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Many thanks indeed Scriabin for taking the time to document so precisely your experience in achieving a replacement for your HDR, and I’m very happy your perseverance paid off. Thanks also to Martin for his help.
This has certainly given me the encouragement to have a go myself.
In what resulted in a vain attempt to rescue the recordings from my failed HDR (which include 54 episodes of “Allo! Allo!”) I sent off to Amazon for an external caddy with a SATA to USB interface and used it to plug the removed HDD into the USB interfaces of the HDR.
The HDR reported the disk as “Dev00-00” and correctly displayed the Available/Used/Total sizes and “77% space used” which is the same as the running display when the box failed, indicating that stated by others, there is nothing wrong with the disk itself.
However, that’s as far as it goes! The three directories of Dev00-00 are displayed as “debepg”, “fsatcontentsxml_def” and “lost+found” (empty). Opening the fsatcontentsxml_def directory shows a further directory “rec_update” (apparently populated), but opening it displays “No Items”. Game over!
So it seems that the internal HDD of the HDR is (I suppose unsurprisingly) configured with a special Humax format or encryption which the firmware needs to recognise. I did try connecting the extracted drive to two PCs (one running Win10, the other XP) but it wasn’t recognised by either machine.
Oh well, at least the caddy will come in useful to house the new Seagate HDD I bought, as it turns out too precipitously, at the start of this whole exercise! I have to say that, in spite of the slightly suspect name PeekTon, the caddy is very well made and very good value for money, see:
alanf – 27 minutes ago »
Many thanks indeed Scriabin for taking the time to document so precisely your experience in achieving a replacement for your HDR, and I’m very happy your perseverance paid off. Thanks also to Martin for his help.
This has certainly given me the encouragement to have a go myself.
In what resulted in a vain attempt to rescue the recordings from my failed HDR (which include 54 episodes of “Allo! Allo!”) I sent off to Amazon for an external caddy with a SATA to USB interface and used it to plug the removed HDD into the USB interfaces of the HDR.
The HDR reported the disk as “Dev00-00” and correctly displayed the Available/Used/Total sizes and “77% space used” which is the same as the running display when the box failed, indicating that stated by others, there is nothing wrong with the disk itself.
However, that’s as far as it goes! The three directories of Dev00-00 are displayed as “debepg”, “fsatcontentsxml_def” and “lost+found” (empty). Opening the fsatcontentsxml_def directory shows a further directory “rec_update” (apparently populated), but opening it displays “No Items”. Game over!
So it seems that the internal HDD of the HDR is (I suppose unsurprisingly) configured with a special Humax format or encryption which the firmware needs to recognise. I did try connecting the extracted drive to two PCs (one running Win10, the other XP) but it wasn’t recognised by either machine.
Oh well, at least the caddy will come in useful to house the new Seagate HDD I bought, as it turns out too precipitously, at the start of this whole exercise! I have to say that, in spite of the slightly suspect name PeekTon, the caddy is very well made and very good value for money, see:
Thought to be LUKS encrypted
So I guess one needs a) a PC running Linux and b) the key to enable decryption? Whilst a) is maybe do-able, b) probably isn’t?!
alanf – 3 minutes ago »
So I guess one needs a) a PC running Linux and b) the key to enable decryption? Whilst a) is maybe do-able, b) probably isn’t?!
The key will be unique to each box motherboard. Pretty sure that will also be encrypted. You aren’t the first to try
incidentally. Imagine Humax can do it based on reports of repaired boxes coming back with new motherboard and with existing recordings intact.
Well I suppose it was worth the try 😉
A bit of a Catch 22 here then… under the ‘new for old exchange scheme’, Scriabin received a shiny new box, but had to send his old one back with its recordings consigned to infinity…
I wonder if the ‘repair’ option now exists?
alanf – 47 seconds ago »
Well I suppose it was worth the try 😉
A bit of a Catch 22 here then… under the ‘new for old exchange scheme’, Scriabin received a shiny new box, but had to send his old one back with its recordings consigned to infinity…
I wonder if the ‘repair’ option now exists?
Sorry there’s a thread somewhere on here where Humax changed from repairing units to replacement units a while ago.
Ah, sorry Graham, missed that 😳
… so I guess it’s “Goodbye! Goodbye!” to “Allo! Allo!”… 😉
grahamlthompson – 1 hour ago »
alanf – 47 seconds ago »
Well I suppose it was worth the try 😉
A bit of a Catch 22 here then… under the ‘new for old exchange scheme’, Scriabin received a shiny new box, but had to send his old one back with its recordings consigned to infinity…
I wonder if the ‘repair’ option now exists?
Sorry there’s a thread somewhere on here where Humax changed from repairing units to replacement units a while ago.
https://myhumax.org/forum/topic/1010s-with-dead-hard-disk-swap-disk-or-buy-new-box#post-57895
Many thanks for the info Barry.
For the second time in as many months my HDR1000S has lost all recordings and goes to formatting when I try to see recordings. The screen has also been freezing of late and have had to switch it on and off several times. What is going on?
alanf – 1 day ago »
… so I guess it’s “Goodbye! Goodbye!” to “Allo! Allo!”… 😉
As I have said repeatedly in this and other threads. Do not treat modern PVRs as a way of archiving material long term as if they fail your ‘treasured recordings’ goes with them.
Much better to get stuff onto something like a NAS in RAID 1 and back that up regularly too.
Faust – 17 hours ago »
alanf – 1 day ago »
… so I guess it’s “Goodbye! Goodbye!” to “Allo! Allo!”… 😉
Much better to get stuff onto something like a NAS in RAID 1 and back that up regularly too.
I am probably one of the most backed-up people around, as far as my PC files (documents, videos, pictures etc) go. However, Humax doesn’t make life easy in this respect.
My former PVR was a Sony machine which had both HDD and DVD-RW, so I was able to archive anything I wanted to keep onto DVD. My son-in-law has an earlier Humax PVR which permits files to be exported via its USB port. However, Humax have removed this feature from the HDR1n00 boxes, presumably having been leaned on by copyright owners, and nobody (AFAIK) has found a work-round for this. For people who simply want to keep a copy for their own personal use, we have the pirates to thank. 😥
alanf – 1 hour ago »
Faust – 17 hours ago »
alanf – 1 day ago »
… so I guess it’s “Goodbye! Goodbye!” to “Allo! Allo!”… 😉
Much better to get stuff onto something like a NAS in RAID 1 and back that up regularly too.
I am probably one of the most backed-up people around, as far as my PC files (documents, videos, pictures etc) go. However, Humax doesn’t make life easy in this respect.
My former PVR was a Sony machine which had both HDD and DVD-RW, so I was able to archive anything I wanted to keep onto DVD. My son-in-law has an earlier Humax PVR which permits files to be exported via its USB port. However, Humax have removed this feature from the HDR1n00 boxes, presumably having been leaned on by copyright owners, and nobody (AFAIK) has found a work-round for this. For people who simply want to keep a copy for their own personal use, we have the pirates to thank. 😥
freesat is the chief suspect.
“freesat is the chief suspect”
Yes, that figures!
A pity then that Freesat doesn’t put as much effort into ensuring the reliability of their “Hobson’s choice” product. If, as I understand, the boxes are made in Germany, whatever happened to “Vorsprung durch Technik”?!
Barry’s advised in post #513 that “A small number of units sold – less than 1% have suffered the ‘HDD not recognised issue'”. I have no idea how many units Humax have sold since the model was introduced, but let’s guess 100,001. “Less than 1%” could therefore be up to 1,000 faulty units and that, IMHO, is rather a lot!
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