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OK, I’ll try the ‘Search’ option next time.
You say “If the crid data is no longer available after the programme has started” but, if you look at the screen picture attached to my post #15 you will see that both ‘Series’ and ‘Programme’ CRIDs did exist as shown on the screen so are you saying that they were/are invalid after the program has started?
Justintime – 25 minutes ago »
You say “If the crid data is no longer available after the programme has started” but, if you look at the screen picture attached to my post #15 you will see that both ‘Series’ and ‘Programme’ CRIDs did exist as shown on the screen so are you saying that they were/are invalid after the program has started?
They are not invalid but for reasons I don’t understand, all the Humax boxes I have used don’t allow a Series Record to be set from a programme that is currently broadcasting. No harm in you asking Humax to improve the behaviour (from time to time long standing inconveniences do get fixed).
I know it is not relevant to Humax but I remember that this problem did not exist with the Sky+ HD box I had a year ago so, if Sky can do it correctly why can’t Humax?
Yes, I’ll contact Humax although according to Pollensa1946 the problem has been there “since day one” so I won’t expect miracles.
Thanks everyone.
Over my 6 years of ownership of a HDR1000S is has struck me that nobody, of any real influence, in either of Humax or Freesat actually uses the box very much. Which would explain why obvious shortcomings thrown up by users get quietly ignored.
Pollensa1946 – 15 hours ago »
Over my 6 years of ownership of a HDR1000S is has struck me that nobody, of any real influence, in either of Humax or Freesat actually uses the box very much. Which would explain why obvious shortcomings thrown up by users get quietly ignored.
I think many companies have adopted the Apple ethos i.e. we know best, now go away and don’t bother us again.
Justintime – 16 hours ago » …I remember that this problem did not exist with the Sky+ HD box I had a year ago so, if Sky can do it correctly why can’t Humax?…
My son works in IT and knows some of the people that work on developing the SKY s/w. They are continually pressed to be better than the competition, the message being that people won’t pay SKY to be average. You could argue on whether SKY achieve that, but Humax have no incentive to even try.
Pollensa1946 – I never thought of it that way but it sounds logical. I have emailed Humax uksupport hoping for a miracle but, after 4 hours, I still haven’t even received an automated acknowledgement to say they have received my message. Ah well! If I do get an answer I’ll post here.
Pollensa1946 – 5 hours ago »
Justintime – 16 hours ago » …I remember that this problem did not exist with the Sky+ HD box I had a year ago so, if Sky can do it correctly why can’t Humax?…
My son works in IT and knows some of the people that work on developing the SKY s/w. They are continually pressed to be better than the competition, the message being that people won’t pay SKY to be average. You could argue on whether SKY achieve that, but Humax have no incentive to even try.
Perhaps you can explain why all sky boxes can only use a single tuner with a single coax. that alone makes the Sky box software very poor for someone with only a single cable.
Even with two cables a Sky box recording capability is poor. In some cases a Humax freesat+ box can view any third channel while recording two.
I would never try to explain anything to you Graham.
My question sent to Humax support: –
“I have a Humax HDR 1100S set top box and I find it frustrating regarding its inability to offer me the “Record entire series” prompt if the start of a programme has been missed. If I am already watching a program (part of a series) that I find interesting I would love to be able to press the ‘Record’ button and be presented with the “Record entire series” prompt. I do not care if I have missed the start. I accept I have missed that part of the programme but I really would like to record the remainder followed by the next episodes. If you have a wish-list can you put this at the top of it and provide this facility ASAP?
I finally got a response from Humax: –
“Unfortunately this is not an update that we have planned at this moment in time but I will forward your feedback on to our development team for consideration with future updates.
Best Regards,
Joseph
Humax Customer Support
I think that ends this thread then?
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