Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › How to solve "Not supported file format"/
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Anonymous.
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April 8, 2017 at 12:01 pm #76599
Anonymous
InactiveHaving started at 9:45, I hope it should be complete by tea time this evening or not much later!
April 8, 2017 at 4:39 pm #76600Anonymous
InactiveStill not populated with any of the various streamers at all at 5.30 p.m.
That seems ridiculous! 😯
BTW mine has the smaller disk too.
April 8, 2017 at 10:32 pm #76601Anonymous
InactiveStill not complete @ 11.30 ::p.m. roll
April 9, 2017 at 6:14 am #76602Anonymous
InactiveIt is connected to the internet?
April 9, 2017 at 8:15 am #76603Anonymous
InactiveThere is no change since last evening.
Internet connection shown as by Ethernet, actually HomePlugs,of which I have ensured all connectors are secure. In internet settings only IPlayer and ITVHub are shown. The correct address for the Humax is shown by BeBox, which is a mystery, as my router is a Billion 8000NL. Please comment.
I hope that info is helpful.
April 9, 2017 at 10:52 am #76604Anonymous
InactiveAll normal. BeBox, I think is a abbreviation for BusyBox, which is included in the Linux implementations on Humax units under the GNU GENERAL PUBLIC LICENSE. It provides the interface for the network.
The display of the correct IP for the unit confirms connection to a LAN (if using DHCP) but not necessarily to the Internet.
April 9, 2017 at 11:44 am #76605Anonymous
InactiveWell the screen shows message, “Great You’re connected”, so how can I not be after all this time? I just cannot think what else to do or look.
April 9, 2017 at 1:13 pm #76606Anonymous
InactiveDo you get any message when you enter on-demand AND Showcase. If not you have internet access. What exactly do you see in each and if the Icons are blank can you select them and do they work? (I would guess yes). If so, just ignore them being blank and they will populate in time.
April 9, 2017 at 2:01 pm #76607Anonymous
InactiveThree screenshots are attached.
1. Home with On demand selected
2. On Demand screen
3. Showcase screen
Do they give any clue?
[attachment=57888,805] [attachment=57888,806] [attachment=57888,807]
April 10, 2017 at 9:12 am #76608Anonymous
InactiveIt’s still the same this morning; that’s from Friday!! TBH I’m ****** off.
After all that time I’m wondering if further waiting can be fruitful, so whether I should try another disk format, or invoke JLP warranty.
your suggestions,folk?
April 10, 2017 at 9:25 am #76609grahamlthompson
ParticipantThere’s something wrong. When you click on OK on the ON DEmand menu you should see the full list of icons. I can’t see a disk format being of any help. Try power cycling your router.
April 10, 2017 at 9:42 am #76610Anonymous
InactiveI did a power recycle to the router yesterday, but for a reason unconnected to this thread. Your further comment?
BTW those screenshots I posted for Repassac, did they give anything worthwhile?
April 10, 2017 at 1:04 pm #76611Anonymous
InactiveAs Graham says – I expected you would see a list of icons which can be blank initially after a reset or first install.
I would suggest a power cycle on the unit when in standby and as a last resort, another reset. If not solved return the unit for exchange.
April 10, 2017 at 1:25 pm #76612Anonymous
Inactivemaybe a silly question, but how long an interval between turning off then on do you recommend, other than a flick of the switch?
April 10, 2017 at 1:57 pm #76613grahamlthompson
Participantcerclebois – 31 minutes ago »
maybe a silly question, but how long an interval between turning off then on do you recommend, other than a flick of the switch?
Leave it off for 5 minutes or so to make sure all the stored energy is dissipated.
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