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Quote:As regards DLNA, can I check you have the DLNA server turned on (you only mentioned File sharing above)? We have seen DLNA problems with routers; have a look in settings for any options related to UPnP and see if changing them helps with DLNA.
Yes, I should have mentioned that! It is on.
Other things I have done today is to uninstall my anti-virus, turn off the windows firewall and set up port forwarding in the Sky router to send port 2323 to the fixed IP Aura.
Still no change. No DNLA or FTP.
Do we know if it’s possible to change the FTP port in Aura?
My final test at the weekend will be to try a different router and plug just the Aura and my PC with a long cable into it.
Other than that, I have now tried everything that is is in my power to do!
I did wonder if it was my Powerline network connection causing the issue, until I realised that it wasn’t working on WiFi either.
MarkPainter – 13 mins ago »
Other things I have done today is to uninstall my anti-virus, turn off the windows firewall and set up port forwarding in the Sky router to send port 2323 to the fixed IP Aura.
Still no change. No DNLA or FTP.
Do we know if it’s possible to change the FTP port in Aura?
I don’t know of a way of doing it.
My final test at the weekend will be to try a different router and plug just the Aura and my PC with a long cable into it.
I think that is a very sensible thing to try. There have been reports of Powerline adapters causing DLNA problems in the past, but I wouldn’t expect reasonably modern Powerlines to cause a problem and I wouldn’t expect it to be a cause of FTP problems. Certainly I cam access both FTP and DLNA via my Powerlines. I assume the router has no UPnP related settings?
Quote:I assume the router has no UPnP related settings?Well..
Interestingly it does – but it doesn’t show the Aura – Which is 192.168.1.128
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Additionally, I am wondering if the VOIP telephone line that Sky now supplies could be effecting it too.
Roll on the weekend when I am actually at home, rather than Anydesking my PC from work!
So……. It IS the Sky router causing all the issues.
I connected my PC and the Aura into a completely sperate router and everything worked first time. FTP with no issues, the DNLA server showing up on the network.
And again, and again, and again after several reboots.
And then plugged into into the Sky router it all dies again.
So it turns out that a Sky router stops everything working on port 2323. I can only assume that it does something horrible to enable the VOIP analogue telephone line to function.
So at least I know it’s not the Aura itself. Now I have to figure out how to use an external router as the DCHP server and switch but using the Sky router purely as the internet access point.
Thanks everyone for your input on this – I don’t think I would have persevered with the fault finding without your support.
MarkPainter – 48 mins ago »
So……. It IS the Sky router causing all the issues.
Glad you got it sorted. Please could you give more details of the Sky router so that we can identify the problem more quickly in the future?
Well done Mark, it sounds like you found the root of your problems.
All you’ve got to do now is work backwards from there
Good Luck.
The router model number is SR204, its for the ultrafast G fibre to cabinet connection. (I get 150Mgb speed on a FTTC connection.
It has two sockets for an VOIP analogue telephone – English & Italian versions.
At the moment I am trying to figure out how to connect an external router to it so I can bypass the Sky DHPC server so the only connection going into the Sky box comes from the external router.
However, looking at the Sky forums this looks like a none starter.
So… Seems I will have to move cables every time I want to access the Aura with FTP.
As soon as I am out of contract with Sky I will be moving over to FTTP and hopefully that will sort out the issues.
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