Forum › Forums › Freeview HD › Aura UHD › ITV – SD has disappeared
Tagged: ITV, lost channel
- This topic has 156 replies, 14 voices, and was last updated 1 year, 1 month ago by
Anonymous.
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September 10, 2024 at 2:17 pm #114771
Anonymous
Inactivetrog – 1 min ago »
Razordogz – 6 mins ago »
trog – 1 min ago »
Razordogz – 11 mins ago »
trog – 12 mins ago »
Razordogz – 18 mins ago it appears I’ve not got the update as I’m now on a different version to what the update should be just waiting for Humax to email back
If you are still on the previous update it should say 1.00_62_240210
1.00_63_240816_cc218e48d is what the update should be but mine is different to yours and the new update
Are you looking in the right place? This is the sequence of actions needed……
Check the version name in Settings > Apps > See all apps > Show system apps > “Freeview”
(Please note: This should not be confused with Freeview TV
Well, I have Freeview play and freeview on now – I don’t have one called Freeview
Are you going to the home page then at the top of the page clicking on the cog shaped icon (settings) ? then click on apps then on see all apps (at the bottom you will see show system apps) then Show system apps and quite a long way down you will see an option that just says Freeview.
Yes I have freeview live, freeview play, freeview play – on now, freeview top picks and freeview kids
September 10, 2024 at 2:20 pm #114772Anonymous
InactiveRazordogz – 1 min ago »
trog – 1 min ago »
Razordogz – 6 mins ago »
trog – 1 min ago »
Razordogz – 11 mins ago »
trog – 12 mins ago »
Razordogz – 18 mins ago it appears I’ve not got the update as I’m now on a different version to what the update should be just waiting for Humax to email back
If you are still on the previous update it should say 1.00_62_240210
1.00_63_240816_cc218e48d is what the update should be but mine is different to yours and the new update
Are you looking in the right place? This is the sequence of actions needed……
Check the version name in Settings > Apps > See all apps > Show system apps > “Freeview”
(Please note: This should not be confused with Freeview TV
Well, I have Freeview play and freeview on now – I don’t have one called Freeview
Are you going to the home page then at the top of the page clicking on the cog shaped icon (settings) ? then click on apps then on see all apps (at the bottom you will see show system apps) then Show system apps and quite a long way down you will see an option that just says Freeview.
Yes I have freeview live, freeview play, freeview play – on now, freeview top picks and freeview kids
You are not following what I say, all the things you mention are near the top of the lists. Have you at least got as far as pressing on Show system apps ?
September 10, 2024 at 2:25 pm #114773Anonymous
Inactivetrog – 2 mins ago »
Razordogz – 1 min ago »
trog – 1 min ago »
Razordogz – 6 mins ago »
trog – 1 min ago »
Razordogz – 11 mins ago »
trog – 12 mins ago »
Razordogz – 18 mins ago it appears I’ve not got the update as I’m now on a different version to what the update should be just waiting for Humax to email back
If you are still on the previous update it should say 1.00_62_240210
1.00_63_240816_cc218e48d is what the update should be but mine is different to yours and the new update
Are you looking in the right place? This is the sequence of actions needed……
Check the version name in Settings > Apps > See all apps > Show system apps > “Freeview”
(Please note: This should not be confused with Freeview TV
Well, I have Freeview play and freeview on now – I don’t have one called Freeview
Are you going to the home page then at the top of the page clicking on the cog shaped icon (settings) ? then click on apps then on see all apps (at the bottom you will see show system apps) then Show system apps and quite a long way down you will see an option that just says Freeview.
Yes I have freeview live, freeview play, freeview play – on now, freeview top picks and freeview kids
You are not following what I say, all the things you mention are near the top of the lists. Have you at least got as far as pressing on Show system apps ?
