Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › help – unable to use ondemand or showcase
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Anonymous.
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October 13, 2014 at 9:26 pm #55278
Anonymous
InactiveHi
I have symptoms 1,2,3 and have tried all the suggestions on this forum.y broadband etc is OK and I have emailed freesat twice who say they have escalated the issue. So I will like many others wait and see
October 13, 2014 at 10:30 pm #55279Anonymous
InactiveI agree that “wait and see” is probably the best policy. This new Showcase upgrade is a mess. Random malfunctions appear and disappear, no helpful comment from Freesat and seemingly no sense of urgency about putting it right. Having just yesterday lost and later recovered the rollback EPG, I’ve now lost menu access to On Demand (Showcase still present). I can’t be bothered to check out the rest of the functions yet again.
Pity. This used to be my go-to box for catchup but I’ve lost patience with it,
October 14, 2014 at 8:09 am #55280grahamlthompson
ParticipantYep On Demand has gone on my box this morning as well. Showcase is still there and the catch up epg.
October 14, 2014 at 8:41 am #55281Anonymous
InactiveOn-demand missing here this morning as well. The first problem I have had.
October 14, 2014 at 8:46 am #55282Anonymous
InactiveMissing here too. Once again it’s YouTube that I want and it’s not available.
October 14, 2014 at 10:36 am #55283Anonymous
InactiveMy ondemand is back now..yay!
October 14, 2014 at 2:58 pm #55284grahamlthompson
Participanth-man – 4 hours ago »
My ondemand is back now..yay!
And mine
October 14, 2014 at 3:02 pm #55285Anonymous
InactiveMine as well, but I’m disappointed to find the Youtube app doesn’t let me watch London Zoo’s whitespace trial cams.
October 14, 2014 at 3:06 pm #55286grahamlthompson
ParticipantJamesB – 3 minutes ago »
Mine as well, but I’m disappointed to find the Youtube app doesn’t let me watch London Zoo’s whitespace trial cams.

Expected to be commercially available next year.
October 14, 2014 at 3:08 pm #55287Anonymous
Inactivegrahamlthompson – 1 minute ago »
JamesB – 3 minutes ago »
Mine as well, but I’m disappointed to find the Youtube app doesn’t let me watch London Zoo’s whitespace trial cams.

Expected to be commercially available next year.
I don’t think that’s the reason it’s not available now – I can get it on iPad ok.
October 14, 2014 at 3:16 pm #55288Anonymous
InactiveWorking for me too, but why does YouTube have to be lumped in with On Demand and suffer the same repeat outages? Why can’t it be listed with the apps on the TV Portal like Picasa? Maybe there it would carry on working when On Demand fails.
October 14, 2014 at 3:20 pm #55289Anonymous
Inactivetdodd – 2 minutes ago »
Working for me too, but why does YouTube have to be lumped in with On Demand and suffer the same repeat outages? Why can’t it be listed with the apps on the TV Portal like Picasa? Maybe there it would carry on working when On Demand fails.
Because YouTube access is part of the Freesat/freetime service. Not Humax.
October 14, 2014 at 3:21 pm #55290grahamlthompson
ParticipantJamesB – 11 minutes ago »
grahamlthompson – 1 minute ago »
JamesB – 3 minutes ago »
Mine as well, but I’m disappointed to find the Youtube app doesn’t let me watch London Zoo’s whitespace trial cams.

Expected to be commercially available next year.
I don’t think that’s the reason it’s not available now – I can get it on iPad ok.
Doesn’t work on my android devices, selecting the content gives a youtube not avaialable error.
October 14, 2014 at 3:24 pm #55291Anonymous
Inactivegrahamlthompson – 50 seconds ago »
JamesB – 11 minutes ago »
grahamlthompson – 1 minute ago »
JamesB – 3 minutes ago »
Mine as well, but I’m disappointed to find the Youtube app doesn’t let me watch London Zoo’s whitespace trial cams.

Expected to be commercially available next year.
I don’t think that’s the reason it’s not available now – I can get it on iPad ok.
Doesn’t work on my android devices, selecting the content gives a youtube not avaialable error.
Odd. ?
October 14, 2014 at 3:27 pm #55292Anonymous
InactiveI was having this ondemand issue but got resolved. Can I check if you are seeing showcase all ok and just missing ondemand? or both showcase and ondemand are missing.
-try these. watch some tv ie bbc 1
-Unplug the power from back and plug it back in.
-go to settings> network connection>connect automatically. this should give you success and would get you an ip address
-usually what I do is go to shwocase, when the new shwocase menu loads with all the images, scroll to the most bottom image on the far left and far right corners.
-navigate back to Ondemand section and then I can see the players.
Try that and let me know. Peace
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