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Hi Again
After yesterday’s “phantom reboot” at 5:15 pm (CET) Box now appears to be working properly.Fingers crossed. It would be nice to know what’s been done to fix it.
Mike G
Funnily enough my Freesat box also switched itself off about 5.15 (CET) yesterday. It didn’t switch itself back on but I was able to switch it on with the remote. It seemed to behave itself after that and I was mainly watching recordings and using the fast forward quite a bit. Like Mike G said “fingers crossed”.
Does anyone know if Humax has actually done anything, or are these just coincidences?
Come on Humax, come clean…
Well we have had just over 1 day now without experiencing the problem which was occuring at least 3 times a day. Fingers crossed for the future then…
Mine is fixed now too.
Would love to know what the issue was.
Mine’s fine now, too.
Can we blame the broadcasters for this one, Barry?
As the majority of those reporting on this thread had no internet connection I think it is safe to assume the cause had to be broadcast – however it was not identified so will remain a mystery.
A mystery?
Seems very odd that every one seems to have had a “re-boot” @ 16.15 / 17.15 without prompt and now every ones box is working now!
A mystery indeed.
ijmj – 10 minutes ago »
A mystery?
Seems very odd that every one seems to have had a “re-boot” @ 16.15 / 17.15 without prompt and now every ones box is working now!
A mystery indeed.
Everyone? – Mine definitely did not reboot.
Hi, I have been reading these posts for last couple of days, having same problems with remote not working with 1000S box. Decided to join in discussion. My box has not rebooted! Contacted Humax customer support today – the reply was there has been a problem over the weekend and has now been resolved ‘by Freesat’. Tried switching off/on at mains as suggested (several times) and box displays “STARTNG”, whirrs a short time but still no response with remote. Have contacted Humax cs again and waiting reply.
Thanks to you all as I am sure all our complaints got the wiz kids at Humax fixing the problem. Our box and diddly diddly is working with no freezing up. Back to normal
What’s a diddly diddly?????
Man from Humax asked when I got the box. After much searching I found receipt, it was just over 2 years ago. He didn’t say the ‘resolved issue’ wasn’t applicable to my box but that the remote may be faulty and I could purchase a new one! How many people are buying a new remote at getting close to £40 from Humax? Saw some info online about checking if infra-red is working in remote, using a digital camera lens to look at it. I’ll try that before I rush to buy a new remote control. Coincidence that the problems started around same time as with everyone else???
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