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I have just spoken to Humax and the problem is with YouTube who are aware of it and trying to fix it. I hope this helps. A factory re-set or retune will have no effect.
I think Kevin post #60 could be closer to the mark.
I contacted Humax on Thursday, I had found it intermittent until then and didn’t visit here first.
YouTube is working on countless other devices so whilst the blame may be put on YouTube, who’s not to say this was not a planned change their end or a certificate expiry, and while they most likely have notified Humax, they could have missed it or forgotten or not implemented correctly.
In any case that part isn’t important to us, I’ve realised how much I use it and what a pain it is with it not working, so just hope it is rectified pretty quick.
Our FVP-5000T working with iPlayer since Saturday and the other apps but not with YouTube still. iPlayer showed another update recently but FVP-5000T software still from June and no update is pending. Removing cookies appears to make no difference.
Humax tweeted that they were aware of the problem and have now introduced a temporary fix, which surprise surprise is not working, well not for me anyway. Thank goodness for Apple TV
Harters – 1 hour ago »
Humax tweeted that they were aware of the problem and have now introduced a temporary fix, which surprise surprise is not working, well not for me anyway. Thank goodness for Apple TV
Maybe that tweet was about iPlayer by mistake.
I’ve checked the other gadgets around the house and there is definitely something weird going on with Youtube.
As well as not working on my Humax HB-1100S (reroutes to a screen of empty grey boxes). it’s also not working on my Toshiba “smart” TV (it gets stuck on the Youtube logo) and it’s been removed from my ISP’s media box. However, it’s still present and correct on the Xiaomi Mi-TV stick.
AJ – 22 hours ago »
I think Kevin post #60 could be closer to the mark.
I contacted Humax on Thursday, I had found it intermittent until then and didn’t visit here first.
YouTube is working on countless other devices so whilst the blame may be put on YouTube, who’s not to say this was not a planned change their end or a certificate expiry, and while they most likely have notified Humax, they could have missed it or forgotten or not implemented correctly.
In any case that part isn’t important to us, I’ve realised how much I use it and what a pain it is with it not working, so just hope it is rectified pretty quick.
Working on my Windows 10 laptop which has HDMI out so can be plugged in to my Denon AVR aux front HDMi in.
Also works fine using a 4K firestick connected into one of the rear hdmi ports. Both AVR and TV are 4K-HDR capable. zone 2 out connects by a cat 7 pair of baluns and a single cable to Full-HD kitchen TV. So different source can be viewed in kitchen and lounge at the same time.
4K firestick currently on offer at Amazon (prime day) at £29.99.
I noticed it wasn’t working yesterday. Switched off at mains a couple of times and then found this thread. I have now installed YouTube on my Amazon Fire TV box and it is actually so much better than that on my FVP-5000T. So fast. Will probably use that from now on even when fixed.
lyndonp – 1 hour ago »
I noticed it wasn’t working yesterday. Switched off at mains a couple of times and then found this thread. I have now installed YouTube on my Amazon Fire TV box and it is actually so much better than that on my FVP-5000T. So fast. Will probably use that from now on even when fixed.
I wonder how many others already have kit that both supports YouTube and iplayer and the other OD services, and do not realise it. ?
HDR-1000S YouTube still not working as of now.
Just to throw something into the mix – YouTube is still working on my Humax H3 Espresso box !!?? So if some Humax certificate has expired, it’s not affecting the H3.
I’ve got a Humax FVP-4000T, also having issues with YouTube not working and emailed Humax, got this reply from their customer service team (email went into Spam folder):
“Good Afternoon.
Thank you for contacting Humax. I’m sorry to hear you have been affected by this issue and apologise for the delayed response as we are experiencing higher than normal contacts.
We are investigating an outage on Youtube. This has been caused when Youtube completed software updates on the application and has caused this unforeseen error. We are waiting on their findings and once we have these we will take corrective action alongside them to restore the service.
I can only apologise for these outages and any inconvenience caused by them.
Kind regards.
Chris
Humax Customer Support Team.”
Hopefully it’ll be fixed soon but at least it’s being looked into.
I am experiencing the same YouTube issue with my FVP4000T box, unable to log on at all to utube. I’ve reported it to Humax only to be told if enough people complain, then they will look into it?? Its definitely a a humax issue as all my other devices in the house still receive utube OK. Hopefully everyone with this problem will raise an official complaint/fault report to Humax customer care so they will feel more inclined to deal with the issue.
Steve99 – 28 mins ago »
I am experiencing the same YouTube issue with my FVP4000T box, unable to log on at all to utube. I’ve reported it to Humax only to be told if enough people complain, then they will look into it?? Its definitely a a humax issue as all my other devices in the house still receive utube OK. Hopefully everyone with this problem will raise an official complaint/fault report to Humax customer care so they will feel more inclined to deal with the issue.
You may have missed my post the other day. Youtube has also stopped working on my Toshiba connected TV and my ISP’s media box as well as my Humax HB-1100S, which is not on Humax’s list of boxes that no longer support it.
If YouTube is like Applke and a “new” operating system is installed so that all the older machines become redundant…
Great for sales tho.’…..
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