Yes I did that, I’m currently back at work I’m going on a couple of photos I took, but what I think you mean is I haven’t looked far enough down the list I’ve looked alphabetically as far as F and didn’t go any further so I’ll have another look at 5pm
September 10, 2024 at 2:35 pm #114774Anonymous
InactiveRazordogz – 56 secs ago »
trog – 2 mins ago »
Razordogz – 1 min ago »
trog – 1 min ago »
Razordogz – 6 mins ago »
trog – 1 min ago »
Razordogz – 11 mins ago »
trog – 12 mins ago »
Razordogz – 18 mins ago it appears I’ve not got the update as I’m now on a different version to what the update should be just waiting for Humax to email back
If you are still on the previous update it should say 1.00_62_240210
1.00_63_240816_cc218e48d is what the update should be but mine is different to yours and the new update
Are you looking in the right place? This is the sequence of actions needed……
Check the version name in Settings > Apps > See all apps > Show system apps > “Freeview”
(Please note: This should not be confused with Freeview TV
Well, I have Freeview play and freeview on now – I don’t have one called Freeview
Are you going to the home page then at the top of the page clicking on the cog shaped icon (settings) ? then click on apps then on see all apps (at the bottom you will see show system apps) then Show system apps and quite a long way down you will see an option that just says Freeview.
Yes I have freeview live, freeview play, freeview play – on now, freeview top picks and freeview kids
You are not following what I say, all the things you mention are near the top of the lists. Have you at least got as far as pressing on Show system apps ?
Yes I did that, I’m currently back at work I’m going on a couple of photos I took, but what I think you mean is I haven’t looked far enough down the list I’ve looked alphabetically as far as F and didn’t go any further so I’ll have another look at 5pm
Yes when you click on Show system apps it opens a listing saying system apps with all the things you mentioned and more further up the list and titled as installed apps but you need to scroll further down in the system apps list, it is also alphabetical and starts with Activity Stub
September 10, 2024 at 2:43 pm #114775Anonymous
Inactivetrog – 6 mins ago »
Razordogz – 56 secs ago »
trog – 2 mins ago »
Razordogz – 1 min ago »
trog – 1 min ago »
Razordogz – 6 mins ago »
trog – 1 min ago »
Razordogz – 11 mins ago »
trog – 12 mins ago »
Razordogz – 18 mins ago it appears I’ve not got the update as I’m now on a different version to what the update should be just waiting for Humax to email back
If you are still on the previous update it should say 1.00_62_240210
1.00_63_240816_cc218e48d is what the update should be but mine is different to yours and the new update
Are you looking in the right place? This is the sequence of actions needed……
Check the version name in Settings > Apps > See all apps > Show system apps > “Freeview”
(Please note: This should not be confused with Freeview TV
Well, I have Freeview play and freeview on now – I don’t have one called Freeview
Are you going to the home page then at the top of the page clicking on the cog shaped icon (settings) ? then click on apps then on see all apps (at the bottom you will see show system apps) then Show system apps and quite a long way down you will see an option that just says Freeview.
Yes I have freeview live, freeview play, freeview play – on now, freeview top picks and freeview kids
You are not following what I say, all the things you mention are near the top of the lists. Have you at least got as far as pressing on Show system apps ?
Yes I did that, I’m currently back at work I’m going on a couple of photos I took, but what I think you mean is I haven’t looked far enough down the list I’ve looked alphabetically as far as F and didn’t go any further so I’ll have another look at 5pm
Yes when you click on Show system apps it opens a listing saying system apps with all the things you mentioned and more further up the list and titled as installed apps but you need to scroll further down in the system apps list, it is also alphabetical and starts with Activity Stub
I get you now, I’ll have a look after work
September 10, 2024 at 3:49 pm #114776Anonymous
InactiveYesterday, I could see channels 3 and 10 from Sandy Heath for the first time in a while then today they have gone again. My App version is 1.01_101_240513_0ee68d5a7 dated May 16, 2024 07:59:40 am.
