I’ve had the HDD fault (suddenly stopped seeing the hard drive) for a very long time, may have found a work round it works on my freesat box and as worked for a month or so and still working.

Disconnect the Internet.

Go to settings, system setting, power saving and turn on auto power down if not already on and then back to a channel.

Then let the box turn off by itself it take about four hours or so, after switching back on I found the HDD and recording all back.

Hope it works for you.

Update

Fault as reappeared two or three times but returns again after a power down if not the first time the second time I try it, this is with no internet or app connected.

So is it a software fault I ask myself.

cicobuff – 1 month ago  » 

I have myself had this HDD fault with my own HDR1000S 1TB for roughly the past 6 weeks. Miraculously last night it fixed itself, and just for the record the software version is still the recently updated 3.00.44 and I have been suffering the problem since before that update as well as the past couple of weeks after.

I unpaired the Freesat app around a week ago, have tried previously leaving the box off for a good while, have tried loading older firmware even to no avail.

I was on my PS4 last night playing online when I had a server outage, turned out to be my Virgin Media broadband having a temporary outage. In the interim I thought I would power on my Humax Box and watch some more of the olympic athletics, to my amazement my recording had reappeared.

Now it could just be coincidence that I noticed whilst having a wi-fi outage (I connect to the internet with my box via a Edimax USB dongle) or it could just be as oap29 has said in the previous post disconnecting your internet connection whether it be ethernet or wi-fi dongle could do the trick.

So my advice unpair freesat app on the box. Disable the internet connection and reboot the box.

A day later and with my box connected back to my router and all is working fine with my recordings still present.

Over a month later now and mine is still working.

If anyone is having trouble, unpair the app, disconnect either ethernet or wifi connection and reboot…failing that reload firmware via USB and do the above listed and see how you get on.

Certainly has worked for me, and still working.

cicobuff – 7 minutes ago  » 

cicobuff – 1 month ago  » 

I have myself had this HDD fault with my own HDR1000S 1TB for roughly the past 6 weeks. Miraculously last night it fixed itself, and just for the record the software version is still the recently updated 3.00.44 and I have been suffering the problem since before that update as well as the past couple of weeks after.

I unpaired the Freesat app around a week ago, have tried previously leaving the box off for a good while, have tried loading older firmware even to no avail.

I was on my PS4 last night playing online when I had a server outage, turned out to be my Virgin Media broadband having a temporary outage. In the interim I thought I would power on my Humax Box and watch some more of the olympic athletics, to my amazement my recording had reappeared.

Now it could just be coincidence that I noticed whilst having a wi-fi outage (I connect to the internet with my box via a Edimax USB dongle) or it could just be as oap29 has said in the previous post disconnecting your internet connection whether it be ethernet or wi-fi dongle could do the trick.

So my advice unpair freesat app on the box. Disable the internet connection and reboot the box.

A day later and with my box connected back to my router and all is working fine with my recordings still present.

Over a month later now and mine is still working.

If anyone is having trouble, unpair the app, disconnect either ethernet or wifi connection and reboot…failing that reload firmware via USB and do the above listed and see how you get on.

Certainly has worked for me, and still working.

Sadly I think you do not have the same problem. I am having work done on a new kitchen. As a result the power has been cut several times. This evening was faced with a no recordings error. A 5 minute power removal followed by allowing the box to reboot (to restart the clock) and shut down, followed by a reboot resolves the issue.

Did you get a message after trying to live pause, and faced with error message about not being able to do this while recovering data from the time shift buffer ? If so it’s not the same problem.

Easy to confuse the two, I reckon you do not have the same issue at all.

cicobuff – 13 minutes ago  » 

grahamlthompson – 4 days ago  » 

cicobuff – 7 minutes ago  » 

cicobuff – 1 month ago  » 

I have myself had this HDD fault with my own HDR1000S 1TB for roughly the past 6 weeks. Miraculously last night it fixed itself, and just for the record the software version is still the recently updated 3.00.44 and I have been suffering the problem since before that update as well as the past couple of weeks after.

I unpaired the Freesat app around a week ago, have tried previously leaving the box off for a good while, have tried loading older firmware even to no avail.

I was on my PS4 last night playing online when I had a server outage, turned out to be my Virgin Media broadband having a temporary outage. In the interim I thought I would power on my Humax Box and watch some more of the olympic athletics, to my amazement my recording had reappeared.

Now it could just be coincidence that I noticed whilst having a wi-fi outage (I connect to the internet with my box via a Edimax USB dongle) or it could just be as oap29 has said in the previous post disconnecting your internet connection whether it be ethernet or wi-fi dongle could do the trick.

So my advice unpair freesat app on the box. Disable the internet connection and reboot the box.

A day later and with my box connected back to my router and all is working fine with my recordings still present.

Over a month later now and mine is still working.

If anyone is having trouble, unpair the app, disconnect either ethernet or wifi connection and reboot…failing that reload firmware via USB and do the above listed and see how you get on.

Certainly has worked for me, and still working.

Sadly I think you do not have the same problem. I am having work done on a new kitchen. As a result the power has been cut several times. This evening was faced with a no recordings error. A 5 minute power removal followed by allowing the box to reboot (to restart the clock) and shut down, followed by a reboot resolves the issue.

