Box turning on in middle of night

Forum Forums Freeview HD Aura UHD Box turning on in middle of night

Viewing 12 posts - 46 through 57 (of 57 total)
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  • #106729
    Anonymous
    Inactive

    phlppip – 26 mins ago  » 

    The point is that it was working ok and is no longer however as it has this function it should therefore work as intended

    And it would appear that, in your case, it is working as intended. Your issue is not with the hdmi-cec function, it’s that the box is turning on at random times. However, it could very easily be another device triggering the start-up out of standby.

    #106730
    Anonymous
    Inactive
    Quote:
    it could very easily be another device triggering the start-up out of standby.

    Maybe, but I’m not sure how. The only thing physically connected to mine is the TV and that’s powered off at the socket. The only thing connected by Bluetooth is the RC and no one goes near it. There are plenty of other Bluetooth devices around (iPhones, iPads, Apple Watch, Echo, etc) but they tend to be powered up and in use all day, yet usually the Aura doesn’t power itself on until after lunch.

    My BT YouView box never did this and nor does my father’s Manhattan T3R.

    The simple fact is that Humax have told me it’s a know fault that they’re working on but there’s no outlook for a fix.

    #106731
    Anonymous
    Inactive

    It could be any random thing causing it.

    As an example. My old Dad has a stairlift and I have lost count of how many times he has got stuck halfway because the batteries went flat and the engineers just couldn’t find a fault and repeatedly suggested he was not taking the chair fully down to the park/charging point.

    After I moved in to care for him, I was frequently woken up in the middle of the night by the chair beeping (indicating it was off charge and near depletion). So after a few weeks I rang the manufacturer (not the service company) and described the problem. “Do you have Smart Meters for your gas/electric?” I was asked. And the answer was yes. “OK, we know what the problem is” I was told. A couple of days later an engineer arrived with an upgraded circuit board (that receives the signal from the wireless remotes at top/bottom of the stairs), swapped out the parts and the stairlift has worked flawlessly ever since.

    Apparently, the smart meters, when they send out their readings, were triggering the chair to move off park just enough to stop it charging.

    So it could be anything.

    It could just as easily be the TV doing a nightly check (in stand-by) and that triggers the Aura to turn on which in turn switches the TV on.

    The adapter, for a few pounds, will stop this.

    #106732
    Anonymous
    Inactive

    I received a response today from Humax support stating several people including myself have reported the occasional Humax Aura waking up overnight to expect a firmware update soon to resolve this issue, no date given.

    #106733
    Anonymous
    Inactive

    That’s great news. Thanks for sharing.

    I realised that my Bluetooth headphones were triggering it whenever the laptop booted up. When I disabled that, things got 90% better. But still it switches on a few times through the day with no apparent trigger.

    The purchase of a hdmi cable which disables one of the pins (13) made no difference.

    Hope they get it sorted soon!

    #106734
    Anonymous
    Inactive

    The cable doesn’t stop your Aura from randomly turning on, it stops the Aura turning your TV on at the same time.

    If both are still happening, you either have a faulty cable or the wrong cable.

    #106735
    Anonymous
    Inactive

    Great news at last shame it took so long for them to investigate fully and admit there is an issue. I need to buy another Freeview recorder but holding off until this is resolved otherwise I won’t be buying a Humax.

    #106736
    Anonymous
    Inactive

    I’ve landed here after finding tv on a couple of times in the morning. Had the Humax for almost 3 months now, but only seen TV on twice in the morning.

    Humax says it’s been on 5 hours which would make it 6am when it switched on.

    I did have my deep sleep set from 12-6AM. So going to assume it’s that. I’ve changed end of deep sleep to be 11AM so hopefully won’t see this again.

    #106737
    Anonymous
    Inactive

    I had this issue but was told that when switching off at night, to press and hold the on/off button on the Aura remote for a few seconds until a grey pop-up box appears offering “OFF”. Since using this method (instead of a quick touch of the off button) I don’t seem to have any night-time turn-ons (of the TV!)

    #106738
    Anonymous
    Inactive

    Jthspace – 21 hours ago  » 

    I had this issue but was told that when switching off at night, to press and hold the on/off button on the Aura remote for a few seconds until a grey pop-up box appears offering “OFF”. Since using this method (instead of a quick touch of the off button) I don’t seem to have any night-time turn-ons (of the TV!)

    That’s because the method you describe puts the Aura into deep standby. This is the only ‘standby’ that uses about 0.5W of power. The ‘normal standby’ uses about 6W.

    #106739
    Anonymous
    Inactive
    #106740
    Anonymous
    Inactive

    Geoff_W – 27 mins ago  » 

    Jthspace – 21 hours ago  » 

    I had this issue but was told that when switching off at night, to press and hold the on/off button on the Aura remote for a few seconds until a grey pop-up box appears offering “OFF”. Since using this method (instead of a quick touch of the off button) I don’t seem to have any night-time turn-ons (of the TV!)

    Well yes – that’s what the instructions tell you to do! Always have done.

    The point is that, until recently, the box would randomly wake up from deep sleep, whether you put it to sleep that way or on a timed basis. But they seem to have fixed it now. Well, most of the time – mine still switches on by itself occasionally, whichever way I put it to sleep.

    So, it’s just a matter of which way is preferable to you – timed or with the buttons. Timed may be preferable, because then you can have it come out of deep sleep automatically in advance of the time you normally switch on.

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