Forum › Forums › Freesat HD › HB 1000S, 1100S › Showcase and On demand not loading for over 2 days
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November 28, 2017 at 2:08 pm #82639
grahamlthompson
Participantidiotgap – 2 minutes ago »
Neil1 – 45 minutes ago »
This should serve as a warning to folks blindly following random suggestions like “Do a factory reset” which might just create work for you…you find it a lot for other devices like Windows e.g. “reinstall it”. I even have it with the damp in my kitchen wall
, I have fixed the stop cock, I have fixed a drip on the washing machine hose, but it is still there. I could fix the pipe in the wall too…but it might be something else.Faced with a wife and three young kids not able to watch what they want for a few days and Humax themselves telling you to do it, plus other threads on various forums seeing that restart approach actually work albeit for an earlier bout of trouble (example: avforums ), reluctantly I did the factory reset. I wouldn’t call it blindly exactly. So far as I could tell I did all the methodical troubleshooting I could and that led me to think my box might have got into a state that a reset would fix
It seems to have taken a while for humax/freesat to recognise there is a fundamental infrastructure problem, that left a window open where they gave out bad advice unfortunately.
Other than the nuisance of having to re-enter your recording schedule and restore any changes to default settings it won’t have done any harm.
It might save you from manually deleting lots of expired series recording reservations
November 28, 2017 at 2:14 pm #82640Anonymous
InactiveMines still out, they haven’t yet come at all since I lost them both.
November 28, 2017 at 2:16 pm #82641Anonymous
InactiveSky – believe in better. 😳
November 28, 2017 at 2:18 pm #82642Anonymous
Inactivegrahamlthompson – 8 minutes ago »
Other than the nuisance of having to re-enter your recording schedule and restore any changes to default settings it won’t have done any harm.
It might save you from manually deleting lots of expired series recording reservations

Fair point
November 28, 2017 at 4:57 pm #82643Anonymous
InactiveMine is back working now (although it did do that briefly yesterday as well)
November 28, 2017 at 5:08 pm #82644Anonymous
InactiveMine is also working at this minute! First time since Saturday.
November 28, 2017 at 6:53 pm #82645Anonymous
InactiveMine are both back now.
November 29, 2017 at 8:52 am #82646Anonymous
Inactiveall good for me now too
November 29, 2017 at 9:24 am #82647Barry
ModeratorThank you for the updates.
December 3, 2017 at 9:54 pm #82648Anonymous
InactiveHad a ‘incorrect link’ message again tonight when trying to run youtube (was working fine earlier today), while at the same time iplayer worked fine.
Will try it again in the morning.
December 11, 2017 at 9:47 am #82649Anonymous
InactiveI was having a lot of problems with YouTube buffering on my Humax FreeSat tuner/recorder.
So much so that I decided to buy an Amazon Fire TV – and the problems were cured.
Snag now is that Amazon and Google are arguing and YouTube is being removed, from the Fire devices, on the 1st Jan.
I took a look yesterday at YouTube with my Humax and it seems much more stable. I have been reading about your On Demand problems.
Do I gather that Humax have made some changes to the On Demand portal in the last month or so?
Tony
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