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I really don’t see how retuning the box is going to add EPG data to a channel that is already on the EPG with data, albeit limited.
If you are receiving a channel already, why the need to retune. Just more fobbing off I think.
badbones – 19 minutes ago »
I really don’t see how retuning the box is going to add EPG data to a channel that is already on the EPG with data, albeit limited.
If you are receiving a channel already, why the need to retune. Just more fobbing off I think.
That’s what I was thinking. Really don’t want to have to lose my schedule if it doesn’t solve the problem.
Has anyone found that retuning picked up data from 5 March onward?
Quote:Has anyone found that retuning picked up data from 5 March onward?Certainly has not worked on a Foxsat HDR, so not bothered trying on a HDR 1000S but will if required.
I’ve emailed viewer services. If they get enough reports surely they’ll have another look. Until then I’ll settle for SD.
The response -gonzo- received from Sally at ITV was the exactly same – word for word – that I received last evening. They’re obviously just issue standard replies to everyone. Still no EPG for channel 119 and I have emailed back to ITV asking for more positive information.
Have ITV actually acknowledged there is a problem? They are leaving it a bit fine to sort it out. Thankfully the HDR let me set a manual timer for the footy on Wednesday evening. I think I will also record it on my Freeview PVR too just to be on the safe side.
gomezz – 22 minutes ago »
Have ITV actually acknowledged there is a problem? They are leaving it a bit fine to sort it out. Thankfully the HDR let me set a manual timer for the footy on Wednesday evening. I think I will also record it on my Freeview PVR too just to be on the safe side.
At the moment that would be a no, as far as they’re concerned all problems have been resolved.
I just checked my two Boxes, 1000S and a 1010S, and there is no data showing for ITV HD after the Jeremy Kyle show scheduled for 05.05 on Wednesday morning.
Does the fault lie with ITV or Humax?
PS I’m in the London area!
Barry – 12 minutes ago »
Quote:Does the fault lie with ITV or Humax?itv
Definitely ITV. I have same of missing EPG info for ITV 1 HD from the coming Wednesday, on a Samsung Freesat television. Also currently “Record from HD” not being flagged as an alternative when selecting to record ITV 1( channel 3)from the EPG on a Humax HDR1000S.
A little more on the subject can be found here:-
http://www.a516digital.com/2014/02/itv-hd-move-causes-disruption-to-some.html
Just recieved another email from ITV, not too sure why they need house number/name and phone number though.
Quote:Thank you for your further enquiry regarding your Freesat EPG Guide.In order for us to help with your query would you please forward the following details. The information you supply may be passed to our technical team, transmitter engineers or other departments, as necessary.
Postcode:-
House number/name:-
Daytime phone number:-
We look forward to hearing from you in due course.
Once again, thank you for taking the trouble to contact ITV.
Kind regards,
Elaine
ITV Viewer Services Officer.
I just received an email confirming that the channel is now operating normally, and telling me to retune. I did retune, to no effect. Have responded informing them, and suggesting they check the forums so they can see that this is under discussion.
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