Forum › Forums › Freeview HD › HDR 1800T, 2000T › Iplayer and Youtube cause machine to power off
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February 8, 2016 at 10:41 pm #64121
Anonymous
Inactivehubb – 10 hours ago »
Sorry, my TV is an old Sony Plasma with just Freeview.
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In that case have you not considered something like the Sky NOW box – only about £15 and that way you get all the catch up services without having to subscribe. Much better than the Humax apps.
February 9, 2016 at 9:33 am #64122Anonymous
InactiveFaust – 10 hours ago »
hubb – 10 hours ago »
Sorry, my TV is an old Sony Plasma with just Freeview.
.
In that case have you not considered something like the Sky NOW box – only about £15 and that way you get all the catch up services without having to subscribe. Much better than the Humax apps.
Kind of defeats the object of having bought a box that is supposed to do that but I appreciate your suggestion nevertheless. It would be good to have ITV catch player though but having another box in the chain with only 2 HDMI cables already spoken for in my tv is a non starter. The thought of yet another remote as well.
Humax got back to me and suggested the old chestnut of re-formatting the hard drive. Yeah right – I will wipe all my recordings just to find that it hasn’t solved the problem because Humax do not want to accept that this machine is faulty.
February 9, 2016 at 10:27 am #64123Anonymous
InactiveYou do seem to have had many problems with the box. Is it still under warranty? If so, might it not be better to cut your losses, sacrifice the recordings, and get it replaced?
February 9, 2016 at 11:57 am #64124Anonymous
Inactivehubb – 2 hours ago »
Faust – 10 hours ago »
hubb – 10 hours ago »
Sorry, my TV is an old Sony Plasma with just Freeview.
.
In that case have you not considered something like the Sky NOW box – only about £15 and that way you get all the catch up services without having to subscribe. Much better than the Humax apps.
Kind of defeats the object of having bought a box that is supposed to do that but I appreciate your suggestion nevertheless. It would be good to have ITV catch player though but having another box in the chain with only 2 HDMI cables already spoken for in my tv is a non starter. The thought of yet another remote as well.
Humax got back to me and suggested the old chestnut of re-formatting the hard drive. Yeah right – I will wipe all my recordings just to find that it hasn’t solved the problem because Humax do not want to accept that this machine is faulty.
I currently have two PVRs, a Blu-Ray player, Apple TV, Chromecast plus a Soundbar in my setup – the TV has 3 HDMI ports. However, I use a HDMI hub, it isn’t required to be powered and is a very neat solution all round. Oh! did I mention I have two 64 gig memory sticks in the USB ports.

I have 6 remotes to contend with – however, I like it that way, I did try one of those Harmony remotes but found it far to complicated. When I tried to show the wife how to use it I was given short shrift and told (in no uncertain terms) to go back to the 6 remotes which she could at least follow.
February 9, 2016 at 12:53 pm #64125Anonymous
InactiveJamesB – 2 hours ago »
You do seem to have had many problems with the box. Is it still under warranty? If so, might it not be better to cut your losses, sacrifice the recordings, and get it replaced?
No it isn’t under warranty.
February 9, 2016 at 1:15 pm #64126Anonymous
Inactivehubb – 17 minutes ago »
JamesB – 2 hours ago »
You do seem to have had many problems with the box. Is it still under warranty? If so, might it not be better to cut your losses, sacrifice the recordings, and get it replaced?
No it isn’t under warranty.
It’s only been about 14 months since purchase, hasn’t it? (Going by your previous posts)
Did you not register for the second year of warranty?
February 9, 2016 at 4:52 pm #64127Anonymous
InactiveI can’t remember as I bought it from Currys.
February 9, 2016 at 6:29 pm #64128Anonymous
InactiveYou would have been entitled to register for the 2nd year of warranty, regardless of who the retailer was. But you do have to actively register for it, so if you don’t remember doing so, that suggests you didn’t. Humax could tell you, if you ring them up and tell them the serial number and purchase date.
