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Thanks for that. I don’t want to do a factory reset as I will loose all my years worth of recorded programes.
hubb – 32 minutes ago »
Thanks for that. I don’t want to do a factory reset as I will loose all my years worth of recorded programes.
A factory reset will not affect your existing recordings, though you will have to make a note (or photograph) your existing recoding schedule and re-enter it.
damian – 11 months ago »
hubb – 1 hour ago »
Same with me. All channels black screen. Power off and on. Not doing factory reset because I have too much stuff recorded I don’t want to lose.
A factory reset won’t wipe your recordings and should be the 2nd thing to try following a proper power on/off if there are problems and on the latest software, the schedule will be lost though so take a note with a camera phone or notepad or similar. What can cause problems is the re-tune if the dish is slightly mis-aligned, a quick read through this forum explains the problem in detail and solutions.
Out of interest which version of software are you using on this box?
Luke – 1 minute ago »
damian – 11 months ago »
hubb – 1 hour ago »
Same with me. All channels black screen. Power off and on. Not doing factory reset because I have too much stuff recorded I don’t want to lose.
A factory reset won’t wipe your recordings and should be the 2nd thing to try following a proper power on/off if there are problems and on the latest software, the schedule will be lost though so take a note with a camera phone or notepad or similar. What can cause problems is the re-tune if the dish is slightly mis-aligned, a quick read through this forum explains the problem in detail and solutions.
Out of interest which version of software are you using on this box?
Luke the poster presumably has a Freeview+ box. Of course multi-transmitter reception might cause issues. Unless of course it’s in the wrong thread.
Now I am getting a green screen every so often when playing back recordings. I have to power the machine off and on again.
Well this annoying problem still ruins recordings. A whole now missing one episode because this machine decides to fip off when trying to access iplayer. There is no way of doing a factory reset. For the life of me I cannot find anything in the menu except INSTALLATION and EDIT CHANNELS which for some reason are greyed out.
WHY IS IPLAYER CAUSING THE MACHINE TO POWER OFF ?
Now it has just flipped off but the blue light stays on. Not respnding to any buttons. Can’t even re-boot.
What a piece of junk.
I have had mine for a while now, at the moment its still working fine, and it work well on IPLAYER and all the others at the moment. Is it still under warranty ?, if so you should take it back as it could be faulty and get a replacement.
It’s just out of warranty.
This is a common problem on the HDR-FOX too, though why it seems to affect some units more than others is unknown. You could try the following:
Access the Hidden Menu from the System Information screen (see here), select the option to delete cookie and DRM data and then reboot.
In my experience with the HDR-FOX this makes iPlayer more stable and less likely to reboot. It is not a permanent fix though. I run this procedure whenever iPlayer starts to crash again. As a general rule, I still avoid using the portal while recording due to the risk of the box crashing.
Edit. Forgotten that I posted about this already last year. Unfortunately, I don’t think the problem will be fixed without a software update from Humax, either as an update to the box or a fix at the server end (hope it is the latter as I doubt the HDR-FOX will get another update).
The thing is it didn’t do it for the first few months I had it so what has changed and will Humax take me serious if the problem doesn’t resolve? The player is def not fit for purpose if this issue doesn’t go away.
I have a 2000T and used it last night to watch all the catch-ups of Michael Portillo in America – 2.5 hours of iPlayer. The app performed flawlessly and we were recording at the same time so not sure what your issue is.
Can you not access iPlayer etc. through the TVs apps or similar product as a work-around?
Not sure what you mean by tv apps. There is only one iplayer on the Humax 2000T on the tv portal or am I missing something ?
hubb – 17 minutes ago »
Not sure what you mean by tv apps. There is only one iplayer on the Humax 2000T on the tv portal or am I missing something ?
I mean if your TV is a modern Smart TV then you could use the apps on that instead of the Humax, or alternatively Apple TV, Roku or even your smartphone/tablet if you are able to ‘Cast’ to your TV.
Sorry, my TV is an old Sony Plasma with just Freeview.
I have updated the latest 2000T software which just came through today. I also did a factory reset.
NONE Of these fixed my issue which still happens. Do I have a case for a replacement by Humax ? I have as yet had no response from them.
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