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Interesting.
Are you very close to the transmitter? Or do you have any type of powered amplifier/distribution?
SSThing – 3 hours ago »
Interesting.
Are you very close to the transmitter? Or do you have any type of powered amplifier/distribution?
About 19 miles from Rowridge transmitter as the crow flies, a lot of the way over water and the New Forest. Distribution amp sharing a group A horizontal aerial (com7 CH55 out of band on Rowridge. Think CH55 still due to be turned off soon as com7 still classified as temporary, but according to some timetables should have turned off already so thinking about a group T, K, or wideband aerial) and a FM aerial. Distribution amp supplies three TV’s, two Topfield TF5800’s (until I’m happy with the Aura’s) and now two Aura’s. The FM aerial feeds a receiver.
Distribution amp been in place for about 10 years with no signal related issues on the Topfields (just the usual power supply capacitor issues) and TV’s. Only with the addition of the Aura’s has the signal level potentially presented an issue.
The reason I asked about the amp is because I had a distribution amp (a few years ago now and can’t remember what brand) that caused my previous Humax and my current 4000t to read 100% quality across every received mux irrespective of signal strength. And in use, I still had regular pixelation or drop outs, indicating that quality was anything but 100%.
SSThing – 8 mins ago »
The reason I asked about the amp is because I had a distribution amp (a few years ago now and can’t remember what brand) that caused my previous Humax and my current 4000t to read 100% quality across every received mux irrespective of signal strength. And in use, I still had regular pixelation or drop outs, indicating that quality was anything but 100%.
OK spent a few years working with people who designed circuitry and amplifiers for mobile phones (different frequencies I know) but can appreciate that RF is a bit of a dark art. The problems I have encountered (apart from the Aura entering into what looks like deep standby when I have selected never to use deep standby) all seem to happen when the audio stream switches from stereo to multichannel causing freezes, no pixelation no dropouts. Further testing may produce more insight.
On the 26/8/21 happened to spot on one of my Auras that an app updated had taken place. Didn’t notice the update happen on my other Aura but both of my Auras now show on the information page that the Application version is 1.01_96_210805_1a8aeb6 (prior to 26/8/21 Application version was 1.01_90_210617_a9f0ae58c). Since the update have not seen picture freezing problems when the audio stream changes from stereo to multichannel on either my heavily attenuated or unattenuated Auras (please see post #30 for details of attenuation). This is when playing back recordings that exhibited this problem made before the app update and recordings made since the app update (Vigil on BBC1HD being the only thing with multichannel audio Iv’e recorded since the app update).
I bought this product in May last year and have suddenly started to experience this problem. Having read the responses on this post I have a technophobe’s question (I do not connect to the internet to watch tv): why on earth is it not considered odd that, having purchased a product, you experience a problem which you are expected to solve when, clearly, the problem is with the product. It’s also a little odd that the problem started 12 months from purchase. I paid over £300 for this thing so really did not expect this level of unreliability.
theid – 2 hours ago »
I bought this product in May last year and have suddenly started to experience this problem. Having read the responses on this post I have a technophobe’s question (I do not connect to the internet to watch tv):
If the box is never connected to the Internet then you won’t have received updates that fix some of these problems.
Plus, if you registered it with Humax you will have a two year guarantee.
I have a six-year guarantee, courtesy of Richer Sounds where I bought it. I spoke to them and they e-mailed me details of how to re-set. It seems to have worked, although if it fails again I can always take it back to Richer. Phew!
Great result.
Later ….. couldn’t get Channel 4 on Humax – but it did record it. Puzzling…..
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