Of course, a replacement might not solve all the problems. I bought a HDR2000T a few years back – found it troublesome from the start, nothing major, just generally a bit flakey. I returned it, and I’m glad I did. Eventually, since I had a leftover Sky dish, I bought a HB1000S which I’ve been very pleased with.
February 10, 2016 at 12:42 pm #64129Anonymous
InactiveIt seems all things I buy (and I mean all things) end up with a problem in a million that hardly anyone has had. Camera lenses, MP3 player, PC, clothes…. it goes on
February 10, 2016 at 1:12 pm #64130Anonymous
InactiveAll the more reason to sign up for any free extended warranties that may be available at the time of purchase!

We’re lucky to have excellent consumer rights in the UK. Whatever it is, check it out thoroughly when you get it, so you can return for full refund if you’re not happy.
But of course some things don’t show up within that time, or within the warranty period. Then the consumer rights are not so helpful, as the burden of proof shifts to the purchaser.
February 10, 2016 at 3:58 pm #64131Anonymous
Inactivehubb – 3 hours ago »
It seems all things I buy (and I mean all things) end up with a problem in a million that hardly anyone has had. Camera lenses, MP3 player, PC, clothes…. it goes on
Given what you say then I would be more inclined to buy from somewhere like John Lewis where you often get a two year warranty as standard plus great service or Richer Sounds again good service. The store where you purchased your product, I refer to it as ‘the store of last resort’ does not have a good track record with regards to CS – IMO.
February 24, 2016 at 9:24 pm #64132Anonymous
InactiveHumax have offered to replace the unit but I have no idea how to save all my recordings from the last 13 months. It would take an eternity to send 50% of the hard drive space over to a usb stick.
Also, i am still wondering why after a year it decides to start doing this. Couldn’t this happen again with a new unit ?
February 25, 2016 at 10:02 am #64133Anonymous
Inactivehubb – 12 hours ago »
Humax have offered to replace the unit but I have no idea how to save all my recordings from the last 13 months. It would take an eternity to send 50% of the hard drive space over to a usb stick.
Also, i am still wondering why after a year it decides to start doing this. Couldn’t this happen again with a new unit ?
It’s a mechanical/electronic device – of course it could go wrong again, just like any other product you are ever likely to purchase.
With regards to saving your recordings, you could use a USB thumb drive or an external usb HDD. I have recently done this myself (note SD only). I set the process going then went to bed, when I got up in the morning all my programmes were copied. You could do this over a couple of nights or leave it running all day. Obviously if you use a thumb drive it will have to be large enough to accommodate what you record.
I have put mine on a thumb drive which is currently plugged into our TV so I can access the recordings whenever I want.
February 27, 2016 at 12:24 pm #64134Anonymous
InactiveFaust – 2 days ago »
hubb – 12 hours ago »
Humax have offered to replace the unit but I have no idea how to save all my recordings from the last 13 months. It would take an eternity to send 50% of the hard drive space over to a usb stick.
Also, i am still wondering why after a year it decides to start doing this. Couldn’t this happen again with a new unit ?
It’s a mechanical/electronic device – of course it could go wrong again, just like any other product you are ever likely to purchase.
With regards to saving your recordings, you could use a USB thumb drive or an external usb HDD. I have recently done this myself (note SD only). I set the process going then went to bed, when I got up in the morning all my programmes were copied. You could do this over a couple of nights or leave it running all day. Obviously if you use a thumb drive it will have to be large enough to accommodate what you record.
I have put mine on a thumb drive which is currently plugged into our TV so I can access the recordings whenever I want.
Thanks. I have now purchased a Samsung 1TB USB drive and they are going accross as I write
When the TV portal flips the machine off it also affects the copying across to thew drive process and I have to set it all again. A real pain in the backside that is.Would it be worth doing a factory reset and reformat the drive when everything is backed up just in case ?
February 27, 2016 at 12:37 pm #64135Martin Liddle
Participanthubb – 11 minutes ago »
Would it be worth doing a factory reset and reformat the drive when everything is backed up just in case ?
I would start just by doing the factory reset; if that doesn’t help then yes a reformat might help.
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