Failed Recording On New BBC HD Channels

Forum Forums Freeview HD HDR FOX T2 Failed Recording On New BBC HD Channels

Viewing 15 posts - 61 through 75 (of 77 total)
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  • #48937
    Anonymous
    Inactive

    If it’s suddenly fixed itself for some people then I wonder if it’s a regional thing? BBC3 HD is still completely unrecordable if I schedule a recording in advance. However if I just press the red record button then it works OK. Seems weird that you say it started working on the 6th whereas I’ve tried several programmes tonight and they all fail with the same 0 minute recording issue. Can only imagine it could be a regional MUX encoding issue or something. Not sure how the transmission chain actually works between redbee and the transmitter sites.

    #48938
    Anonymous
    Inactive

    Reports of failures (HDR-Fox T2) have come in from a wide area, but the channels vary. I’m on Sutton Coldfield, and BBC Three HD and Four HD seem to be fine, but I have heard of problems on CBBC HD and CBeebies HD.

    #48939
    Anonymous
    Inactive

    Humax acknowledge that they have a problem. I have just received this reply:-

    Quote:
    Dear ****,

    Thank you for contacting Humax Support.

    I am sorry to hear you are having trouble with recording BBC 4 HD. We are aware of an issue recording both BBC 4 and 3 HD.

    It is something that we are currently looking into and hope to have resolved shortly.

    We apologize for the inconvenience caused.

    Best Regards,

    *******

    Humax Customer Support

    #48940
    Anonymous
    Inactive

    Presumably recording can fail on the HD Fox T2 with an external hard disc in the same way. Anyone experienced this?

    #48941
    grahamlthompson
    Participant

    Owen Smith – 22 minutes ago  » 

    Presumably recording can fail on the HD Fox T2 with an external hard disc in the same way. Anyone experienced this?

    Yes but for some weird reason my BBC3-HD test recordings are currently working on both a HDR FOX T2 and a HD FOX T2.

    #48942
    Anonymous
    Inactive

    grahamlthompson – 1 minute ago  » 

    Yes but for some weird reason my BBC3-HD test recordings are currently working on both a HDR FOX T2 and a HD FOX T2.

    I’ve not had a single BBC3/4 HD recording fail, across three HDR Fox T2s spread across Emley Moor (2 boxes) and Sandy Heath (1 box). Extreme randomness of failures seems the order of the day.

    Hopefully this means when Humax fix this they’ll finally issue new software for the HD Fox T2, the last currently is 1.02.29 which doesn’t have the multiple transmitter tuning improvements (which really do work, the two Emley boxes can also see the Holmfirth repeater).

    #48943
    Barry
    Moderator

    Post # 52 refers

    My HD and HDR T2’s are again failing to record BBC 3 HD after being reset to factory defaults :?:

    HDR 2000T was not reset and continues to record successfully!

    #48944
    Anonymous
    Inactive

    Barry – 40 minutes ago  » 

    Post # 52 refers

    My HD and HDR T2’s are again failing to record BBC 3 HD after being reset to factory defaults :?:

    HDR 2000T was not reset and continues to record successfully!

    It’s several years since any of my family’s three boxes were factory reset. I wonder if this has anything to do with them all recording BBC 3/4 HD fine?

    #48945
    Anonymous
    Inactive

    this from my 85 year old mum

    Am feeling really fed up because my recordings have failed again and some of the TV pictures are all broken up – it may be to do with HD reception so I must wait for your visit and decide if I need to change the recorder or am I just not doing things correctly? (Her usual worry – unfounded mostly)

    She’s in Slough which should have perfectly good HD reception. I recently did a (remote) retune to pick up BBC4 HD – which it did. She has an HDR-Fox T2. When I do go to see her next week – what am I looking for?

    #48946
    Anonymous
    Inactive

    If recordings of new HD channels won’t play at all due to being zero length then it’s the BBC 3/4 HD problem. Otherwise check signal quality on PSB3 and COM7 muxes, the HD ones.

    #48947
    Anonymous
    Inactive

    Interestingly my parents receive a reflection of Emley Moor off the far side of the valley with an aerial pointing away from Emley Moor. The valley is too deep for direct reception. Normally the signal is fantastic, the aerial is on the back of the house below the gutters to screen the signal from impulse interference from the main road at the front (impulse breakup was terrible before I did this).

    But in bad weather (mainly heavy rain or high winds) HD reception has bad breakup while SD continues fine unaffected. This is strange because with equal signal strength (which these have), HD is usually a more robust signal.

    #48948
    Anonymous
    Inactive

    There’s a theory I’ve seen somewhere (I thought it was here?) that the new HD channels will only record if after your most recent retune you’ve watched them live and set an instant recording and/or live paused them. This seems to have some merit, BBC 3 and 4 HD have been fine for me but I wathed them and instant recorded them when I first tuned them in.

    Now I’ve had my first failed 0 sec recording, of Shaun the Sheep on CBBC HD, which I have never watched live or instant recorded or paused. So tomorrow when the childrens channels are broadcasting I’ll cycle through the new HD ones pausing and live recording them.

    Also if you retune you go back to square one and the new HD channels don’t record again. Apparently. So stop retuning until this is sorted out. I very rarely retune (annually usually) so that may explain my stability.

    Why this need to tune and pause and record only applies to the new BBC HD channels and not any other channels is weird. It may be a clue to what the bug is in the software.

    #48949
    Martin Liddle
    Participant

    Owen Smith – 26 minutes ago  » 

    It may be a clue to what the bug is in the software.

    Exactly my thought; a big flashing arrow pointing out the problem.

    #48950
    Anonymous
    Inactive

    Owen Smith – 7 hours ago  » 

    There’s a theory I’ve seen somewhere (I thought it was here?) that the new HD channels will only record if after your most recent retune you’ve watched them live and set an instant recording and/or live paused them. This seems to have some merit, BBC 3 and 4 HD have been fine for me but I wathed them and instant recorded them when I first tuned them in.

    Now I’ve had my first failed 0 sec recording, of Shaun the Sheep on CBBC HD, which I have never watched live or instant recorded or paused. So tomorrow when the childrens channels are broadcasting I’ll cycle through the new HD ones pausing and live recording them.

    From Digital Spy 24th December?

    http://forums.digitalspy.co.uk/showpost.php?p=70465555&postcount=13

    Owen Smith – 8 hours ago  » 

    Also if you retune you go back to square one and the new HD channels don’t record again. Apparently.

    Not always. If I do a straight manual retune I get failures on CBBC HD. If instead of that I manually retune but start off by manually tuning a 3rd transmitter to BBCB HD, then a 2nd and then my desired transmitter so far I’ve ended up with both CBBC HD and BBC3 HD recording OK from the gun.

    #48951
    Barry
    Moderator

    I’ve been checking out the various fixes posted in other places.

    Never had a problem with CBBC HD only BBC 3 HD (no com 7 yet in my area)

    After a factory reset all I have to do is actually watch BBC 3 HD for approx. 5 mins when on air, then all subsequent schedules timers record without issue.

    I have carried out this procedure a number of times and each time just watching the channel for a short while appears to fix recording issue on both a HD and HDR T2.

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