Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › help – unable to use ondemand or showcase
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Anonymous.
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October 10, 2014 at 6:41 pm #55233
Anonymous
InactiveYes I have to do it every day because I turn the router off at night.
October 10, 2014 at 6:54 pm #55234Anonymous
InactiveLorac – 12 minutes ago »
Yes I have to do it every day because I turn the router off at night.
What happens if you boot the Humax (fully) before you bring up the network?
October 10, 2014 at 7:03 pm #55235Anonymous
InactiveIt tells me it has connected to the router and if I go to settings I can see it has connected to the router but I cannot get On Demand.
October 10, 2014 at 7:10 pm #55236Anonymous
InactiveLorac – 1 minute ago »
It tells me it has connected to the router and if I go to settings I can see it has connected to the router but I cannot get On Demand.
So you turn the Humax on while the router is still off, and then after the Humax is up and running (without a connection of course), you then turn the router on, and the Humax connects automatically? Any message from the Humax to tell you it is now connected?
October 10, 2014 at 7:20 pm #55237Anonymous
InactiveYes it tells me it has connected but I can’t get On Demand.
October 10, 2014 at 7:23 pm #55238Anonymous
InactiveLorac – 43 seconds ago »
Yes it tells me it has connected but I can’t get On Demand.
I sometimes do this.
Booting up STB without a router on, found that STB needs another reboot and then loading showcase about 10s after it booted up and then On Demand works

Hope Humax fixes these issue’s soon!
October 10, 2014 at 7:30 pm #55239Anonymous
InactiveMany thanks
October 10, 2014 at 7:30 pm #55240Anonymous
InactiveI want free DTV – 4 minutes ago »
Hope Humax fixes these issue’s soon!
As said many many times, this isn’t a Humax issue its a Freesat issue.
October 10, 2014 at 7:31 pm #55241Anonymous
InactiveLorac – 1 minute ago »
Many thanks
Did that work for you?
October 10, 2014 at 7:33 pm #55242Anonymous
InactiveLorac – 2 minutes ago »
Yes it tells me it has connected but I can’t get On Demand.
That’s very interesting. That’s different from what I found when I experimented last week. I was seeing if I could replicate the change in behaviour, post-update, which Pollensa1948 had reported
I turned everything off, waited, turned the Humax back on, and waited until it was fully up and running. Then I brought the network up. The Humax did not connect automatically. I had to go into settings and “connect automatically” before it found the router. This was the same as reported by Pollensa1948. Yet apparently here are two boxes, both afflicted by the Showcase bug, which behave differently. Your box and that of I want free DTV both apparently keep searching for the router.
October 10, 2014 at 7:35 pm #55243Anonymous
InactiveJamesB – 42 seconds ago »
Lorac – 2 minutes ago »
Yes it tells me it has connected but I can’t get On Demand.
That’s very interesting. That’s different from what I found when I experimented last week. I was seeing if I could replicate the change in behaviour, post-update, which Pollensa1948 had reported
I turned everything off, waited, turned the Humax back on, and waited until it was fully up and running. Then I brought the network up. The Humax did not connect automatically. I had to go into settings and “connect automatically” before it found the router. This was the same as reported by Pollensa1948. Yet apparently here are two boxes, both afflicted by the Showcase bug, which behave differently. Your box and that of I want free DTV both apparently keep searching for the router.
But i have iplayer working off the channel but no OD or Showcase off the menu. Looks like the box is confused at the menu level and think it does not have network.
Anyway im waiting for the fix as love freesat….
October 10, 2014 at 7:36 pm #55244Anonymous
InactiveOctober 10, 2014 at 7:41 pm #55245Anonymous
InactiveI want free DTV – 56 seconds ago »
JamesB – 42 seconds ago »
Lorac – 2 minutes ago »
Yes it tells me it has connected but I can’t get On Demand.
That’s very interesting. That’s different from what I found when I experimented last week. I was seeing if I could replicate the change in behaviour, post-update, which Pollensa1948 had reported
I turned everything off, waited, turned the Humax back on, and waited until it was fully up and running. Then I brought the network up. The Humax did not connect automatically. I had to go into settings and “connect automatically” before it found the router. This was the same as reported by Pollensa1948. Yet apparently here are two boxes, both afflicted by the Showcase bug, which behave differently. Your box and that of I want free DTV both apparently keep searching for the router.
But i have iplayer working off the channel but no OD or Showcase off the menu. Looks like the box is confused at the menu level and think it does not have network.
Anyway im waiting for the fix as love freesat….
Exactly. And here we seem to have pinpointed another way in which the afflicted boxes behave differently regarding the connection to the router.
1. Afflicted boxes “forget” they’re connected, whereas non-afflicted boxes don’t
2. When the box is brought up before the network, afflicted boxes keep searching for a connection whereas non-afflicted boxes don’t
October 10, 2014 at 8:07 pm #55246grahamlthompson
ParticipantIntrigued why some turn off the router at night.
I can’t do this anyway. I frequently watch content using headphones on my smartphone after retiring. My grandson is known to do similar on his smart TV.
It’s surely sensible to carry out housekeeping duties during the periods that anyone with a limited broadband service will perform at it’s best.
Apart from a tiny amount of electricity saving, why ?
October 10, 2014 at 8:36 pm #55247Anonymous
InactiveI normally don’t turn off either the router or the STBs, as more often than not stuff is scheduled to record.
When I do occasionally switch everything off overnight, I would always turn the router on first, the next morning. It just seems the natural order.
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