Forum › Forums › Forum Site › Site Issues / Problems › Problems accessing this site using Chrome.
- This topic has 53 replies, 9 voices, and was last updated 4 years, 7 months ago by
grahamlthompson.
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AuthorPosts
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April 10, 2021 at 4:22 pm #100780
super-admin
KeymasterThis is my traceroute:
Microsoft Windows [Version 10.0.19041.867]
(c) 2020 Microsoft Corporation. All rights reserved.
C:Usersvilgen>tracert myhumax.org
Tracing route to myhumax.org [151.236.219.215]
over a maximum of 30 hops:
1 1 ms 2 ms 2 ms 192.168.0.1
2 * * * Request timed out.
3 14 ms 12 ms 12 ms aztw-core-2b-xe-723-0.network.virginmedia.net [62.252.231.65]
4 * * * Request timed out.
5 * * * Request timed out.
6 17 ms 18 ms 15 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
7 15 ms 15 ms 16 ms 213.46.174.118
8 19 ms 22 ms 17 ms linode-ic332557-ldn-b2.ip.twelve99-cust.net [62.115.41.65]
9 * * * Request timed out.
10 21 ms 20 ms 14 ms li574-215.members.linode.com [151.236.219.215]
Trace complete.
C:Usersvilgen>
Only the second hop seems to be different… What is the 10.53.34.21 IP, I wonder – is it some sort of home router you have?
April 10, 2021 at 4:47 pm #100781grahamlthompson
Participantsuper-admin – 17 mins ago »
This is my traceroute:
Microsoft Windows [Version 10.0.19041.867]
(c) 2020 Microsoft Corporation. All rights reserved.
C:Usersvilgen>tracert myhumax.org
Tracing route to myhumax.org [151.236.219.215]
over a maximum of 30 hops:
1 1 ms 2 ms 2 ms 192.168.0.1
2 * * * Request timed out.
3 14 ms 12 ms 12 ms aztw-core-2b-xe-723-0.network.virginmedia.net [62.252.231.65]
4 * * * Request timed out.
5 * * * Request timed out.
6 17 ms 18 ms 15 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
7 15 ms 15 ms 16 ms 213.46.174.118
8 19 ms 22 ms 17 ms linode-ic332557-ldn-b2.ip.twelve99-cust.net [62.115.41.65]
9 * * * Request timed out.
10 21 ms 20 ms 14 ms li574-215.members.linode.com [151.236.219.215]
Trace complete.
C:Usersvilgen>
Only the second hop seems to be different… What is the 10.53.34.21 IP, I wonder – is it some sort of home router you have?
Nope Virgin Broadband router is in Modem mode so WiFi turned off. Wifi and wired connections provided by triband Netgear Nighthawk router.
192.168.0.1 is the netgear Nighthawk. Any other site works fine. I can run tracert for a working site if it helps.
April 10, 2021 at 4:59 pm #100782super-admin
KeymasterTry now with chrome and let me know if you can reach this website.
April 10, 2021 at 5:02 pm #100783super-admin
Keymasterbrian – 23 hours ago »
super-admin – 1 hour ago »
I am curious to find out whether you still have this problem Graham.
Chrome has been through two zero-day exploit updates of late, so you should be running the latest just for this.
If you suspect a DNS issues causing this problem, you should change your DNS server to 1.1.1.1 or 8.8.8.8 and see if this still occurs.
I am still having this problem most days, using Chrome Version 89.0.4389.114 (Official Build) (x86_64) on macOS Version 11.3 Beta. I have my DNS set to 8.8.8.8, and 8.8.4.4.
When I have the problem, I am always able to access this site on the same computer using Safari browser.
Brian, please let me know when you hit this problem.
April 10, 2021 at 5:05 pm #100784Anonymous
Inactivesuper-admin – 1 min ago »
brian – 23 hours ago »
super-admin – 1 hour ago »
I am curious to find out whether you still have this problem Graham.
Chrome has been through two zero-day exploit updates of late, so you should be running the latest just for this.
If you suspect a DNS issues causing this problem, you should change your DNS server to 1.1.1.1 or 8.8.8.8 and see if this still occurs.
I am still having this problem most days, using Chrome Version 89.0.4389.114 (Official Build) (x86_64) on macOS Version 11.3 Beta. I have my DNS set to 8.8.8.8, and 8.8.4.4.
When I have the problem, I am always able to access this site on the same computer using Safari browser.
Brian, please let me know when you hit this problem.
Thanks, it has been okay so far today.
April 10, 2021 at 5:14 pm #100785grahamlthompson
Participantsuper-admin – 14 mins ago »
Try now with chrome and let me know if you can reach this website.
Yes loaded instantly.
April 10, 2021 at 5:31 pm #100786super-admin
KeymasterI think I might have a clue of what is going on here.
Without giving too much away, please post here if anyone has this behaviour with Chrome.
I can then confirm what is suspected and hopefully try to fix the problem…
Thank you for your patience.
April 10, 2021 at 5:36 pm #100787grahamlthompson
Participantsuper-admin – 2 mins ago »
I think I might have a clue of what is going on here.
Without giving too much away, please post here if anyone has this behaviour with Chrome.
I can then confirm what is suspected and hopefully try to fix the problem…
Thank you for your patience.
Don’t you guys get a weekend off ?

Thanks for your efforts from me. It has driven me to distraction so many times. So much so I copy every post’s text to the clipboard before pushing the post button.
April 14, 2021 at 7:53 pm #100788grahamlthompson
ParticipantSite just stopped working on Chrome again
Microsoft Windows [Version 10.0.19042.867]
(c) 2020 Microsoft Corporation. All rights reserved.
C:Usersgraha>tracert myhumax.org
Tracing route to myhumax.org [151.236.219.215]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 12 ms 15 ms 10.53.34.21
3 13 ms 14 ms 12 ms wolv-core-2b-xe-230-0.network.virginmedia.net [62.252.174.57]
4 * * * Request timed out.
5 * * * Request timed out.
6 37 ms 17 ms 16 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
7 18 ms 18 ms 25 ms 213.46.174.118
8 23 ms 77 ms 21 ms linode-ic332557-ldn-b2.ip.twelve99-cust.net [62.115.41.65]
9 * * * Request timed out.
10 53 ms 40 ms 25 ms li574-215.members.linode.com [151.236.219.215]
Trace complete.
C:Usersgraha>
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