JohnH77 – 10 mins ago  » 

As it is documented in the manual that it works I suggest you contact Humax support, point them to this thread and ask them how to get it to work.

Yeah, that’ll be fruitful 🙄

Geoff_W – 6 hours ago  » 

What I’ve been trying to do for the past two days is to use FTP to copy video files (.mp4 and .ts) from my laptop to the Aura. I have currently tried the FTP clients FileZilla and WinSCP. The results were identical.

Which folder on the Aura are you trying to transfer them to?

Update – I’ve finally discovered what was preventing the FTP clients from working. On the Aura, in Record and Share, I had to switch on Allow Anonymous. That’s it, all that faffing about because of one little setting that didn’t appear to have any relevance to the issue. Still, it’s working now and I have sucessfully transferred several files (which can be viewed using VLC).

So thank you to all the posters who heroically helped me out with this problem!

JohnH77 – 2 hours ago  » 

Geoff

Thanks. See my post (2 in this thread).

It’s a case of RTFM I’m afraid as the manual says you have to set Allow Anonomous …

RTFM??? Read The Manual …

What you say is true, but I find the manual and your post 2 a little ambiguous. The manual only refers to setting File Share to On in order to transfer files to/from a PC. The Allow Anonymous switch implies it’s only needed if I want to allow anybody access to the HDD. As I am the only user, I didn’t think this was necessary. Also, because of the Note, I thought that when File Share was On (which is needed to use FTP) then Allow Anonymous is greyed out. The User Name is preset anyway.

So maybe you can understand my confusion. After all, FTP is not my native language!

Geoff_W – 11 hours ago  » 

Update – I’ve finally discovered what was preventing the FTP clients from working. On the Aura, in Record and Share, I had to switch on Allow Anonymous.

Can you now connect to the Aura via the TP-Link WiFi extender?

Final posting – problem solved; it was the TP-Link Extender all along.

When the Extender is first set up it creates its own device name as <BT Router Name>_EXT. Thus if my BT router name is BT-ABCD4, then the Extender names itself BT-ABCD4_EXT. This latter name is seen as a separate network, but most devices switch seamlessly from one to the other depending on the signal strength. However, with my laptop connected to BT-ABCD4 and the Aura connected to BT-ABCD4_EXT, the FTP clients (FileZilla and WinSCP) were having none of it and refused to connect. I suspect that on the rare occasions when I got a connection, my laptop had connected to BT-ABCD_EXT.

With a certain amount of Googling I found that the Extender’s name could be changed to that of the BT router (the signals just overlap around the house). Once I had amended the IP addresses everything worked properly and I have now been able to transfer all my laptop video files to the Aura.

My Marantz NR-1506 AV Receiver refuses to connect to Wi-Fi at all (previously connected to the Router), but that’s no loss as it’s only used for updates.

JohnH77 – 1 hour ago <a

The big problem with copying from Aura to PC is the slow speed. The file transfer starts out at about 15 MB/sec but after a few GB it drops to less than 1 MB/sec. If I pause the copy, wait ages for the play button to appear in the progress popup, and click play (to undo the pause), it starts again at 15 MB/sec.

The PC and Aura are on the same wi-fi network and I also have an Ethernet cable from Aura to router. TaskManager shows all traffic is across the Ethernet link.

Have you considered using FTP for the file transfer which in my experiments gave a pretty steady speed?