- This topic has 71 replies, 31 voices, and was last updated 4 years, 3 months ago by
.
-
Posts
-
DaveLloyd – 8 hours ago »
davidrew – 30 mins ago »
davidrew – 17 secs ago »
DaveLloyd – 53 mins ago »
Updated my box no problem last night. I notice from the release notes that one thing which is supposed to have been improved is juddering on the BBC IPlayer. I’ve noticed however, that with the live Euro football games in UHD on IPlayer that I still get a slightly juddering picture. This only happens with live UHD on IPlayer.. other on demand programs such as Blue Planet etc playback as smooth as silk in UHD. This was happening before the update so is not a new thing but doesn’t seem to have improved with the latest update at least on my TV (Sony XF9005). Has anybody else had similar issues ?? It’s not my internet speed by the way .. I get a solid 70mb download speed on the Aura.
I had a similar issue with my Panasonic 4K TV and oddly I found putting it in Game mode fixed the judder. From what I gather it is more reactive to faster moving objects in that mode.
Thanks for the suggestion however that hasn’t worked on my Sony unfortunately. It’s definitely only an issue on IPlayer on my Aura i.e fast moving hdr on Amazon prime or YouTube is fine and even on demand UHD programmes on IPlayer is fine it’s just the live football that seems to be causing an issue. This isn’t a problem on my tv’s inbuilt IPlayer App .. the Euro games on that in UHD HDR is completely smooth so defo an issue between my Aura and the TV and at the moment is my workaround so not a big issue.
I have the same issue watching the football in UHD in iPlayer on the Aura via my LG CX TV. Every few seconds there is a slight juddering. Using the embedded iPlayer app on the TV does not have the issue. So same work around.
Same judder for me too watching the match with my Aura connected to a Samsung RU 7400 TV. Other than that everything else about the updated box is fine.
As with the beta, occasionally the red LED is on in deep standby despite it being switched off in settings.
DaveLloyd – 15 hours ago »
Updated my box no problem last night. I notice from the release notes that one thing which is supposed to have been improved is juddering on the BBC IPlayer. I’ve noticed however, that with the live Euro football games in UHD on IPlayer that I still get a slightly juddering picture. This only happens with live UHD on IPlayer.. other on demand programs such as Blue Planet etc playback as smooth as silk in UHD. This was happening before the update so is not a new thing but doesn’t seem to have improved with the latest update at least on my TV (Sony XF9005). Has anybody else had similar issues ?? It’s not my internet speed by the way .. I get a solid 70mb download speed on the Aura.
Try changing the video output to 2160p50. I will try this on the match today this afternoon. This sort of issue is usually caused by a framerate difference between source. eg source 50HZ display refresh at 60Hz. It is caused by the process dropping some frames.
grahamlthompson – 3 hours ago »
DaveLloyd – 15 hours ago »
Updated my box no problem last night. I notice from the release notes that one thing which is supposed to have been improved is juddering on the BBC IPlayer. I’ve noticed however, that with the live Euro football games in UHD on IPlayer that I still get a slightly juddering picture. This only happens with live UHD on IPlayer.. other on demand programs such as Blue Planet etc playback as smooth as silk in UHD. This was happening before the update so is not a new thing but doesn’t seem to have improved with the latest update at least on my TV (Sony XF9005). Has anybody else had similar issues ?? It’s not my internet speed by the way .. I get a solid 70mb download speed on the Aura.
Try changing the video output to 2160p50. I will try this on the match today this afternoon. This sort of issue is usually caused by a framerate difference between source. eg source 50HZ display refresh at 60Hz. It is caused by the process dropping some frames.
I was going to test this, however I had to reboot the box as it would not output anything to the TV, saying no signal. After this reboot, watching the Hungary/France match in UHD via iPlayer it is not showing the issue. I will see if it lasts.
technick – 15 mins ago »
grahamlthompson – 3 hours ago »
DaveLloyd – 15 hours ago »
Updated my box no problem last night. I notice from the release notes that one thing which is supposed to have been improved is juddering on the BBC IPlayer. I’ve noticed however, that with the live Euro football games in UHD on IPlayer that I still get a slightly juddering picture. This only happens with live UHD on IPlayer.. other on demand programs such as Blue Planet etc playback as smooth as silk in UHD. This was happening before the update so is not a new thing but doesn’t seem to have improved with the latest update at least on my TV (Sony XF9005). Has anybody else had similar issues ?? It’s not my internet speed by the way .. I get a solid 70mb download speed on the Aura.