Did you get a message after trying to live pause, and faced with error message about not being able to do this while recovering data from the time shift buffer ? If so it’s not the same problem.

Easy to confuse the two, I reckon you do not have the same issue at all.

I think you have your wires crossed here.

This thread for the majority talks about the concerns of losing access to the HDD in recording, the problem I had.

I replied to oap29 and found a similar solution myself.

My mention of Virgin Media broadband temporary outage has no correlation whatsoever to the problem you have faced yourself with electrical power outages/spikes causing your own issue.

My mention of the VM temporary outage has everything to do with the fact that dropping connection to the server seemed to have corrected the HDD detection problem many Humax boxes face.

So I will reiterate, a couple of ourselves in this thread have found that doing the following has cured the problem this thread generally alludes to which is the Humax 1000/1010/1100 G2 Specced receivers losing detection of a HDD present despite the fact there is no known hardware fault with either the HDD or SATA interface.

I most certainly am not confused at all, and suggest anyone that faces this issue try the following.

. Unpair The App

. Disconnect either ethernet or wifi connectivity

. Reboot Unit

They have and it does not fix the problem. As to the no known issue, Humax have reported they have identified the problem. They so far have not released the reason. My money is on some sort of hardware issue.

grahamlthompson – 1 day ago  » 

cicobuff – 13 minutes ago  » 

grahamlthompson – 4 days ago  » 

cicobuff – 7 minutes ago  » 

cicobuff – 1 month ago  » 

I have myself had this HDD fault with my own HDR1000S 1TB for roughly the past 6 weeks. Miraculously last night it fixed itself, and just for the record the software version is still the recently updated 3.00.44 and I have been suffering the problem since before that update as well as the past couple of weeks after.

I unpaired the Freesat app around a week ago, have tried previously leaving the box off for a good while, have tried loading older firmware even to no avail.

I was on my PS4 last night playing online when I had a server outage, turned out to be my Virgin Media broadband having a temporary outage. In the interim I thought I would power on my Humax Box and watch some more of the olympic athletics, to my amazement my recording had reappeared.

Now it could just be coincidence that I noticed whilst having a wi-fi outage (I connect to the internet with my box via a Edimax USB dongle) or it could just be as oap29 has said in the previous post disconnecting your internet connection whether it be ethernet or wi-fi dongle could do the trick.

So my advice unpair freesat app on the box. Disable the internet connection and reboot the box.

A day later and with my box connected back to my router and all is working fine with my recordings still present.

Over a month later now and mine is still working.

If anyone is having trouble, unpair the app, disconnect either ethernet or wifi connection and reboot…failing that reload firmware via USB and do the above listed and see how you get on.

Certainly has worked for me, and still working.

Sadly I think you do not have the same problem. I am having work done on a new kitchen. As a result the power has been cut several times. This evening was faced with a no recordings error. A 5 minute power removal followed by allowing the box to reboot (to restart the clock) and shut down, followed by a reboot resolves the issue.

Did you get a message after trying to live pause, and faced with error message about not being able to do this while recovering data from the time shift buffer ? If so it’s not the same problem.

Easy to confuse the two, I reckon you do not have the same issue at all.

I think you have your wires crossed here.

This thread for the majority talks about the concerns of losing access to the HDD in recording, the problem I had.

I replied to oap29 and found a similar solution myself.

My mention of Virgin Media broadband temporary outage has no correlation whatsoever to the problem you have faced yourself with electrical power outages/spikes causing your own issue.

My mention of the VM temporary outage has everything to do with the fact that dropping connection to the server seemed to have corrected the HDD detection problem many Humax boxes face.

So I will reiterate, a couple of ourselves in this thread have found that doing the following has cured the problem this thread generally alludes to which is the Humax 1000/1010/1100 G2 Specced receivers losing detection of a HDD present despite the fact there is no known hardware fault with either the HDD or SATA interface.

I most certainly am not confused at all, and suggest anyone that faces this issue try the following.

. Unpair The App

. Disconnect either ethernet or wifi connectivity

. Reboot Unit

They have and it does not fix the problem. As to the no known issue, Humax have reported they have identified the problem. They so far have not released the reason. My money is on some sort of hardware issue.

Nah. Software issue is my bet.

Similar to the Issue they had with the SkyD box and certain external SATA hard drives.

You would lose your money

If it was a software issue, every machine with that software would be affected, not just a few.

hairbear – 1 hour ago  » 

andyfras – 4 days ago  » 

If it was a software issue, every machine with that software would be affected, not just a few.

Except, there does seem to be a workaround that makes boxes work again, at least for some people. Issues can easily affect a subset of users and can be influenced by external factors. I can assure you that issues like this can very easily be software issues. I’ve dealt with many such strange issues myself.

Why would users of the remote scheduling app experience the issue in a large majority. Only effect of this is multiple boot ups. This strongly suggests a hardware issue to me.

There is two issues here, loss of recordings on boot is pretty common. It’s happened to me a few times. This does suggest a software (most likely timing issue) on boot. A short power down fixes the issue. The more persistant one can take a very long time before recordings appear.

This suggests a component issue that after time recovers enough to recover access to the recordings.