"This channel is unavailable or scrambled" ?

Forum Forums Freeview HD HDR FOX T2 "This channel is unavailable or scrambled" ?

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Viewing 15 posts - 31 through 45 (of 47 total)
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  • #52622
    Anonymous
    Inactive

    Barry, is there going to be an update for this issue on the HDR T2?

    I’ve had recordings with the same issue a few times since, and the fix in the custom firmware does resolve it each time. The fix is to recreate the encryption flags in the hmt file.

    So the problem is around creation of the hmt file for the first recording/s following a retune/box reset.

    Sent from my iPhone using Tapatalk

    #52623
    Barry
    Moderator

    I’ll see if I can get latest on this tomorrow.

    #52624
    Anonymous
    Inactive

    Cheers mate

    #52625
    Barry
    Moderator

    Still being looked into is the latest.

    As you are aware it is not something that can be replicated as and when. I’ve not been able to replicate for a while.

    #52626
    Anonymous
    Inactive

    just for info…

    tends to happen after a re-tune for me on the first bbc3 and bbc4 HD recording thereafter.

    I tend not to record much bbc3, but it happened a few weeks ago after a re-tune on bbc4 HD. I notice it on double back to back programmes like Wallander, Spiral etc. and it’ll always be the first one that fails and once I’ve had one fail for that channel all is okay until the next time I re-tune.

    Most times I notice it before the series has ended and simply catch up on iplayer. One day, if I’m bored enough, I may investigate further.

    I’ve assumed it’s an entry in a DB file either missing for bbc3/4 HD or corrupt and it needs the first recording to overwrite or insert it, there was a fix/update for the bbc3/4 HD .nts issues and I’m guessing it’s linked to the way the code handles the newer bbc3/4 HD channels.

    Just to throw a spanner in the works, I have experienced it once only on a separate occasion, watching bbc1 HD, chase play, around 15-20mins behind and after a couple of hours I got the scrambled message. Rewinding back was fine, but anything after the latest 20mins and onwards was scrambled. Never had it before or since and clearly a different problem to the bbc3/4 HD first recorded after re-tune failures.

    #52627
    Anonymous
    Inactive

    I had this happen last night. Was watching itv1 hd on a time lapse recording, about 3 minutes behind live action, when suddenly got this message. Going straight to live channel and it was OK.First time I have experienced this in about 3 years of having the T2, so not sure if this an issue?

    #52628
    Anonymous
    Inactive

    chrisdaniels – 2 months ago  » 

    Barry, is there going to be an update for this issue on the HDR T2?

    I’ve had recordings with the same issue a few times since, and the fix in the custom firmware does resolve it each time. The fix is to recreate the encryption flags in the hmt file.

    So the problem is around creation of the hmt file for the first recording/s following a retune/box reset.

    Sent from my iPhone using Tapatalk

    HDR FOX T2 – Another recording failure like this on BBC4 HD at the weeekend. The film ‘Grand Prix’. This the first one for some time and was the first recording on BBC4 HD / BBC3 HD since I retuned the box for the ‘Spike’ Channel update last week. The box has the standard firmware.

    #52629
    Anonymous
    Inactive

    I have seen this a number of times. It seems to be triggered by a retune. As stated above, a flag gets incorrectly set in the hmt file that makes the recording appear to be unencrypted so the HDR-FOX does not decrypt on playback, and the file is thus scrambled. If you are familiar with using a hex editor, you could ftp the hmt file to a PC or tablet, fix the error (change the variable at address 028E to ’03’) and copy back to the HDR-FOX. Otherwise installing the custom firmware and running the ‘fixencflags’ diagnostic will make your recording playable.

    #52630
    Anonymous
    Inactive

    MontysEvilTwin – 3 hours ago  » 

    I have seen this a number of times. It seems to be triggered by a retune. As stated above, a flag gets incorrectly set in the hmt file that makes the recording appear to be unencrypted so the HDR-FOX does not decrypt on playback, and the file is thus scrambled. If you are familiar with using a hex editor, you could ftp the hmt file to a PC or tablet, fix the error (change the variable at address 028E to ’03’) and copy back to the HDR-FOX. Otherwise installing the custom firmware and running the ‘fixencflags’ diagnostic will make your recording playable.

    I’m not much of a ‘techie’ :( I’m afraid…As a workaround I’ll try a dummy recording after I retune next time……..Although by then Humax may have fixed it! :D

    #52631
    Anonymous
    Inactive

    I’m still getting these intermittant failures to record. Another one last night on BBC4. Does anyone know if Humax are still working on a resolution? It’s been 17 months now since the update which appeared to intoduce the problem.

    Gerry

    #52632
    Anonymous
    Inactive

    Wotan – 3 days ago  » 

    I’m still getting these intermittant failures to record. Another one last night on BBC4. Does anyone know if Humax are still working on a resolution? It’s been 17 months now since the update which appeared to intoduce the problem.

    Gerry

    More failed recordings over the weekend. The one I missed above was on BBC4. The program was repeated over the weekend, so, on the same recorder(I have two),I set it up both on SD & HD. The HD one recorded but the SD one did not, with the usual ‘program scrambled message’! That’s a first, I’ve never had a failed SD recording. There was another failed to record on BBC3. I know that the programs can be viewed using ‘custom firmware’, but it really shouldn’t be necessary should it?….Anything to do with a re-tune I did last week I wonder?

    #52633
    Anonymous
    Inactive

    The problem does seem to be triggered by a retune, no one really knows what causes it. Your best bet is to install the custom firmware and run the ‘fixencflags’ diagnostic. In most cases this will fix the problem recordings by patching the errors in the HMT file. It only takes a couple of minutes to scan your ‘My Video’ folder.

    Humax could yet surprise us, but as the HDR-FOX stopped being a current model about 2 years ago I doubt that we will get anymore software updates 🙁

    #52634
    Anonymous
    Inactive

    MontysEvilTwin – 10 hours ago  » 

    The problem does seem to be triggered by a retune, no one really knows what causes it. Your best bet is to install the custom firmware and run the ‘fixencflags’ diagnostic. In most cases this will fix the problem recordings by patching the errors in the HMT file. It only takes a couple of minutes to scan your ‘My Video’ folder.

    Humax could yet surprise us, but as the HDR-FOX stopped being a current model about 2 years ago I doubt that we will get anymore software updates 🙁

    Thanks for that….Be nice if Humax would surprise us but based on how long the problem has been around, it doesn’t seem if a fix from them will happen.

    #52635
    Anonymous
    Inactive

    Hello,

    I see that this is a very old thread although my Humax unit from Australia has exhibited the same very issue as reported here. I get the dreaded “This channel is unavailable or scrambled” response. Considering how old this issue now is, did anybody get down and solve it or has everybody simply moved on. I have read all feeds on the net and come up zero. Any word would be fantastic as I can throw it away otherwise and move on.

    Thanks.

    #52636
    Anonymous
    Inactive

    As far as I know, there has not been an update from Humax to resolve this. In the dim distant past I read somewhere that we were promised one but I don’t think it ever happened.

    I don’t record much these days from BBC3 & BBC4 but the last HD recordings from BBC4 and BBC3 on my (2) HDRT2’s were successful. Both boxes still have the standard firmware i.e. not custom.

    Gerry

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