September 10, 2024 at 3:51 pm #114777Anonymous
InactiveGJK – 2 mins ago »
Yesterday, I could see channels 3 and 10 from Sandy Heath for the first time in a while then today they have gone again. My App version is 1.01_101_240513_0ee68d5a7 dated May 16, 2024 07:59:40 am.
Same here
September 10, 2024 at 4:08 pm #114778Anonymous
InactiveGJK – 14 mins ago »
Yesterday, I could see channels 3 and 10 from Sandy Heath for the first time in a while then today they have gone again. My App version is 1.01_101_240513_0ee68d5a7 dated May 16, 2024 07:59:40 am.
That is not the correct number, you are not looking in the right place.
That number is the application version given in System information and I also have it, it is not the number given for updates, Read what I have already posted to Razordogz.
September 10, 2024 at 4:31 pm #114779Anonymous
InactiveRazordogz – 1 hour ago »
trog – 6 mins ago »
Razordogz – 56 secs ago »
trog – 2 mins ago »
Razordogz – 1 min ago »
trog – 1 min ago »
Razordogz – 6 mins ago »
trog – 1 min ago »
Razordogz – 11 mins ago »
trog – 12 mins ago »
Razordogz – 18 mins ago it appears I’ve not got the update as I’m now on a different version to what the update should be just waiting for Humax to email back
If you are still on the previous update it should say 1.00_62_240210
1.00_63_240816_cc218e48d is what the update should be but mine is different to yours and the new update
Are you looking in the right place? This is the sequence of actions needed……
Check the version name in Settings > Apps > See all apps > Show system apps > “Freeview”
(Please note: This should not be confused with Freeview TV
Well, I have Freeview play and freeview on now – I don’t have one called Freeview
Are you going to the home page then at the top of the page clicking on the cog shaped icon (settings) ? then click on apps then on see all apps (at the bottom you will see show system apps) then Show system apps and quite a long way down you will see an option that just says Freeview.
Yes I have freeview live, freeview play, freeview play – on now, freeview top picks and freeview kids
You are not following what I say, all the things you mention are near the top of the lists. Have you at least got as far as pressing on Show system apps ?
Yes I did that, I’m currently back at work I’m going on a couple of photos I took, but what I think you mean is I haven’t looked far enough down the list I’ve looked alphabetically as far as F and didn’t go any further so I’ll have another look at 5pm
Yes when you click on Show system apps it opens a listing saying system apps with all the things you mentioned and more further up the list and titled as installed apps but you need to scroll further down in the system apps list, it is also alphabetical and starts with Activity Stub
I get you now, I’ll have a look after work
Found it
Version 1.00-64-240816-cc218e48d
September 10, 2024 at 4:49 pm #114780Anonymous
InactiveBetter late than never
September 10, 2024 at 5:17 pm #114781Anonymous
InactiveAlso found it. 1.00-64-240816-cc218e48d
tried power off/on and unplugging etc. Still have the problem so no further forward.
September 10, 2024 at 5:48 pm #114782Anonymous
InactiveYou both need to tell Humax that you still have issues, it is the only way to get things done.
September 10, 2024 at 6:17 pm #114783Anonymous
InactiveBroken again here, ITv1, ITV3 iPlayer and ITVx.
Same version number as GJK’s.
How do I go about reporting this to Humax?
September 10, 2024 at 6:51 pm #114784Anonymous
Inactivetrog – 57 mins ago »
You both need to tell Humax that you still have issues, it is the only way to get things done.
Yeah,I emailed them again earlier waiting for response, however I decided to force stop clear data, clear cache on the freeview app it’s now rolled me back to version 1_00_52_210531_17fa71a but still no picture on itv1 after reboot
September 10, 2024 at 6:51 pm #114785Anonymous
InactiveRichard W – 33 mins ago »
Broken again here, ITv1, ITV3 iPlayer and ITVx.
Same version number as GJK’s.
How do I go about reporting this to Humax?
Email them here explaining your issue and that you have received the new update but it has not fixed your issue
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