Showcase and On demand not loading for over 2 days

Forum Forums Freesat HD HB 1000S, 1100S Showcase and On demand not loading for over 2 days

Viewing 11 posts - 46 through 56 (of 56 total)
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  • #82639
    grahamlthompson
    Participant

    idiotgap – 2 minutes ago  » 

    Neil1 – 45 minutes ago  » 

    This should serve as a warning to folks blindly following random suggestions like “Do a factory reset” which might just create work for you…you find it a lot for other devices like Windows e.g. “reinstall it”. I even have it with the damp in my kitchen wall :-) , I have fixed the stop cock, I have fixed a drip on the washing machine hose, but it is still there. I could fix the pipe in the wall too…but it might be something else.

    Faced with a wife and three young kids not able to watch what they want for a few days and Humax themselves telling you to do it, plus other threads on various forums seeing that restart approach actually work albeit for an earlier bout of trouble (example: avforums ), reluctantly I did the factory reset. I wouldn’t call it blindly exactly. So far as I could tell I did all the methodical troubleshooting I could and that led me to think my box might have got into a state that a reset would fix

    It seems to have taken a while for humax/freesat to recognise there is a fundamental infrastructure problem, that left a window open where they gave out bad advice unfortunately.

    Other than the nuisance of having to re-enter your recording schedule and restore any changes to default settings it won’t have done any harm.

    It might save you from manually deleting lots of expired series recording reservations :-)

    #82640
    Anonymous
    Inactive

    Mines still out, they haven’t yet come at all since I lost them both.

    #82641
    Anonymous
    Inactive

    Sky – believe in better. 😳

    #82642
    Anonymous
    Inactive

    grahamlthompson – 8 minutes ago  » 

    Other than the nuisance of having to re-enter your recording schedule and restore any changes to default settings it won’t have done any harm.

    It might save you from manually deleting lots of expired series recording reservations :-)

    Fair point

    #82643
    Anonymous
    Inactive

    Mine is back working now (although it did do that briefly yesterday as well)

    #82644
    Anonymous
    Inactive

    Mine is also working at this minute! First time since Saturday.

    #82645
    Anonymous
    Inactive

    Mine are both back now.

    #82646
    Anonymous
    Inactive

    all good for me now too

    #82647
    Barry
    Moderator

    Thank you for the updates.

    #82648
    Anonymous
    Inactive

    Had a ‘incorrect link’ message again tonight when trying to run youtube (was working fine earlier today), while at the same time iplayer worked fine.

    Will try it again in the morning.

    #82649
    Anonymous
    Inactive

    I was having a lot of problems with YouTube buffering on my Humax FreeSat tuner/recorder.

    So much so that I decided to buy an Amazon Fire TV – and the problems were cured.

    Snag now is that Amazon and Google are arguing and YouTube is being removed, from the Fire devices, on the 1st Jan.

    I took a look yesterday at YouTube with my Humax and it seems much more stable. I have been reading about your On Demand problems.

    Do I gather that Humax have made some changes to the On Demand portal in the last month or so?

    Tony

Viewing 11 posts - 46 through 56 (of 56 total)
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