Try changing the video output to 2160p50. I will try this on the match today this afternoon. This sort of issue is usually caused by a framerate difference between source. eg source 50HZ display refresh at 60Hz. It is caused by the process dropping some frames.
I was going to test this, however I had to reboot the box as it would not output anything to the TV, saying no signal. After this reboot, watching the Hungary/France match in UHD via iPlayer it is not showing the issue. I will see if it lasts.
The issue returned after a bit. Tried the various 4k video options inc 2160p50, that must be what it had been set at from the auto setting, as it made no difference, other 4k options made it worse.
technick – 59 mins ago »
technick – 15 mins ago »
grahamlthompson – 3 hours ago »
DaveLloyd – 15 hours ago »
Updated my box no problem last night. I notice from the release notes that one thing which is supposed to have been improved is juddering on the BBC IPlayer. I’ve noticed however, that with the live Euro football games in UHD on IPlayer that I still get a slightly juddering picture. This only happens with live UHD on IPlayer.. other on demand programs such as Blue Planet etc playback as smooth as silk in UHD. This was happening before the update so is not a new thing but doesn’t seem to have improved with the latest update at least on my TV (Sony XF9005). Has anybody else had similar issues ?? It’s not my internet speed by the way .. I get a solid 70mb download speed on the Aura.
Try changing the video output to 2160p50. I will try this on the match today this afternoon. This sort of issue is usually caused by a framerate difference between source. eg source 50HZ display refresh at 60Hz. It is caused by the process dropping some frames.
I was going to test this, however I had to reboot the box as it would not output anything to the TV, saying no signal. After this reboot, watching the Hungary/France match in UHD via iPlayer it is not showing the issue. I will see if it lasts.
The issue returned after a bit. Tried the various 4k video options inc 2160p50, that must be what it had been set at from the auto setting, as it made no difference, other 4k options made it worse.
My box was already set to 2160p50 and unfortunately made no difference as still constantly juddering but only with live UHD .. I’m connected to my internet via wifi but when I do a speed check it’s constantly showing 70mb and I have no stuttering issues on anything other than live UHD on BBC IPlayer so must be something with that specific app on the Aura.
Firmware installed. The Aura gets better and better. Especially happy with the ability to adjust lip-sync both ways.
Now we just need Britbox,Now, and Netflix.
Does anybody have any issues with BBC iplayer crashing since the update? We have had the app crashing multiple times. Basically there is a small error beep then lights go off and the box does a quick soft reset.
Cutoman – 39 mins ago »
Does anybody have any issues with BBC iplayer crashing since the update? We have had the app crashing multiple times. Basically there is a small error beep then lights go off and the box does a quick soft reset.
No problem here. I have watched some of the iplayer football coverage in 4K HLG HDR. It looks amazing. How is your box connected to your router and what download speed do you get ?
@grahamthompson The box is connected wireless with downloads at around 60 – 100mb. Cant see how download speed would cause the app to fail in such away the box resets? This surely would just buffer.
I am not seeing that issue. Could try clearing the app cache/data.
I still have a few issues:
When first powering on the Humax it still sometimes has a black screen but with sound, this also sometimes happens wehn coming out of an app or exiting watching a recording.
Sometimes it says no or poor signal.
But seems to work OK after a reboot or two.
Occasional sound drop-outs on recordings and live Tv.
On the recording screen it keeps defaulting randomly to list view from tiles (not that important but is irritating).
IPlayer and Disney+ have been definitely more flakey since the update. Will try clearing caches but I’ve had to reboot the box a few times or had unexpected crashes from both apps only since last week’s update. Is there any logging I could helpfully turn on?
- You must be logged in to reply to this topic.