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redfoxa23 – Just to confirm that the symptoms on my HDR1000s are identical including in Windows only being able to see the HDD in device manager. In Linux Mint in Files I could see all the recordings but do not seem to have an app to play them. I also noted that if I connect the HDD via the USB on the front of the 1000s it identified the storage but no files. It gave me the option to format and as I do want to try and recover any recordings I chose the option and it worked.
The HDD I have is a Seagate ST3500322CS P/N 9GW132-510 and top right on the label is Video 3.5 HDD. The “new” HDD is same ST but P/N9GWW132-012 and top right on the label is Pipeline HD.2. I believe having trawled Google that the “new” HDD was actually replaced by the model in my 1000S. It would be nice to know if either of these HDD’s would work in my Foxsat HDR?
Re the Arris – I would be reluctant to buy the HDR version until it has been reviewed more. I am no expert in this field as you have probably realised! However I suspect many of the problem issues currently reported would relate to functionality of no use to me. I live in the very NW of Spain, no land line, and rely on mobile phones and 4G wireless router for internet – all metered. As an end user providing it efficiently identifies the channels I currently have it would pass muster. Having my 1000s repaired by sending it back to UK would not be cost effective. I could of course buy a reconditioned 1100s for £270+ or even a new one for £599 form Amazon UK! The bottom line seems to be if you want a new Freesat HDR you only have one option.
redfox123 – 9 hours ago »
i’ve been watching this topic. and having the same problem with my HDR 1000S.When the HDD was taken out to test it did not show when hooked up to the pc. But when i looked in disk management it was there. and it was showing no bad sectors . so i’ve stripped it down to the motherboard. by the way everything else works ok , the disk does spin up, just not reading. still can be used to watch all channels. i’m considering taking the caps out to test, although none of them are blown .Does anybody know a link for the schematic?
brano77 – 5 hours ago »
The HDD I have is a Seagate ST3500322CS P/N 9GW132-510 and top right on the label is Video 3.5 HDD. The “new” HDD is same ST but P/N9GWW132-012 and top right on the label is Pipeline HD.2. I believe having trawled Google that the “new” HDD was actually replaced by the model in my 1000S. It would be nice to know if either of these HDD’s would work in my Foxsat HDR?
The 132-012 hard drive should work in a Foxsat as is. The 132-510 would need its speed reducing to SATA I to work in the Foxsat which may be possible.
Many thanks for the information and your help. I will keep the “new” 132-012 just in case it is needed for my Foxsat.
redfox123 – 17 hours ago »
Any idea what the component is?
Martin Liddle – 1 hour ago »
redfox123 – 17 hours ago »
Any idea what the component is?
I don’t know much about components – however it looks like this:
https://html.datasheetq.com/pdf-html/172724/ROHM/1page/00BC0W.html See the PDF for a picture.
Found it by searching for the faint lettering on the posted component.
to all who own the humax 1000s.. if your having problems with recording like i was.i found out that my hard drive was good. Now if your handy with a soldering iron try reseating all the five caps and then test the machine again. it worked for me. But you may have bad caps that need replacing… just replace them all for a couple of quid..you’ve got nothing to lose.
redfox123 – lucky just a dry joint.
Please could somebody tell me the component reference (Ref Des) of the resistor and ohmic value that reportedly fails ?
(If it fails this suggests that the part is being over run or that there is a failure mode that has not been tested for during the design evaluation of this STB. )
Is there a general problem with defective soldering on this receiver ?
Meanwhile I will try and give the PCB a good look over, and look for any obviously dry joints and resistors with burn marks on them.
It is not entirely clear to me how to test the HDD for defects since it does not appear to be PC formatted. We tried connecting its SATA connector to the front USB memory stick socket via one of those PC adapters and although some OS files were recognised, it did not show the expected full library of recordings – AV files.
Thanks to the person who posted the item about the HDD speed and jumper settings – we have another HDD from a PC and will try this.
Does anybody know how the Humax would normally recognise a new hard drive and how to format or install it ?
Thanks for your help so far.
The component problem was said to be a resistor during someones conversation with Humax support. This was the only information obtained.
No defective soldering is not known to be be a problem.
My thoughs are it was a defective batches of a resistor as early and late batches of HDR-1000S do not have the problem, nor do later models.
Normally the Humax will detect and install a new drive automatically.
If you connect the drive to a PC using it’s SATA connection disk manager should see and identify the drive assuming it it not failed.
Thank you for your prompt reply. The hard drive from the Humax was indeed discovered when we connected it to a PC and went into disk management, but due to the different filing system we were not able to see the video files.
Without further information when I get time I will have a good look at the PCB. Theres a lot that can be done. Power supply rails can be checked with a scope. With the power off the PCB can be examined for faulty passive components such as the resistor and for poor soldering. In particular the components and circuit of anything heading towards the SATA data connector can be checked. Sometimes in general microprocessor based electronics it is possible to see the “body diode” looking into a chip using the diode test function, and this may apply to the system on a chip micro, but we couldn’t discern anything this way looking into the SATA port.
The STB lives at my friends house and I will get back to you when I have made time to have another look with proper equipment.
The way the fault developed is odd in that the access to the HDD became more uncertain over a period of time. This suggests to me the gradual degradation of something passive such as an electrolytic, a soldered joint, or a resistor. Degradation of soldered joints can sometimes be found by setting the unit running normally and then twisting the PCB.
Thanks again
Dave.
The gradual degradation was reported by most, occaisionly with brief recovery periods.
barrdav – 8 hours ago »
The way the fault developed is odd in that the access to the HDD became more uncertain over a period of time. This suggests to me the gradual degradation of something passive such as an electrolytic, a soldered joint, or a resistor.
I agree with what you say. Some recent work over at hummy.tv investigating a problem with the HDR-FOX T2 resulted in someone with a lot of perseverance identifying a single faulty capacitor on the motherboard and subsequently a number of other people have confirmed that replacing the capacitor fixes the issue. It isn’t easy but it can be done; good luck.
Regarding the HDR1000S with the missing recordings I think you will find the resistor theory just a red herring to throw people off the scent, just Re flow the BGA processor under the heatsink and all your recordings will be restored .
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