I contacted Humax support last night simply asking why there has been no movement with the known issues they have, and if they are still working on fixes.

The response i got was:

Unfortunately no new software has been rolled out yet, things like software issues does take time, as it needs to be tested on some devices etc and also it cannot be rushed, so that when it has been applied, then there is not mistakes or software glitches etc.

Best Regards,

Colin

Humax Customer Support

I would assume if the above was true, the people on here who are part of the beta testing would actually be testing beta releases?

James

Personally (and negatively) I get the feeling they released the Aura too early, then folk screamed where is the upgrade to include Netflix, serious (imho) timeshift related failures were reported via paths like this forum, over/under sensitive tuners gave issues… and now Humax realise the box has software issues it’s stalling to update (waiting for Android?), or firmware issues it probably can’t update, or hardware component issues it’s impossible to update without a recall/trade-in.

Being positive (for a second), it’s such a shame as in all other respects the Aura does a great job.

I hope you are right and sometime (never?) we might get the box that all the marketing hype promised as it certainly is not at the moment.

Amongst many other problems I randomly and regularly get the “unable to display…. bla bla HDCP…..” despite trying a different TV and multiple cables NEVER had this problem with anything other than the Aura.

I still think they will let this one die and then suddenly announce a new super Aura Plus model which hopefully will have a decent UI which they have thoroughly tested exhaustively – although I won’t be buying it.

Yeah, it is disappointing the lack of updates/fixes for what promised to be something great. My box just gets more issues. I get the HDCP issue a lot recently, just started happening. The box now comes out of deep sleep at night, where for months it happily did what was scheduled. I just hope the reboot issue does not start occurring, if so will consider ditching it.

I’ve always had humax boxes, and do own 2 aura boxes. The box is capable of much more, just needs development. But I don’t think there will be any further support, and really think humax will release an new box with a heavy price tag leaving loyal humax users who bought the aura box (boxes) back in the dump to get on with it and put up with the flakey firmware that’s full of glitches.

I was a beta tester, and when the firmware and apps were been developed, it was great. But seems dead in the water now.

I agree with you completely

barrados – 12 hours ago  » 

…… and really think humax will release an new box with a heavy price tag ……

I agree. I believe the Aura products’ faults are due to bad hardware components/modules e.g. tuner modules, and not firmware or software. This means the Aura problems will never be fixed without a full product recall, and even then only under the warranty.

I believe Humax WILL fix the various problems but will be disguised as a release of a new Humax product.

Rick88 – 1 day ago  » 

Can you give details of Octagon Enigma 2 combi PVR?

Many thanks.

It’s an Octagon SF8008 twin tuner PVR – mine has one terrestrial tuner and one satellite tuner.

Very neat and compact – the only real downside is there is no room for an internal HDD but I have plugged in a 1Tb portable USB drive and it works a treat.

Quite a steep learning curve, especially if you switch the menus to “expert” mode, but there are several different OS you can use – I use OpenTV – and these can be flashed direct to the unit from the internet whilst in your armchair with the remote! You can store several OS images on the unit so you can try a couple of different ones as you please – then there are different “skins” for each OS which changes the look and feel of the OS.

Did I say it was quite a steep learning curve?

It is exceptionally fast both changing channels and within the menus – the picture quality puts the Aura to shame.

The only thing that sometimes gets things in a twist at the moment is the subtitles function is not always in sync with the picture.

Obviously there are loads of alternatives available in various price ranges but I was determined to just try a cheapy as a backup device – this one was about £80 from memory and I had a spare 1Tb USB HDD to use with it.

Gets updated every few days or at least weekly it seems and you can backup your settings or a complete image of the OS (not recordings) beforehand so if the updates throw a wobbly you can revert to your previous settings or image.

Single button press to get to schedule or recordings – single press of red button to delete BUT that goes straight into a trash folder for a programmable time before it is actually erased – you can restore it if needed. Oh, and you can make your own folders in the “movie list”. All as Humax SHOULD have done!

Oh, there are a multitude of plug-ins you can add, from a menu, for all manner of add on facilities – some are extremely useful! Many are more useful than the pile of **** that Humax says you can get on their Android Aura and then you find it is very limited and lots of my favourites are either not available or don’t work.

Phew, just some quick thoughts, down to you to do some research now!

Hope it helps.