901 also works. I have no network issues I have multiple devices , smart TVs , tablets, phones all connected to wi fi no problem . The only thing I have ever had a problem with is the humax 1010s. It clearly has a network connection as described above as o can get to on demand through other routes. And lo and behold a factory reset and the thing works again! On demand menu is back as is the roll back epg . For how long it will stay though who knows. The static ip thing is just a non starter for me. I switched off DHCP as described and it failed to get an ip but did not give me any option to set a manual one. Just a simple something gone wrong message and the only options wrecto skip networking or try again, where I would get the same error message again and again. Flakey software
December 21, 2014 at 12:04 pm #55567Anonymous
InactiveMark W – 7 minutes ago »
……… Flakey software
We all have the same software and you are the first to be unable to get a manual ip (However most were not using WiFi). What is the router?
Is there anyway for you to try a different connection as a test?.
WiFi is very location dependant (especially if next door is using the same channel).
It might be worthwhile just checking out the WiFi in differing locations. I use a netgear app WiFi Analytics but there are countless other free apps out there. I had a clash with my chromecast which of course was near the TV.
December 21, 2014 at 12:36 pm #55568Anonymous
InactiveIt’s bt home hub 3. I’ve reserved the ip on the router also. I’ll try a wire connection later to see if this can give me the manual up menu
December 28, 2014 at 10:15 am #55569Anonymous
InactiveAnd lo and behold one week on and it stops working again. All on demand Availble via the channels , showcase available but when I try and select on demand. On demand is not available. This also corresponds with no message coming up to say network is connected which it normally does. No way out of this now other than a full system reset
December 28, 2014 at 11:25 am #55570Anonymous
InactiveI doubt a system restore will have a different result to a power cycle. Your comment re the absence of the Network Connected message is interesting. Has the unit acquired an ip address?
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