I’ve been experiencing the disappearing schedule since the new firmware came out, sometimes it was there and other times it was blank, usually happening overnight.

Today I happened to have a blank schedule at power up and whilst looking for any clues, happened to notice two STV channels above channel 800. I manually deleted the two channels as they were on a second weaker MUX and immediately after that, my schedule was back. Not sure if it was a coincidence but I’m going to keep an eye on the schedule to see if it disappears again.

I do have a case open with Humax and will feed this back. Unfortunately at the moment, they want to exchange the unit but having seen a post above saying a newer hardware revision with the same firmware is also affected, I’m not very hopeful that will resolve what looks very much like a software issue!

Perhaps that’s the key to finding this problem and Humax being able to solve it – I’ve never had the missing schedule problem, I don’t get any overlap from other transmitters so I don’t get any 800 and above channels. Are the boxes that are losing the schedule using more than one transmitter, and therefore having channels in the 800 range?

Whilst experiencing this once on a beta not released publically, I always factory reset and check I am only tuned to one transmitter so do not think that is the reason.

gdavidson – 6 hours ago  » 

notice two STV channels above channel 800. I manually deleted the two channels as they were on a second weaker MUX and immediately after that, my schedule was back. Not sure if it was a coincidence

looks like a coincidence unfortunately, although it seems to have triggered a schedule repopulation. It’s a shame no one’s found a common demominator yet.

I’d be wary of manually deleting channels, my understanding is that it simply hides them from the user. Multiple transmitters still seems to cause all sorts of random issues. Best practice is a manual tune, start an auto tune, stop it immediately, save it as this clears/wipes the stored channels and then run a manual tune remembering which Mux uses DVB or DVBT2 and only tune to one transmitter regardless of how tempting it is to pick and choose. The schedule will be lost so a note needs to be taken first and re-entered which is a pain with a dozen or so scheduled, but ridiculous for some who have 70+ as I believe a poster recently had and impossible to fully restore for programmes which may drop out of the epg for a week or so and I’d imagine for most people the wrong time of year.

I don’t experience the problem, but then I only look at the schedule out of interest to see if it’s still there and it always has been. Life is so boring with my fvp4000t, extremely dull and slow UI and a box that seems to work. Why can’t I live in a border area with 2-3 transmitters and a couple of relays, power cuts, brown outs, a local airport beaming high powered radar, WiFi that comes from the community village hall and the box connected to my valve TV via hdmi over ethernet. I’d be able to start a post claiming that my humax isn’t fit for purpose, oh well, I should be careful for what I wish for, yep… schedule’s still there bah humbug.

It will be software related, fingers crossed that the next firmware will bring the box closer to what we all want.

Getting fed up playing the “will it, won’t it have a schedule” game, I thought I’d try a new way to get it back.

I had previously downloaded the latest software onto a usb drive, so I inserted it and told the box to search for new software. It found new software on the drive (even though it was exactly the same as was already there), updated and I now have a schedule. Whether it will still be there tomorrow, anybody’s quess.

Much faster than Humax’s system restore method, and even faster than the power cycle method (also no wear and tear on the power socket).

By the way, trying to update the software via the internet results in nothing new found.

gdavidson – 1 hour ago  » 

A little update… my schedule disappeared again and I can confirm that if I delete any channel, the schedule immediately repopulates!

Given that automatic tuning, even although it asks me to select a region, is dragging in MUXs from another transmitter, I have now manually returned to see what happens. I wish the 4000 had an easy method of showing which MUXs were in use across all the channels.

Fingers crossed….

The same MUX is used for the same channels across the UK. Suspect you mean what UHF frequency/UHF channel number a specific MUX on your box is using. There is normally a way to show this info on a Humax box for any channel you are tuned to. Not having your box I can’t give detailed instructions.

grahamlthompson – 2 hours ago  » 

gdavidson – 1 hour ago  » 

A little update… my schedule disappeared again and I can confirm that if I delete any channel, the schedule immediately repopulates!

Given that automatic tuning, even although it asks me to select a region, is dragging in MUXs from another transmitter, I have now manually returned to see what happens. I wish the 4000 had an easy method of showing which MUXs were in use across all the channels.

Fingers crossed….

The same MUX is used for the same channels across the UK. Suspect you mean what UHF frequency/UHF channel number a specific MUX on your box is using. There is normally a way to show this info on a Humax box for any channel you are tuned to. Not having your box I can’t give detailed instructions.

gdavidson – 4 hours ago  » 

A little update… my schedule disappeared again and I can confirm that if I delete any channel, the schedule immediately repopulates!

Given that automatic tuning, even although it asks me to select a region, is dragging in MUXs from another transmitter, I have now manually returned to see what happens. I wish the 4000 had an easy method of showing which MUXs were in use across all the channels.

Fingers crossed….

Manual tuning doesn’t seem to fix the issue..